Experience

The Dickens Inn | St Katharine Docks

• United Kingdom
• Restaurants
• 1 - 100 Employee

• Event Planner

  • Mar 2023 - Present



The Clapton Hart

• 1 - 100 Employee

• Assistant Manager

  • Sep 2022 - Mar 2023

  Assisting GM and 1st AM to smoothly run the operation throughout the busy autumn and Christmas period. Assisting GM and 1st AM to smoothly run the operation throughout the busy autumn and Christmas period.



BloomsYard

• United Kingdom
• Hospitality
• 1 - 100 Employee

• Assistant Manager

  • Jul 2022 - Sep 2022



Leiths School of Food & Wine

• United Kingdom
• Food and Beverage Services
• 1 - 100 Employee

• Bookings coordinator

  • Sep 2021 - Jul 2022



Balfour St Barts

• City of London, England, United Kingdom

• Bookings and Events Manager

  • May 2018 - Sep 2021

  Excellent care of customer base, either in person or over the phone/e-mails. Wedding and corporate events administration – invoicing, processing payments, creating itineraries, contracts, etc. Achieving budget targets set out by operations managers and working closely with Front & Back of House teams. Excellent care of customer base, either in person or over the phone/e-mails. Wedding and corporate events administration – invoicing, processing payments, creating itineraries, contracts, etc. Achieving budget targets set out by operations managers and working closely with Front & Back of House teams.



William IV

• United Kingdom

• assistant Manager

  • Feb 2018 - May 2018

  Delegating and conducting daily tasks, training and supervising team, maintaining correct stock levels, placing supplier orders, handling daily reports, taking reservations, providing customer service and dealing with complaints. The pub unexpectedly shut down (the company sold it to another operator). Delegating and conducting daily tasks, training and supervising team, maintaining correct stock levels, placing supplier orders, handling daily reports, taking reservations, providing customer service and dealing with complaints. The pub unexpectedly shut down (the company sold it to another operator).



Meat People

• United Kingdom
• Restaurants
• 1 - 100 Employee

• Supervisor

  • Apr 2017 - Feb 2018

  Conducting daily tasks, taking bookings, maintaining correct stock levels, handling daily reports, providing customer service, and dealing with complaints. Conducting daily tasks, taking bookings, maintaining correct stock levels, handling daily reports, providing customer service, and dealing with complaints.



Lancaster Hotel, The

• London, United Kingdom

• Food And Beverage Supervisor

  • Dec 2016 - Feb 2017

  Overlooking few Food and Beverage outlets in the Hotel (Breakfast Room, Luch & Dinner Restaurant, Lounge Bar), planning and running shifts, maintaining correct stock level, handling daily reports, providing customer service, and dealing with complaints. Overlooking few Food and Beverage outlets in the Hotel (Breakfast Room, Luch & Dinner Restaurant, Lounge Bar), planning and running shifts, maintaining correct stock level, handling daily reports, providing customer service, and dealing with complaints.



Revolution Bars Group PLC

• United Kingdom
• Hospitality
• 700 & Above Employee

• Bar Supervisor

  • Feb 2016 - Dec 2016

  Serving customers, making sure that the brand standards are followed at all times. Setting up and closing down the bar. Training staff, delegating daily duties among them and setting up incentives. Checking stock levels. Also running cocktail masterclasses. Serving customers, making sure that the brand standards are followed at all times. Setting up and closing down the bar. Training staff, delegating daily duties among them and setting up incentives. Checking stock levels. Also running cocktail masterclasses.



Bella Italia

• United Kingdom
• Hospitality
• 200 - 300 Employee

• Host (Restaurant)

  • Nov 2015 - Feb 2016

  Dealing with bookings. Greeting customers, taking them to their table, and explaining the menu and special offers. Giving a hand to waiters during busy times. Dealing with bookings. Greeting customers, taking them to their table, and explaining the menu and special offers. Giving a hand to waiters during busy times.



The Hippodrome Casino

• United Kingdom
• Gambling Facilities and Casinos
• 200 - 300 Employee

• Waitress

  • Jun 2012 - Oct 2015

  Gaming floor waitress. Gaming floor waitress.



Cafe Rouge

• United Kingdom
• Hospitality
• 100 - 200 Employee

• Waitress

  • Dec 2010 - Jun 2012