Darien L.

Activity Therapist HW III at Laguna Honda Hospital and Rehabilitation Center
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Contact Information
us****@****om
(386) 825-5501
Location
San Francisco Bay Area

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Credentials

  • Facility Management
    College of San Mateo
    May, 2021
    - Oct, 2024
  • Project Management
    College of San Mateo
    May, 2020
    - Oct, 2024
  • Medical Case Management Certification
    Aspire Training and Consulting| Washington DC
    Jun, 2018
    - Oct, 2024
  • Drug and Alcohol Studies Program
    City College of San Francisco
    Jun, 2016
    - Oct, 2024
  • Substance Use Disorder Registered Counselor
    California Association of DUI Treatment Programs (CADPT)
    Aug, 2015
    - Oct, 2024

Experience

  • Laguna Honda Hospital and Rehabilitation Center
    • United States
    • Hospitals and Health Care
    • 100 - 200 Employee
    • Activity Therapist HW III
      • Oct 2022 - Present

      Manage the activity therapy program for a 50 bed in patient unit working collaboratively with care team and families to create individualized treatment. Create recreational therapy programs congruent with participants goals, abilities, and personal interests in order to meet specific physical or psychological needs. Promote group-based interactions, providing support for clients requiring special modifications or considerations. Conduct patient evaluations to identify mental, emotional, social, and physical aptitudes. Assess abilities and identify conditions suitable for recreational interventions. Clinical documentation of activity assessments, treatment goals, interventions, and outcomes to supplement and reinforce patient medical record. Manage safety of activity therapy work areas, maintaining quantity and variety of supplies. Supervise and train volunteers and interns. Show less

  • Zuckerberg San Francisco General Hospital and Trauma Center
    • United States
    • Hospitals and Health Care
    • 100 - 200 Employee
    • Patient Specialist HWII
      • Oct 2021 - Nov 2022

      Provide compassionate and respectful customer service while cultivating positive first impressions to enhance the patient experience. Act as a liaison in addition to supporting departmental and hospital operations. Respond, screen, and triage customer service requests for urgent information and services. Screen all visitors and patients using up to date state and federal Covid screening protocols, provide appropriate PPE to all entering facility, educate public on proper PPE usage and enforce hospital policies for entry. Refer individual to appropriate locations for testing if required. Provide outreach to patients within ED, inpatient bedside, primary care clinics, screen patients for immediate needs, identify de-escalation techniques, and perform crisis intervention activities.Communicate with department managers, supervisors, and clinicians in resolving moderate to complex customer service requests, encounters, and grievances. Triage requests for urgent information of services. Maintain a comprehensive patient experience database along with coordinating and providing workflow instruction. Contributing to organizational initiatives by providing ideas with a focus on continued improvement. Respond to internal and external requests for routine information or assistance within scope of knowledge. Represent departmental policies and procedures to internal and external hospital stakeholders. Show less

    • Patient Specialist HWI
      • Jun 2019 - Oct 2021

      Please see above description.

  • UCSF Alliance Health Project
    • United States
    • Mental Health Care
    • 1 - 100 Employee
    • Social Work Associate
      • Feb 2018 - Jun 2018

      Provided direct services to LGBTQ consumers with HIV or at risk for HIV with an emphasis on harm reduction principles and promoted disease prevention resulting in improved health and productivity in treatment. Provided direct services to LGBTQ consumers with HIV or at risk for HIV with an emphasis on harm reduction principles and promoted disease prevention resulting in improved health and productivity in treatment.

  • Progress Foundation
    • United States
    • Mental Health Care
    • 100 - 200 Employee
    • Mental Health | Substance Abuse Counselor
      • Jan 2001 - Feb 2018

      Case Management including performing assessments, intakes, and assisting clientele with obtaining medical, financial, and housing entitlements. Functioned as a liaison with care coordination team providing education and support around medication compliance and program participation to decrease symptoms and improve stability. Development and facilitation of clinical groups and activities. Case Management including performing assessments, intakes, and assisting clientele with obtaining medical, financial, and housing entitlements. Functioned as a liaison with care coordination team providing education and support around medication compliance and program participation to decrease symptoms and improve stability. Development and facilitation of clinical groups and activities.

Education

  • City College of San Francisco
    Drug and Alcohol Studies
    2013 - 2016
  • College of San Mateo
    Business Administration and Management, General

Community

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