Experience

Aminess Hotels & Resorts

• Croatia
• Hospitality
• 1 - 100 Employee

• Reception and Concierge Services

  • Feb 2013 - Present

  Reporting to the Hotel Director, my duties at Aminess Lume include: • Overseeing all inquiries in a professional and courteous manner, delivering excellent customer service; • Administering all reservations, cancellations and no-shows, in line with company policy; • Providing information and fulfilling all reasonable requests for guests to ensure their comfort, satisfaction and safety; • Reporting maintenance issues immediately to line manager and providing reports, as required to staff and management and carrying out instructions given by the management team and head office. Show less



BC Housing

• Canada
• Government Administration
• 700 & Above Employee

• Communications Specialist, Corporate Communications Department

  • Jul 2005 - Oct 2009

  Reporting to the Manager of Event Communications for the provincial government’s Housing and Social Development Ministry, I was responsible for a wide range of communications activities, with a primary emphasis on organizing and managing such events as groundbreakings and opening ceremonies for new and renovated housing developments: • Collaborated with government and community partners to coordinate event logistics with suppliers and sponsoring organizations, created program agendas, society profiles and invitation lists; • Coordinated schedules with event speakers including community partners and government representatives at the federal, provincial and municipal level; • Coordinated event logistics with venues including staging, event speakers and visual requirements; • Produced written materials including news releases, backgrounders, Q&A’s, speaking notes, event plans, media advisories and issues notes; • Developed media lists, notified media of events and tracked media attendance and coverage; • Writing, editing and coordinating the production and distribution of media materials and publications, the staff newsletter and staff calendar; Reported to the Chief Financial Officer and the Director of Finance with: • Coordinated meetings, presentations and training sessions, including preparation of presentation material, equipment and documentation; • Coordinated travel, hospitality and catering for various functions and events; • Created and maintained various Branch and Department internal websites, newsletters and procedure manuals; • Administered purchasing documents and processing invoices for payment, maintaining and reconciling petty cash and claim verification for approval. Show less



The University of British Columbia

• Canada
• Higher Education
• 700 & Above Employee

• Recruiting Assistant, Electrical and Computer Engineering Department

  • Aug 2002 - Jul 2005

  Provided assistance to the Department Head and the Recruiting Committee Chair in the following aspects: • Planned and coordinated all seminars, workshops, conferences, receptions, meetings and office space, liaison with attendees, prepared agendas and materials, booked facilities and equipment and arranged catering; • Coordinated all aspects of the faculty recruiting process; • Administered the appointment process for sessional instructors and teaching assistants; • Edited materials for submission, proofread research and teaching related documents (exams, course material, correspondence and grant applications for NSERC), included uploading material to course websites; and • Maintained the Financial Management Information System data, provided back up for Financial Clerk. Show less



Simon Fraser University

• Canada
• Higher Education
• 700 & Above Employee

• Administrative Assistant, Business and Finance Department

  • May 2001 - Mar 2002

  Provided assistance to the Business and Finance department in the following manner: • Technical writing for manuals, reports and white papers; • Strategic and departmental initiatives and ongoing projects; • Managed the purchasing and inventory of all resources including supplies and equipment for the department; • Prepared monthly budgets, cost summaries and analysis, accounting codes and invoice reconciliation; • Processed financial invoice transactions into Agresso (financial registration system); and • Coordinated mass mailings and direct mail campaigns and provided back up for shipping and receiving. Show less