Daren Gonzalez

Senior Vice President of Global Sales at Alvaria, Inc.
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Experience

    • United States
    • Software Development
    • 700 & Above Employee
    • Senior Vice President of Global Sales
      • Oct 2023 - Present

      Report to the CEO and have responsibility for global sales, solution consulting, marketing, and channel enablement.

    • Senior Vice President of Sales, Americas
      • Dec 2022 - Oct 2023

      Orange County, California, United States Responsible for Sales, Solution Consulting, Channel Enablement, and Renewals.

    • United States
    • Software Development
    • 200 - 300 Employee
    • Chief Sales Officer
      • Apr 2022 - Dec 2022

      Orange County, California, United States Responsible for spearheading Interactions’ go-to-market strategy and business growth, overseeing all aspects of sales, sales team development and the creation and scaling of new strategic partnerships.

    • United States
    • IT Services and IT Consulting
    • 700 & Above Employee
    • Vice President of Sales and General Manager
      • Nov 2019 - Mar 2022

      Orange County, California Area Joined the leadership team to drive cultural change and help transform the company into a cloud, subscription, and software services market leader. Lead a $300M services business that spans 3 regions within the Western US. ► Turned around lowest performing region in North America by rebuilding the sales organization, changing the culture, and transforming the selling approach – region is now top 2 in attainment and #1 in alliance and cloud sales. ► Grew Cloud, Alliances, Partner and… Show more Joined the leadership team to drive cultural change and help transform the company into a cloud, subscription, and software services market leader. Lead a $300M services business that spans 3 regions within the Western US. ► Turned around lowest performing region in North America by rebuilding the sales organization, changing the culture, and transforming the selling approach – region is now top 2 in attainment and #1 in alliance and cloud sales. ► Grew Cloud, Alliances, Partner and Subscription Revenue from 15% to 31% within 18 months – key reporting metric. ► Created a Strategic Account Planning process that was adopted across North America leading to 21% revenue growth in 2020 and 142% plan attainment in 2021. ► Circle of Excellence Award for top performance in 2021. Show less

    • Chief Revenue Officer
      • Mar 2018 - Aug 2019

      Orange County, California Area Arise is a pioneer of on-demand customer management technology and business process outsourcing. Reported directly to the CEO as a member of the senior executive leadership team and was responsible for all go-to-market functions including global sales, indirect channel, marketing, solution architecture, and sales operations. Span of control included 10 direct reports, including the CMO. ► Led the turnaround of an underperforming sales and marketing organization by building and… Show more Arise is a pioneer of on-demand customer management technology and business process outsourcing. Reported directly to the CEO as a member of the senior executive leadership team and was responsible for all go-to-market functions including global sales, indirect channel, marketing, solution architecture, and sales operations. Span of control included 10 direct reports, including the CMO. ► Led the turnaround of an underperforming sales and marketing organization by building and developing the team, re-engineering the sales process and compensation plan, adding new support functions, and developing new sales and marketing resources which led to 58% growth within 3 years, 10x valuation, and a liquidity transaction ► Launched new call center offering leading to new market opportunities ► Improved win rates 45% by re-engineering the sales process and developing new sales and marketing resources ► Built out marketing organization and strategy driving marketing influenced pipeline from 5% to 23% ► Created new role in the company that improved margin on average 7.4% ► Accelerated sales cycle times from an average of 23 to 15 months ► Conducted 25 board of directors and investor presentations, and 8 analyst presentations to Gartner and Forrester ► 2 new logos sold for the 1st time thru a channel partnership model

    • Senior Vice President, Global Sales & Marketing
      • Mar 2015 - Feb 2018

    • Director of Sales & General Manager - Southwest
      • Apr 2013 - Mar 2015

      Orange County, California Area Internap is a leading provider of cloud computing, bare metal cloud, hosting, collocation, performance IP, content delivery network, and hybrid services in North America, Europe, Asia-Pacific, Canada, and Australia. Led sales, strategy and marketing campaigns for a $35M business in the Southwest region. ► Rebuilt lowest performing region and made it #1 for new logo sales in 2014 ► Created strategic partnership that enhanced portfolio and drove double digit growth ►… Show more Internap is a leading provider of cloud computing, bare metal cloud, hosting, collocation, performance IP, content delivery network, and hybrid services in North America, Europe, Asia-Pacific, Canada, and Australia. Led sales, strategy and marketing campaigns for a $35M business in the Southwest region. ► Rebuilt lowest performing region and made it #1 for new logo sales in 2014 ► Created strategic partnership that enhanced portfolio and drove double digit growth ► Improved sales bookings 225% and gross margin 21.5% first full year in position ► Created quarterly business review process to address client churn which reduced leakage by 3% ► Grew channel partner sales 24% YoY Show less

    • Director Enterprise Sales, West Region - Media & Entertainment Vertical
      • Feb 2012 - Mar 2013

