Experience

Development Centers

• United States
• Mental Health Care
• 100 - 200 Employee

• Warparound Facilitator

  • Apr 2018 - Present

  Detroit, Michigan Wraparound Facilitation Service’s children and families in the community. Wraparound is responsible for providing community-based services, which includes the development of strengths and needs assessments. The wraparound Facilitator also develops comprehensive plans that include formal, informal and natural supports to aid the family in obtaining their identified goals. The Wraparound Facilitator facilitates team meetings weekly for the initial planning period and on an ad needed basis. During… Show more Wraparound Facilitation Service’s children and families in the community. Wraparound is responsible for providing community-based services, which includes the development of strengths and needs assessments. The wraparound Facilitator also develops comprehensive plans that include formal, informal and natural supports to aid the family in obtaining their identified goals. The Wraparound Facilitator facilitates team meetings weekly for the initial planning period and on an ad needed basis. During the Wraparound transition phase meeting are held at least monthly. This position functions with a great deal of professional independence under the general guidance and supervision of the Children’s Special Program Coordinator.

• Case Manager/Support Coordinator

  • Sep 2017 - Jul 2018

  Detroit, Michigan Provides case management services in the community to children/adolescents with intellectual and developmentally disabilities, including autism, and their families. Assists in planning, linking, advocacy, coordination and monitoring; to assist consumers in gaining access to health services, financial assistance, education, social services and natural supports. Assesses needs, develops and monitors Person Centered Plans and documents treatment in an accurate and timely manner.



Washtenaw County Juvenile Court, Adolescent Diversion Program

• Family Case Manager

  • Sep 2016 - Apr 2017

  • Assisted families with identifying with community resources. • Provided supportive counseling to parents and children involved in the juvenile justice system. • Provided crisis intervention to parents and children. • Conducted weekly home visits along and yearly guardianship investigation reports. • Built trustworthy relationships with families and juveniles in the court system. • Completed psychosocial assessments on parents and children. • Completed and… Show more • Assisted families with identifying with community resources. • Provided supportive counseling to parents and children involved in the juvenile justice system. • Provided crisis intervention to parents and children. • Conducted weekly home visits along and yearly guardianship investigation reports. • Built trustworthy relationships with families and juveniles in the court system. • Completed psychosocial assessments on parents and children. • Completed and submitted court reports to Washtenaw County judges. Show less



Kelly Services

• Mexico
• 200 - 300 Employee

• Administrative Assistant

  • Jan 2013 - Sep 2016

  Ann Arbor, Michigan Cipparrone Contractor- Distributed paychecks and all incoming mail. Answered phone/emails. Scheduled appointments and meetings. Prepared reports, scanning, copying, faxing. Greeted customers in a friendly and professional manner. Breaking Bad Communication Habits- Registered guest and provided collated workbooks, printed name tag, wrote up sales and orders, collected seminar evaluation forms and distributed certificates. DTE Energy Resource-Prepared documents, completed… Show more Cipparrone Contractor- Distributed paychecks and all incoming mail. Answered phone/emails. Scheduled appointments and meetings. Prepared reports, scanning, copying, faxing. Greeted customers in a friendly and professional manner. Breaking Bad Communication Habits- Registered guest and provided collated workbooks, printed name tag, wrote up sales and orders, collected seminar evaluation forms and distributed certificates. DTE Energy Resource-Prepared documents, completed scanning, and copying. Forest Health Medical- Operated switchboard operator, provided quality customer service at testing center, answered questions, scheduled and rescheduled testing time. Pet Supplies Plus Corporate Office-Answered phone and emails, worked with field management team to resolve complaints in a timely and professional manner. Analyzed survey feedback. Provided reports on inquires and resolution. Show less



Hospice of Michigan, At-Home Support Program

• Case Manager, Internship

  • Aug 2013 - May 2014

  Southfield, Michigan • Performed advocacy and oversight of services based on patients’ self-determination to assure patient and family satisfaction. • Provided supportive counseling to chronically ill patients and caregivers. • Worked collaboratively with an interdisciplinary team. • Assessed patients/families’ ability to address psychosocial needs and assists with identifying and coordinating appropriate resources/services to address identified needs. • Educated patients/families about… Show more • Performed advocacy and oversight of services based on patients’ self-determination to assure patient and family satisfaction. • Provided supportive counseling to chronically ill patients and caregivers. • Worked collaboratively with an interdisciplinary team. • Assessed patients/families’ ability to address psychosocial needs and assists with identifying and coordinating appropriate resources/services to address identified needs. • Educated patients/families about entitlement programs and community programs. • Providing person-centered planning. Show less



Cardone Record Services, Inc.

• United States
• Hospitals and Health Care
• 1 - 100 Employee

• Health Information Management Technican

  • Feb 2008 - Jan 2013

  Ann Arbor, Michigan • Scanned, indexed and verified hard copy of medical records using department scanning equipment and hospital Patient Care Inquiry Database. • Assembled, prepared and processed patient charts and medical records to ensure accuracy and efficient workflow for department while maintained strict confidentiality. • Organized, distributed and maintained office filing and medical records archival storage system for purging and HIPPA compliance. • Created, reviewed and… Show more • Scanned, indexed and verified hard copy of medical records using department scanning equipment and hospital Patient Care Inquiry Database. • Assembled, prepared and processed patient charts and medical records to ensure accuracy and efficient workflow for department while maintained strict confidentiality. • Organized, distributed and maintained office filing and medical records archival storage system for purging and HIPPA compliance. • Created, reviewed and processed audit trail reports for management and senior executive correspondence, and resulting in departmental accuracy of I 00%. • Supervised and trained staff for data entry, loss and recovery of incoming and outgoing electronic medical record projects within time and budget constraints. Show less



Attorneys Title Insurance Agency, Inc

• United States
• Real Estate
• 1 - 100 Employee

• Customer Service Representative

  • Oct 2006 - Feb 2008

  Farmington Hills, Michigan • Merged Mortgage Files with the Mortgage Guarantee and Commitments. • Confirmed all new Foreclosure and Reo orders in database. • Ordered tax information from within and out of the county. • Reviewed Guarantee, Legal and Title Commitments before sent to Escrow. • Faxed or scanned all rush or outer county Guarantee. • Worked on Mortgage team. • Ensured that all Guarantees were confirmed with the closing date.