Darcy Herlihy
Guest Service Agent at Midnight Hotel, Autograph Collection- Claim this Profile
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Bio
Experience
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Midnight Hotel, Autograph Collection
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Australia
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Hospitality
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1 - 100 Employee
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Guest Service Agent
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Nov 2022 - Present
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Customer Service Officer
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Jan 2022 - Present
The Australian National University's official Sport and Recreation Organisation that manages the university's sporting facilities. As a CSO I work at the front desk and have a range of administration and customer service related responsibilities. The Australian National University's official Sport and Recreation Organisation that manages the university's sporting facilities. As a CSO I work at the front desk and have a range of administration and customer service related responsibilities.
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Milky Lane
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Australia
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Restaurants
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1 - 100 Employee
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Bartender
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Dec 2021 - Dec 2022
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The Australian National University
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Australia
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Higher Education
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700 & Above Employee
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Senior Resident
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Dec 2020 - Dec 2021
• Developing rapport with residents and facilitating an inclusive and safe community, improving interpersonal skills and demonstrating a strong commitment to community. • Pastoral care, developing empathy and acute social awareness. • Relaying information between administration, residents, and fellow team members, developing written and verbal communication skills. • Afterhours duty warden responsibilities (e.g., lockouts, noise complaints, major and minor incidents). • Developing rapport with residents and facilitating an inclusive and safe community, improving interpersonal skills and demonstrating a strong commitment to community. • Pastoral care, developing empathy and acute social awareness. • Relaying information between administration, residents, and fellow team members, developing written and verbal communication skills. • Afterhours duty warden responsibilities (e.g., lockouts, noise complaints, major and minor incidents).
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Education
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The Australian National University
Bachelor of Politics, Philosophy and Economics / Bachelor of International Relations, Spanish Minor -
Yonsei University
Winter Exchange Program, Korean Studies -
Sogang University
Intensive Korean Language Program, Korean Studies -
Seoul Foreign School
International Baccalaureate