Experience

Soundigest

• Technology, Information and Internet
• 1 - 100 Employee

• Social Media Coordinator

  • Jan 2021 - Present

  -Manage social media platforms Including Twitter, Facebook, and Instagram -Utilize Hootsuite to schedule and publish daily posts on Twitter, ensuring consistent and timely content delivery. -Leverage Twitter, Facebook, and Instagram analytics tools to analyze user behavior, identify peak engagement times, and optimize social media content accordingly. -Increased social following by 100+ followers across each platform by implementing strategic growth tactics and fostering audience engagement. -Maintain content posting schedules, utilizing meta scheduling tools to ensure consistent and organized posting across platforms.Create original social copy for each post regularly Show less



Marathon Digital

• Singapore
• Technology, Information and Internet

• Freelance Social Media Community Manager

  • Sep 2018 - Mar 2020

  -Managed social media channels, including Twitter, Facebook, and Instagram, for multiple Broadway shows, ensuring consistent and engaging content delivery. -Utilized Sprout to monitor live feeds, mentions, retweets, and reposts during peak show times, allowing for real-time response and engagement with the audience. -Maintained a thoughtful and personalized dialogue with each client's fanbase, tailoring responses to align with the specific tone of voice and brand guidelines provided. -Tracked key performance metrics, including follower engagement, sentiment analysis, and audience growth, to measure the impact and success of social media management efforts. -Effectively handled challenging situations, such as addressing hate comments or negative feedback, by discussing and implementing appropriate response strategies collectively. Show less



Walt Disney World

• United States
• Entertainment Providers
• 700 & Above Employee

• Guest Service Representative

  • Jan 2019 - May 2019

  -Worked as a Park Arrival Cast Member in Epcot, ensuring exceptional guest experiences from the moment of arrival. -Demonstrated a proactive approach in resolving guest issues on the spot, taking ownership and providing immediate solutions independently. -Participated in team efforts to shut down the entire front of the park, collaborating effectively with fellow cast members to accomplish tasks efficiently. -Underwent Disney's comprehensive training, gaining the necessary knowledge and skills to deliver exceptional service and uphold the Disney brand. Show less



AMF Entertainment

• United Kingdom
• Education Management
• 1 - 100 Employee

• Social Media Intern

  • Jun 2017 - Aug 2017

  -Utilized Facebook and Twitter analytics to develop effective media content strategies and make data-driven adjustments -Conducted comprehensive research on celebrities and entertainment to curate engaging and relevant content -Meticulously updated content schedules, company spreadsheets, and email communications to ensure efficient operations -Executed a strategic social media promotion during the Page Six interview with Lori Loughlin, maximizing visibility and engagement -Played a key role in the redesign and update of the company website using the Squarespace platform, enhancing its visual appeal and functionality Show less



Odyssey.

• Netherlands
• Technology, Information and Internet
• 1 - 100 Employee

• Co Editor/ Content Creator

  • Jun 2015 - Mar 2017

  -Handpicked compelling articles submitted by Odyssey writers for sharing on Facebook and Twitter platforms -Leveraged platform analytics to monitor and analyze article traffic, optimizing content strategy for maximum reach and engagement -Demonstrated exceptional time management skills by consistently meeting strict deadline schedules for article publication -Published a consistent stream of high-quality articles on a weekly basis, catering to the interests of our audience -Achieved an average of over 100 shares per article through effective promotion on Facebook, driving significant organic reach and audience engagement -Notably, one article stood out with exceptional success, garnering over 400 shares and generating substantial buzz -Provided valuable assistance to student creators by brainstorming article ideas and offering thorough editing support to writers, ensuring the delivery of polished and impactful content. Show less



Alpha Delta Pi Sorority

• United States
• Non-profit Organizations
• 500 - 600 Employee

• Social Media Chair

  • Jan 2015 - Dec 2015

  -Oversaw social media communications across multiple platforms, including Instagram, Twitter, Facebook, and Tumblr, as part of the sorority's online presence. -Developed and executed a robust social media strategy aimed at enhancing the visibility and expanding the membership of Alpha Delta Pi. -Generated engaging and informative content highlighting all sorority events and activities, crafting compelling narratives to captivate and connect with the target audience. -Oversaw social media communications across multiple platforms, including Instagram, Twitter, Facebook, and Tumblr, as part of the sorority's online presence. -Developed and executed a robust social media strategy aimed at enhancing the visibility and expanding the membership of Alpha Delta Pi. -Generated engaging and informative content highlighting all sorority events and activities, crafting compelling narratives to captivate and connect with the target audience.