Experience

The Shilla Hotels & Resorts

• South Korea
• Hospitality
• 1 - 100 Employee

• Assistant Manager, Planning and Management of Overseas Business, Shilla Duty Free

  • Jan 2021 - Present

  · Performing market research in Travel Retails: policy changes in Duty-free around the world, trends in Travel Retails, changes in traffic movements, customer needs, luxury market in China, etc. · Implementing developing new businesses overseas including new airport stores and local stores. · Expanding TR businesses into the China market in negotiation of Chinese local partners · Supporting overseas branches in regard of cost-benefit analysis of the sales, sales planning and evaluation, cost-benefit analysis on investment in marketing, etc. Show less



A&S Takashimaya Duty Free

• Tokyo, Japan

• Manager, Marketing Planning

  • Jul 2019 - Dec 2020

  · Seconded From Shilla DF · Market analysis on Travel Retails: prediction of number of travelers, preference of travelers, changes in best items, etc. · Cooperated with 100+ travel agencies and payment companies to generate $1M+/month · Implemented revenue KPI management: planning, prediction and evaluation of related KPIs considering profits. · Evaluated the effectiveness of marketing strategies considering profits, and adjusted them periodically. · Implemented sales incentives for travel guides to encourage them make shopping friendly atmosphere. · Developed the store-exclusive products for exclusive travel agencies, controlling product margin and sales commission, in collaboration with Merchandising Division. Show less



The Shilla Hotels & Resorts

• South Korea
• Hospitality
• 1 - 100 Employee

• Supervisor, Sales, Shilla Duty Free

  • Jul 2017 - Jun 2019

  · Performed yearly/monthly sales planning by categories, and by brands · Mainly managed global luxury cosmetics and Watch&Jewelry brands such as Loreal group, LVMH, and Richemont group to generate $1~5M/month for each brand · Performed inventory allocation between stores based on the sales. · Analyzed the sales by product categories, by nationalities, by ages and by promotions. · Designed and evaluated customer-oriented promotions 3~5times/month for increasing transactions and the sales considering BEP. · Built sales incentive programs to motivate sales staffs to increase the sales. · Participated in launching the store-exclusive products of which volume is $1M+ in collaboration with MDs and brands. Show less



MO-IM KIM Nursing Research Institute, Yonsei University College of Nursing

• Seoul, South Korea

• Researcher

  • Jul 2015 - May 2017

  · Contributed to the project of building nursing graduate school in Bangladesh, and global health learning programs. · Developed the operations manual of the nursing graduate school of the project and evaluation forms for faculties and students of the school. · Performed statistical analyses for evaluating changes in competencies of faculties and students of the school. · Evaluated the project outcomes by collecting data, reviewing records or articles and performing survey researches. · Performed feasibility evaluation for a new global health project. · Planned and organized global internship programs for undergraduate students, and evaluated the program. Show less



Severance Hospital

• South Korea
• Hospitals and Health Care
• 100 - 200 Employee

• Staff Registered Nurse

  • May 2013 - Jun 2015

  · Successfully managed patient care: symptom management, medication management, infection management, etc. · Mainly focused on seeking and organizing health problems through asking, examining, and laboratory tests · Participated in Introduction of the Korean health and hospital systems to the participants of global health programs. · Contributed as a main translator and healthcare provider for Chinese VIP patients. · Successfully managed patient care: symptom management, medication management, infection management, etc. · Mainly focused on seeking and organizing health problems through asking, examining, and laboratory tests · Participated in Introduction of the Korean health and hospital systems to the participants of global health programs. · Contributed as a main translator and healthcare provider for Chinese VIP patients.