Experience

Performance Computer Group

• United States
• Computer and Network Security
• 1 - 100 Employee

• PC Technician

  • Sep 2023 - Present

  Tampa, Florida, United States



Solutions UI/UX

• United States
• Software Development
• 1 - 100 Employee

• Business development manager

  • May 2023 - Present

  Tampa



Van Wagner

• United States
• Advertising Services
• 100 - 200 Employee

• Field technician

  • Feb 2023 - Present

  Florida, Estados Unidos



Kimball Electronics

• United States
• Appliances, Electrical, and Electronics Manufacturing
• 700 & Above Employee

• Mechanical assembly inspection

  • Feb 2023 - Apr 2023

  Oldsmar, Florida, Estados Unidos •make sure that all the proceeds before me were done and followed properly •keep straight communication with my supervisor on any situation referred to the production •do data entry on every product taking pictures and reporting it’s state



Marriott Hotels

• United States
• Hospitality
• 1 - 100 Employee

• Front Desk Supervisor

  • Oct 2022 - Feb 2023

  Tampa, Florida, Estados Unidos •Data entry on a complex software of all the information the hotel needed to have to work properly •Keep the technology around the front desk updated and functional •First point of contact for more than 300 people in English, Spanish and French. • Handled 350+ email, phone, and chat queries weekly from Spanish and English-speaking customers. •Meticulously verified customer documentation and procedures of payments (e.g. IDs, contracts, discounts formularies, card authorizations, vouchers… Show more •Data entry on a complex software of all the information the hotel needed to have to work properly •Keep the technology around the front desk updated and functional •First point of contact for more than 300 people in English, Spanish and French. • Handled 350+ email, phone, and chat queries weekly from Spanish and English-speaking customers. •Meticulously verified customer documentation and procedures of payments (e.g. IDs, contracts, discounts formularies, card authorizations, vouchers, company cards) •guiding other workers to solve the problems of customers and their inquiries Show less



MAJORITY

• Sweden
• Financial Services
• 1 - 100 Employee

• Sales agent and tech support

  • Jul 2022 - Oct 2022

  Tampa, Florida, Estados Unidos •Managing company software deployment with clients, troubleshoot email issues, and software compatibility •Was in charge of communications between clients and technology, accounting, and other business lines at the company. •Served as the first point of contact for all customers and resolved any problematic issues related with software. •Developed client status reports and maintained business relationships with new clients



Ion - technology Integrators

• United States
• Appliances, Electrical, and Electronics Manufacturing
• 1 - 100 Employee

• Low Voltage Technician

  • Jan 2022 - Jul 2022

  Tampa, Florida, Estados Unidos -Installation of Cameras, Access Points -Configure and deploy software for all the technology to work in it’s best performance -keep work van organized having knowledge of types of wires and equipment



Cuba Travel Services

• United States
• Travel Arrangements
• 1 - 100 Employee

• Fotógrafo de eventos

  • Oct 2021 - Dec 2021

  La Habana, Cuba •photographer at several events with local artists. •worked in numerous places providing image narratives for businesses and creators



Universidad de La Habana

• Higher Education
• 1 - 100 Employee

• IT assistant

  • Jan 2020 - Jul 2021

  La Habana, Cuba •Diagnosed problems with hardware and operating systems •solving hardware issues (e.g replacing damaged hardware such as motherboards, ram cards, graphic cards, hard disks) •troubleshooting software inconveniences (e.g updating windows and linux versions