Darian Mertz
Keyholder at Penzeys Spices- Claim this Profile
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Topline Score
Bio
Credentials
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Cosmetology License
State of WisconsinOct, 2012- Oct, 2024
Experience
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Penzeys Spices
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Retail
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100 - 200 Employee
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Keyholder
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May 2021 - Present
Answered incoming calls Conducted credit card transactions through POS System Placed orders Up-sold customers Assisted with returns Responsible for store displays Stocked the floor Maintained a clean service environment Provided pleasant customer service Answered incoming calls Conducted credit card transactions through POS System Placed orders Up-sold customers Assisted with returns Responsible for store displays Stocked the floor Maintained a clean service environment Provided pleasant customer service
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Greenwoods State Bank
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United States
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Banking
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1 - 100 Employee
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Customer Service Representative
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Dec 2019 - May 2020
Attentive to the needs of customers as well as needs of the bank, I build and provide positive relationships to have a wonderful customer interaction. I'm trusted to make sure funds are made available, answering calls as well as customers questions and other duties are done in a correct and timely manner. Receiving the working cash for the day and counting it before the shift begins. Accepting deposits of both checks and cash and validating deposit slips. Processing cash withdrawals. Verifying customers, admitting them to their safety deposit boxes and opening and closing vaults. Receiving payments for bills, loans and mortgages. Show less
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Walgreens
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United States
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Retail
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100 - 200 Employee
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Beauty Consultant
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Sep 2016 - Nov 2019
Always committed to be there to help my patients and customers feel good, and as a member of the Beauty team, I build positive customer relationships, and leveraging Omni-Channel solutions to engage customers on the latest beauty trends and products. I help build client trust through demonstrating my knowledge and passion for beauty, as well as have the opportunity to work with trusted cosmetic brands and exclusive lines created for Walgreens. Always attentive, able to work at fast paced and stressful situations with no problem, and make the guest feel as if they are a friend. I manage myself, my time, make appointments, answer phone calls, and the beauty sales which are called KPIs. I have goals and trainings I attend to, to become better at my job everyday. Conference calls every 2 weeks, and once a week 1 on 1 meetings with my store manager. Show less
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Access Title Company
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United States
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Insurance
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1 - 100 Employee
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Closer
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May 2015 - Sep 2016
Reviewing and recording the documents necessary to create the loan or transfer the property being insured. Welcomes visitors by greeting them, in person or on the telephone; answering or referring inquiries. Answer, screen and forward any incoming phone calls while providing basic information when needed. Receive and sort daily mail/deliveries/couriers. Perform other clerical duties such as filing, photocopying, collating, faxing etc. Reviewing and recording the documents necessary to create the loan or transfer the property being insured. Welcomes visitors by greeting them, in person or on the telephone; answering or referring inquiries. Answer, screen and forward any incoming phone calls while providing basic information when needed. Receive and sort daily mail/deliveries/couriers. Perform other clerical duties such as filing, photocopying, collating, faxing etc.
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Sally Beauty Supply LLC
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Retail
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1 - 100 Employee
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Head Cashier
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Feb 2013 - Jul 2015
I ensured an inviting attitude, clean store, and a fast paced work environment. Service skills, retail sales, customer appreciation and work experience. Every week to do correction counts throughout the store, price changes and daily paperwork, such as going to the bank and opening/closing the store. I feel as though I helped a lot of customers make good decisions based on beauty products, because of working in the beauty field and having a degree. Part of my leadership was making sure the daily tasks are completed and on time, employees and customers are happy and taken care of, and the store ran smoothly. Show less
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Lotus Salon
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Australia
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Retail Groceries
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Cosmetologist
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Dec 2013 - Jun 2014
Determine clients’ individual requirements by conferring with them in detail Cut or trim hair using clippers and scissors Provide bleaching, coloring, waving and straightening services Perform blow-dry services and heat styling services Perform limited reception duties Sell salon shop’s retail products Ensure appropriate cleanliness of work areas Determine clients’ individual requirements by conferring with them in detail Cut or trim hair using clippers and scissors Provide bleaching, coloring, waving and straightening services Perform blow-dry services and heat styling services Perform limited reception duties Sell salon shop’s retail products Ensure appropriate cleanliness of work areas
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Education
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2011 - 2012
Regency Beauty Institute
Cosmetology, Cosmetology, Barber/Styling, and Nail Instructor
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