Darin Magnotta
IT Associate at Miles Technologies- Claim this Profile
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Topline Score
Bio
Credentials
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Miles Tech. IT Remote Support Certified
Miles TechnologiesFeb, 2022- Nov, 2024 -
National Workplace Readiness Skills Certification
Career and Technical EducationApr, 2018- Nov, 2024 -
210W-01 Differences in Deployments of Industrial Control Systems
Cybersecurity and Infrastructure Security Agency -
210W-02 Influence of IT Components on Industrial Control Systems
Cybersecurity and Infrastructure Security Agency -
210W-03 Common ICS Components
Cybersecurity and Infrastructure Security Agency -
210W-06 ICS Cybersecurity Threats
Cybersecurity and Infrastructure Security Agency
Experience
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Miles Technologies
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United States
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IT Services and IT Consulting
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100 - 200 Employee
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IT Associate
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Feb 2022 - Present
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BugBeGone Pest Control
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Richmond, VA
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Customer service/data entry
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Jul 2019 - May 2020
Addressed customer concerns and scheduled appointments over the phone. Pertinent information was recorded in a formatted spreadsheet that maintains sensitive client information which I backed up and managed routinely. Additionally, I wrote invoices and contracts documenting the precise problems customers were experiencing along with conditions of their house, specific types of infestation, and potential remedies. Addressed customer concerns and scheduled appointments over the phone. Pertinent information was recorded in a formatted spreadsheet that maintains sensitive client information which I backed up and managed routinely. Additionally, I wrote invoices and contracts documenting the precise problems customers were experiencing along with conditions of their house, specific types of infestation, and potential remedies.
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Education
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2019 - 2021
ECPI University
Bachelor of Science - BS, Cyber/Computer Forensics and Counterterrorism -
2017 - 2019
John Tyler Community College
N/A (Dual enrollment courses), Medical science
Community
