Experience

Hilton Tel Aviv & The Vista at Hilton Tel Aviv

• Israel
• Hospitality
• 1 - 100 Employee

• Accounts Receivable Clerk

  • Sep 2023 - Present



The Norman Tel Aviv

• Israel
• Hospitality
• 1 - 100 Employee

• Finance Associate

  • Jul 2022 - Mar 2023

  • Assist Deputy CFO on a weekly basis in all aspects of financial reporting, including recording invoices for received payments, reconciling accounts, and preparing documentation for bank transfers.• Cross-coordinate within intra-hotel departments to ensure accuracy of guest / supplier payments and outgoing hotel expenditures.• Issue invoices to local and international travel agents and perform audits of external booking systems, such as Booking.Com and Expedia, to verify third party commission obligations.• Examine commission amounts for all incoming reservations via the GDS system, applying corrections as needed. Show less

• Front Office Supervisor

  • Feb 2022 - Mar 2023

  • Supervise daily shift process, ensuring all team members adhere to operating procedures including utmost guest satisfaction.• Oversee activities of front desk staff, making sure financial tasks are properly executed and offering support as needed.• Resolve guest requests in an efficient manner to maintain a high level of luxury brand reputation.• Train new front desk and concierge team members on how to use our Property Management System (Optima) and direct entry level staff on proper communication with guests as a representative of The Norman.• Coordinate and co-lead weekly meetings with hotel supervisors and department heads to identify and correct inefficiencies within guest relations and improve hotel services. Show less

• Front Office Agent

  • Mar 2021 - Feb 2022

  • Perform weekly night audits, crosschecking all interdepartmental activity to ensure transactions are properly reported.• Process guest departures, collecting necessary payments from internal bookings and third-party travel agencies.• Communicate with housekeeping regarding guest departures, informing them of vacated rooms ready to be cleaned.• Greet, check in, and escort guests to rooms while coordinating the delivery of guests’ personal items with bellboys.• Address walk-in reservations, extensions, and room changes while cross-coordinating with housekeeping, room service, and maintenance and focusing on hotel occupancy and room availability.• Promptly answer incoming calls, responding to requests and directing inquiries to the necessary departments.• Recommend dining and local activities while making restaurant reservations, scheduling tours, arranging transportation and COVID-19 testing for arriving, in- house, and departing guests as requested. Show less



TEDxIDCHerzliya

• Israel
• Events Services

• Marketing and Social Media Manager

  • Jul 2020 - Jun 2021

  • Managed social media team on the day of the event, responding promptly to inquiries from attendees • Create graphic art and post on social media platforms daily, promoting the event • Analyze analytics of the posts regularly in order to maximize post exposure • Managed social media team on the day of the event, responding promptly to inquiries from attendees • Create graphic art and post on social media platforms daily, promoting the event • Analyze analytics of the posts regularly in order to maximize post exposure



Quantum Machines

• Israel
• Computer Hardware Manufacturing
• 100 - 200 Employee

• Administrative Assistant

  • Nov 2020 - Mar 2021

  • Responded directly to the administrative, business development, and social media managers as well as the CEO. • Responded directly to the administrative, business development, and social media managers as well as the CEO.



SkylerAI

• United States
• Advertising Services
• 1 - 100 Employee

• Customer Success Intern

  • Aug 2020 - Nov 2020

  • Worked with and managed internal and external resources to develop, edit, and distribute content for promotional and explanatory purposes • Wrote educational blogs to promote awareness of our services across our three main verticals • Communicated insights directly with clients and assisted them with editing their artificial intelligence settings to improve their experiences • Worked with and managed internal and external resources to develop, edit, and distribute content for promotional and explanatory purposes • Wrote educational blogs to promote awareness of our services across our three main verticals • Communicated insights directly with clients and assisted them with editing their artificial intelligence settings to improve their experiences



Hyatt Place

• Hospitality
• 700 & Above Employee

• Summer Intern

  • Jul 2019 - Sep 2019

  • Performed tasks in various departments (Food & Beverage; Front Desk; Housekeeping; Sales) • Conducted inventory counts, and placed orders in accordance with each inventory count • Coordinated with housekeeping management in building schedules and inspecting rooms by following detailed room checklists • Reached out to organizations as prospective guests, negotiating room rates to enhance financial performance • Gained experience of job responsibilities of various executives and attended daily department head meetings Show less



Discount Mart

• Maryland, United States

• Marketing Associate

  • 2016 - 2018

  • Designed and built a store membership card for two discount variety stores • Created monthly flyers as a form of advertisement to increase company sales • Designed and built a store membership card for two discount variety stores • Created monthly flyers as a form of advertisement to increase company sales



Shoresh

• Ropes Course Instructor

  • Jun 2017 - Aug 2017

  • Planned daily ropes course activities, teaching campers the importance of teamwork • Planned daily ropes course activities, teaching campers the importance of teamwork