      Verizon is a global technology solutions leader with a focus on cloud / IaaS, security, software as a service, machine-to-machine, mobile workforce management, contact center services, telematics, managed services, professional services, and compliance and risk. ► Led sales efforts (7 direct reports) for a $60M cloud, cybersecurity, contact center, wireless, software, and UC&C services business ► Closed $17.8M (total contract value) in 2012 for recurring services revenue ► Part of… Show more Verizon is a global technology solutions leader with a focus on cloud / IaaS, security, software as a service, machine-to-machine, mobile workforce management, contact center services, telematics, managed services, professional services, and compliance and risk. ► Led sales efforts (7 direct reports) for a $60M cloud, cybersecurity, contact center, wireless, software, and UC&C services business ► Closed $17.8M (total contract value) in 2012 for recurring services revenue ► Part of a 3 member team tasked with building national vertical from scratch. Decisions made around account segmentation, staffing, and organizational alignment ► Sold $2.3M in mobile workforce management software sales ► Exited role at 159% sales attainment

    • Director Enterprise Sales, Premiere Client Group
      • Jan 2010 - Feb 2012

      Led sales efforts (6 direct reports) for a $100M services business focused on the Finance, Utility, and Media and Entertainment Verticals. ► Achieved 109% of sales plan FY2011, 100% of plan FY2010 ► Recognized for 17.2% (2010) and 16.5% (2011) YoY revenue growth ► Provided coaching on 17 enterprise client strategies which led to double digit growth in revenue ► Achieved 175% of strategic services plan by selling cloud, cybersecurity, UC&C, software, contact center, and… Show more Led sales efforts (6 direct reports) for a $100M services business focused on the Finance, Utility, and Media and Entertainment Verticals. ► Achieved 109% of sales plan FY2011, 100% of plan FY2010 ► Recognized for 17.2% (2010) and 16.5% (2011) YoY revenue growth ► Provided coaching on 17 enterprise client strategies which led to double digit growth in revenue ► Achieved 175% of strategic services plan by selling cloud, cybersecurity, UC&C, software, contact center, and consulting services ► Sold a contact center consulting deal which improved customer service ratings 24% and netted $10M year savings ► Led cross functional team in selling a $2M consulting deal at 49% margin with potential to grow to $25M year ► Closed 1st consulting engagement leveraging alliance with Accenture to facilitate corporate spinoff transaction ► Closed 1st IT Service Management consulting engagement leading to a $5M year reduction in operational costs

    • Sales Manager
      • Jul 2006 - Jan 2010

      Delivered on average 26% YoY strategic services revenue growth (cloud, cybersecurity, UC&C, and managed services) with $71M under management. Leveraged by peers to assist in negotiating complex business and legal issues on seven and eight figure opportunities. ► Led a $30M outsourcing deal encompassing UC&C, data center, security and managed services ► Led cross-functional team on weekly strategy calls improving sales productivity 51% ► Coached and developed 21 enterprise client… Show more Delivered on average 26% YoY strategic services revenue growth (cloud, cybersecurity, UC&C, and managed services) with $71M under management. Leveraged by peers to assist in negotiating complex business and legal issues on seven and eight figure opportunities. ► Led a $30M outsourcing deal encompassing UC&C, data center, security and managed services ► Led cross-functional team on weekly strategy calls improving sales productivity 51% ► Coached and developed 21 enterprise client strategies with opportunity valued in mid eight figures ► Delivered 270% revenue increases (high 7 figures) over a 3 year period for consulting services ► Sold $3.2M in security incident management and web scanning software sales ► Exceeded Sales and Revenue objectives 3 of 4 years

    • United States
    • Telecommunications
    • 700 & Above Employee
    • Technology Sales Principal, Signature Client Group
      • Oct 2005 - Jul 2006

      Led technical sales efforts for a $34M global accounts portfolio. Acted as technology sales principal for solutions encompassing managed services, data center / hosting, VoIP, IP, advanced communications, WAN / LAN networking technologies, consulting services and CPE. ► Ranked #12 out of 109 sales executives with 147% attainment ► Achieved 256% of strategic services target and 112% of net new monthly recurring revenue target

    • Technology Sales Principal, Enterprise Accounts
      • Jun 2003 - Oct 2005

      Led technical sales efforts for a $16M portfolio. Acted as technology sales principal for solutions encompassing managed services, data center / hosting, VoIP, IP, advanced communications, networking, consulting services and CPE. ► Top Three ranked 2 of 3 years; multiple President’s Club awards ► Ranked #1 in 2004 & 2005 for highest sales attainment of CPE, managed services, & IP networking ► Achieved on average 290% of strategic services quota

    • Business Development Executive
      • Feb 2000 - Jun 2003

      Greater Los Angeles Area Led sales pursuits for our strategic advanced services to targeted corporate clients in the region. ► President Club award for FY2002 - achieved 174% of plan FY2002 and 158% of plan FY2001 ► Exceeded sales objectives every year – achieved on average 168%+ of sales quota

Education

  • Loyola Law School, Loyola Marymount University
    Juris Doctor
  • UCI
    BA, Political Science

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