Darci Garrison

Business System Analyst at Thrivent Mutual Funds
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Contact Information
us****@****om
(386) 825-5501
Location
Green Bay, Wisconsin, United States, US
Skills

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Credentials

  • ALMI
    LOMA
  • MHP
    America's Health Insurance Plans (AHIP)
  • PCS
    America's Health Insurance Plans (AHIP)
  • Underwriting Life & Health Insurance
    LOMA

Experience

  • Thrivent Mutual Funds
    • Business System Analyst
      • Mar 2019 - Present
  • Management Research Services, Inc (MRS, Inc)
    • United States
    • Insurance
    • 1 - 100 Employee
    • IT Support & Project Manager
      • Jan 2017 - Jan 2019

      Oversaw help desk ticketing assignment and ensured completion of tasks in a timely manner. Prioritized tasks for IT Department, including developers, system administrator and desktop support specialist. Researched, made recommendations and oversaw delivery of updated hardware and software solutions for daily production needs to enhance efficiencies and streamline workflow. Implemented business process improvements for multiple operations departments. Coordinated product enhancements on… Show more Oversaw help desk ticketing assignment and ensured completion of tasks in a timely manner. Prioritized tasks for IT Department, including developers, system administrator and desktop support specialist. Researched, made recommendations and oversaw delivery of updated hardware and software solutions for daily production needs to enhance efficiencies and streamline workflow. Implemented business process improvements for multiple operations departments. Coordinated product enhancements on multiple product platforms for clients while simultaneously directing IT development work. Created Statements of Work for customer projects, including proposed timelines and budgets. Tracked hours and budgets throughout the project and created monthly billing reports for each project.

    • Tele-Interview Operations Manager
      • Nov 2014 - Dec 2016

    • Underwriting Manager & Business Analyst
      • Oct 2013 - Oct 2014

    • Underwriting Supervisor
      • Jun 2006 - Oct 2013

  • UnitedHealthcare
    • United States
    • Hospitals and Health Care
    • 700 & Above Employee
    • Underwriting Project Coordinator
      • 2004 - Jun 2006

    • Underwriting Quality Control & Training
      • Nov 2001 - 2004

  • American Medical Security
    • Insurance
    • 1 - 100 Employee
    • Underwriting Assistant
      • Aug 1999 - Nov 2001
  • Humana
    • Brazil
    • Professional Training and Coaching
    • Billing & Enrollment Specialist
      • Aug 1996 - May 1999

Education

  • University of Wisconsin-Whitewater
    Bachelor of Arts (BA), Organizational Communication
    1991 - 1996

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