Darcy Lange
Senior Business Analyst - Management Tools - Enablement Lead at Network Edge- Claim this Profile
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Bio
Kelly Mackay
Darcy, is a well organised and proficient IT Support consultant with a clear understanding of the importance of keeping the customer happy at all times. I would recommend him for any technical position that also includes direct interaction with a customer base.
Kelly Mackay
Darcy, is a well organised and proficient IT Support consultant with a clear understanding of the importance of keeping the customer happy at all times. I would recommend him for any technical position that also includes direct interaction with a customer base.
Kelly Mackay
Darcy, is a well organised and proficient IT Support consultant with a clear understanding of the importance of keeping the customer happy at all times. I would recommend him for any technical position that also includes direct interaction with a customer base.
Kelly Mackay
Darcy, is a well organised and proficient IT Support consultant with a clear understanding of the importance of keeping the customer happy at all times. I would recommend him for any technical position that also includes direct interaction with a customer base.
Credentials
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ITIL V3 Foundation
ACE TrainingNov, 2011- Oct, 2024 -
Prince 2 Foundation & Practitioner
Prince 2Jun, 2013- Oct, 2024 -
Cisco Certified Entry Networking Technician (CCENT)
CiscoSep, 2008- Oct, 2024
Experience
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Network Edge
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New Zealand
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IT Services and IT Consulting
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1 - 100 Employee
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Senior Business Analyst - Management Tools - Enablement Lead
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Sep 2017 - Present
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IBM
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United States
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IT Services and IT Consulting
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700 & Above Employee
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Problem Manager
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Jan 2014 - Jun 2017
Service Management - Incident, Problem & SLAEvent Management - Netcool/OMNIbusNetscout Application & Performance management Service Management - Incident, Problem & SLAEvent Management - Netcool/OMNIbusNetscout Application & Performance management
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Auckland Council
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New Zealand
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Government Administration
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700 & Above Employee
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Problem Coordinator & Desktop/Application
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Jan 2011 - Jan 2014
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Consoloditated IT Support for NZ
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Aug 2008 - Nov 2010
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Corporate Account Manager
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Oct 2005 - May 2007
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Education
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2001 - 2003
Massey University
Bachelor of Business Studies, Information Systems -
1996 - 2000
Northcote College
Community
