Network Infrastructure & Administrator - Bestaf Technologies

• Sep 2021 - Present

LAN Network Engineer

• Oct 2020 - Sep 2021

Network Monitoring Support Officer

• Mar 2016 - Oct 2020

Network Engineer:•Network Management and integration•Availability reviews for LAN/WAN/WLAN, datacenter and recovery sites, HQ annexes, branch offices and Offsite ATM for quarterly reconciliation with providers/vendors.•Performed daily availability and optimization of WAN links infrastructure to all branches.•Performed availability and reliability of LAN infrastructure in the head office and branches.•Performed effective monitoring of broadband link for optimized performance.•Ensured proper configuration and maintenance of all network active devices.•Ensured the secure integration of all extranet connection to FCMB Network.•Performed adequate documentation of network configuration and change management process.•Ensured proper documentation of network management and System integration Processes and Activities•Assessment of network related incidents/problems with IT Leadership and stakeholders.•Managed IT officers to resolve link connectivity challenges localized to branches-3rd level support.•Worked with service providers to optimize network links and resolve availability challenges attributed to service providers – 4th Level support.•Troubleshoot network challenges on the LAN and WAN•Monitored and interpret network connectivity challenges using Solarwinds Network Monitoring system•Managed surveillance teams and vendors for CCTV survey and deployment. Also Ensured security of all DVR/NVR/HVR configuration and footage backup•Managed and maintained all networking, wireless and telephony Solution •LAN/WAN/WLAN and voice / video communication to meet security requirements.

Account Management /IT Officer

• Sep 2013 - Mar 2016

•Managed and maintained all network devices•Supervised and researched IT needs•Ensured that standard of services is maintained before opening an account for customer•Ensured that customer service representatives answer questions from customers•Debiting of cheque books issued to customers•Generating of daily reports to compliance and control.•Cheque book issuance for ease of tracking customer transactions and fraud prevention.•Prompt notification for branches on cheques dispatched

Admin /IT Manager

• Jan 2013 - Aug 2013

•Performed comprehensive administrative services, including budget and financial management; purchasing, procurement, and student’s admission •Maintained the school website. •Worked with management on planning organizational needs, and preparing plans, goals, objectives and criteria for management processes •Achieved and performed quantitative methods for the development and management of major administrative programs, demonstrated analytical ability, strong written and verbal communications skills. •Supervised and researched IT needs, experiences, expectations, capabilities and problems.

Statistician / Agr Manager/IT Officer

• Nov 2009 - Dec 2012

•Managed and oversee IT Infrastructure of the restaurant •Used computer software to monitor inventory, track staff schedules and perform other record keeping tasks •Resolved customers complaints about food or service •Managed the actions of staff and customers to be sure that safety standard and liquor laws are obeyed. •Estimated food consumption, placed orders with suppliers, and scheduled delivery of fresh food and beverages •Supervised cleaning of kitchen and dining areas to maintain sanitation standards and keep appropriate records. •Managed recruit, hired and oversee training for staff •Monitored, controlled food preparations and methods •Processed and analyzed information when scheduling and budgeting •Coordinated the work and activities of staff •Managed and Oversee IT Infrastructure of the Restaurant •Ensured proper functioning of all IT equipment and gadgets for best services •Daily stock – in and out of all products •Reconciliation of store account with sales •Calculating and analyzing of variance reports (either positive or negative) •Achieved proper record of stocks and all necessary document •Monitored and regulated supply from the logistics to production in other to minimize wastage •Other responsibility as may be required by top management