Experience

What Were You Wearing? - Australia

• Australia
• Non-profit Organizations
• 1 - 100 Employee

• LGBTIQ+ Coordinator (Volunteer Role)

  • Jan 2022 - Present



Service NSW

• Australia
• Government Administration
• 700 & Above Employee

• Inbound Customer Service Representative

  • Oct 2021 - Feb 2022

  In this role, I received inbound calls, obtained the necessary information and utilised my knowledge to provide courteous and efficient service. As the first point of contact, I ascertained the customer's query in a timely manner to direct them to the correct specialist team if needed. I resolved a range of enquiries and complaints in a professional manner while adhering to the business compliance requirements including assessments completed by internal quality reviews. In this role, I received inbound calls, obtained the necessary information and utilised my knowledge to provide courteous and efficient service. As the first point of contact, I ascertained the customer's query in a timely manner to direct them to the correct specialist team if needed. I resolved a range of enquiries and complaints in a professional manner while adhering to the business compliance requirements including assessments completed by internal quality reviews.



Society of St. Vincent de Paul

• United States
• Non-profit Organizations
• 400 - 500 Employee

• Sales Associate

  • Sep 2020 - Oct 2021



Healthdirect Australia

• Australia
• Hospitals and Health Care
• 100 - 200 Employee

• Service Desk Officer

  • Dec 2018 - Jun 2020