Dareen Flefel

Senior Customer care &QA at MeteoWeather
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Contact Information
us****@****om
(386) 825-5501
Location
Jordan, JO

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Experience

    • United Arab Emirates
    • Information Services
    • 1 - 100 Employee
    • Senior Customer care &QA
      • Jun 2018 - Present
    • Jordan
    • Technology, Information and Internet
    • 1 - 100 Employee
    • Senior Customer Care & QC
      • Jun 2014 - Present

    • Quality assurance and customer care
      • Jun 2014 - Jun 2014

      • Responsible for sending Weather Forecast to Clients on a daily basis and making sure the quality of data and clip is 100%.• Reply to user requests/suggestions and study requests and follow up with them if needed• Responsible for sending bugs/ feedback to the Media team.• Follow up on Client requests with both Client and Media Team• Responsible for Testing Media-related products before providing service to Client• Follow-up with Media Clients on the spot when receiving suggestions/complaints/feedback• Responsible for escalating and following up on bugs and technical issues with other concerned departments. Show less

    • Data exchange and analyst
      • Nov 2012 - Jun 2014

Education

  • al zaytoonah university
    73.5, Finance and Financial Management Services
    2008 - 2012

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