Experience

PT MASSAGE INC.

• United States
• Wellness and Fitness Services
• 1 - 100 Employee

• Receptionist and Billing Specialist

  • Aug 2011 - Present

• Receptionist and Billing Specialist

  • Aug 2011 - May 2017

  ● Billing and financial: Complete insurance invoices, medical billing, and unpaid bill reconciliation. Interpret ICD-10 codes for billing, therapists, and patients; select proper ICD-10 codes when they are not provided by the attending physician. Record payments; deposit and change bag tracking. QuickBooks and basic accounting maintenance.● Customer service: Answer phones and schedule appointments; make reminder calls. Check in clients and take payments. Insurance patient advice and consulting. Maintain confidential files.● Additional responsibilities: Communicate with owner and massage therapists; manage office when the owner isn’t present. Inventory supplies in the office. Report issues and praises to the owner. Updatein-house marketing materials.● Programs used: Windows 7 platform, QuickBooks Pro, MS Office,and Island Software Massage Office billing software. Multiple onlineprograms including: Google Calendar, Federal OWCP, Geico Partners,and American Specialty Health Network portals.



PiscesFly Designs

• Graphic Designer

  • Jan 2006 - Present

  Posters, flyers, brochures, business cards, rack cards, logos, advertisements, t-shirt design, AND NOW basic web design to fit your budget. Founded in 2006, my main focus has always been making sure clients get a high-quality product at an affordable price. My rates are either hourly, or by the project, and depending on your budget. I give discounts on multiple projects planned at once. I love working with colors, fonts, and people who want a creative edge. My main goal is to work with small businesses, organizations and individuals who support local, green and sustainable practices. Although I work out of Honolulu, Hawaii, I'm available to help anyone coast-to-coast!