Experience

Bray Whaler International

• United States
• Hospitality
• 1 - 100 Employee

• Senior Project Coordinator

  • Dec 2019 - Present

  • Monitored the scope, budget, and timeline of the procurement process during hotel renovations. • Analyzed project data and produced progress reports in the planning, execution, monitoring/controlling, and closeout phases of hotel FF&E procurement for up to 7+ projects simultaneously. • Developed budgets, including submitting requests for quotes (RFQs), preparing bid packages, and verifying proper pricing for projects ranging from 7 to 9 figures. • Negotiated contracts with both domestic and international vendors to ensure deliverables arrived on time and within budget. • Identified and communicated critical issues to management. • Coached and developed project coordinators to achieve company standards of operations. Show less



Hyatt Regency Hill Country Resort and Spa

• United States
• Hospitality
• 1 - 100 Employee

• Assistant Executive Housekeeper

  • Jul 2019 - Dec 2019

  • Assisted in interviewing, hiring, training team members, and administering disciplinary procedures up to terminating employees.• Maintained brand cleanliness standards for both rooms and public areas.• Worked alongside engineering to ensure operation and functionality of all guest rooms and hotel. • 20-30 direct reports in housekeeping. • Purchased and inventoried all cleaning and housekeeping supplies.

• Corporate Management Trainee

  • Jun 2018 - Dec 2019

  • Trained in 4+ resort departments at a managerial level, including Housekeeping, Front Office, Recreation, Food & Beverage, etc. • Supervised and scheduled 40+ recreation attendants and camp counselors. • Created an incentive program in Recreation to raise hotel service standards.



Hyatt Regency

• United States
• Hospitality
• 700 & Above Employee

• Front Desk Agent

  • Jan 2017 - Jul 2018

  • Managed difficult guests to a mutually satisfied resolution through strong commination and problem-solving skills. • Registered over 200 guests in World off Hyatt within one month. • Upsold $1,000 guest accommodations within one shift. • Achieved an 88.5 percent customer satisfaction score for the guest check-in process. • Managed difficult guests to a mutually satisfied resolution through strong commination and problem-solving skills. • Registered over 200 guests in World off Hyatt within one month. • Upsold $1,000 guest accommodations within one shift. • Achieved an 88.5 percent customer satisfaction score for the guest check-in process.



Fritz Knobel Event Center University of Denver

• Greater Denver Area

• Assistant Manager

  • Apr 2016 - Oct 2017

  • Supervised and created a training environment for a primarily student staff new to a working environment. • Managed costs and oversaw maintenance of food supply to ensure events were properly taken care of. • Led a team in planning, preparation, and plating for a host of events, including a private dinner for the Chancellor with up to 300+ guests. • Oversaw banquet and catering menu and implementation of ChefTec to help control food costs. • Supervised and created a training environment for a primarily student staff new to a working environment. • Managed costs and oversaw maintenance of food supply to ensure events were properly taken care of. • Led a team in planning, preparation, and plating for a host of events, including a private dinner for the Chancellor with up to 300+ guests. • Oversaw banquet and catering menu and implementation of ChefTec to help control food costs.