Daphne Tengbergen
Internationalization and Internships Coordinator, Reinwardt Academy at Amsterdamse Hogeschool voor de Kunsten- Claim this Profile
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Dutch Native or bilingual proficiency
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French Native or bilingual proficiency
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English Full professional proficiency
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Spanish Professional working proficiency
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Italian Limited working proficiency
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German Elementary proficiency
Topline Score
Bio
Polina van Lierop
Daphne is my direct colleague within the Customer Experience Team. I have had the pleasure to work with her for the past year on several projects related to gathering customer feedback and improving customer satisfaction. Daphne is very kind, friendly and attentive. Always tactful, she finds the appropriate communication style for every individual. She is at all times open to feedback and ready to learn new things. Daphne has the most incredible talent for languages and communicates in each of them so freely and gracefully, you often wonder which one should be considered her mother tongue, and the truth is: they all are. Daphne is someone who treats age, cultural, language and communication style differences with great respect and interest, which would make her invaluable to a diverse, international organization. Someone you can have a good laugh with, someone you can count on, and someone who you would be blessed to have as a colleague.
Sabina Hamzabegović
It’s rare that you come across standout talent like Daphne. I had the pleasure of working with Daphne for one year at Exact Software. Even though we were not working in the same team I had the opportunity to get to know Daphne on a professional level. I was always amazed by her engagement with customers. Her way of dealing with difficult situations and unhappy customers is one we can all learn from. She always managed to turn a bad experience into a good one. Besides her customer services skills Daphne masters an amazing range of languages. It is a pleasure to have Daphne as a colleague.
Polina van Lierop
Daphne is my direct colleague within the Customer Experience Team. I have had the pleasure to work with her for the past year on several projects related to gathering customer feedback and improving customer satisfaction. Daphne is very kind, friendly and attentive. Always tactful, she finds the appropriate communication style for every individual. She is at all times open to feedback and ready to learn new things. Daphne has the most incredible talent for languages and communicates in each of them so freely and gracefully, you often wonder which one should be considered her mother tongue, and the truth is: they all are. Daphne is someone who treats age, cultural, language and communication style differences with great respect and interest, which would make her invaluable to a diverse, international organization. Someone you can have a good laugh with, someone you can count on, and someone who you would be blessed to have as a colleague.
Sabina Hamzabegović
It’s rare that you come across standout talent like Daphne. I had the pleasure of working with Daphne for one year at Exact Software. Even though we were not working in the same team I had the opportunity to get to know Daphne on a professional level. I was always amazed by her engagement with customers. Her way of dealing with difficult situations and unhappy customers is one we can all learn from. She always managed to turn a bad experience into a good one. Besides her customer services skills Daphne masters an amazing range of languages. It is a pleasure to have Daphne as a colleague.
Polina van Lierop
Daphne is my direct colleague within the Customer Experience Team. I have had the pleasure to work with her for the past year on several projects related to gathering customer feedback and improving customer satisfaction. Daphne is very kind, friendly and attentive. Always tactful, she finds the appropriate communication style for every individual. She is at all times open to feedback and ready to learn new things. Daphne has the most incredible talent for languages and communicates in each of them so freely and gracefully, you often wonder which one should be considered her mother tongue, and the truth is: they all are. Daphne is someone who treats age, cultural, language and communication style differences with great respect and interest, which would make her invaluable to a diverse, international organization. Someone you can have a good laugh with, someone you can count on, and someone who you would be blessed to have as a colleague.
Sabina Hamzabegović
It’s rare that you come across standout talent like Daphne. I had the pleasure of working with Daphne for one year at Exact Software. Even though we were not working in the same team I had the opportunity to get to know Daphne on a professional level. I was always amazed by her engagement with customers. Her way of dealing with difficult situations and unhappy customers is one we can all learn from. She always managed to turn a bad experience into a good one. Besides her customer services skills Daphne masters an amazing range of languages. It is a pleasure to have Daphne as a colleague.
Polina van Lierop
Daphne is my direct colleague within the Customer Experience Team. I have had the pleasure to work with her for the past year on several projects related to gathering customer feedback and improving customer satisfaction. Daphne is very kind, friendly and attentive. Always tactful, she finds the appropriate communication style for every individual. She is at all times open to feedback and ready to learn new things. Daphne has the most incredible talent for languages and communicates in each of them so freely and gracefully, you often wonder which one should be considered her mother tongue, and the truth is: they all are. Daphne is someone who treats age, cultural, language and communication style differences with great respect and interest, which would make her invaluable to a diverse, international organization. Someone you can have a good laugh with, someone you can count on, and someone who you would be blessed to have as a colleague.
Sabina Hamzabegović
It’s rare that you come across standout talent like Daphne. I had the pleasure of working with Daphne for one year at Exact Software. Even though we were not working in the same team I had the opportunity to get to know Daphne on a professional level. I was always amazed by her engagement with customers. Her way of dealing with difficult situations and unhappy customers is one we can all learn from. She always managed to turn a bad experience into a good one. Besides her customer services skills Daphne masters an amazing range of languages. It is a pleasure to have Daphne as a colleague.
Credentials
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Foundational training
FotoacademieNov, 2021- Nov, 2024
Experience
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Amsterdamse Hogeschool voor de Kunsten
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Netherlands
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Higher Education
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200 - 300 Employee
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Internationalization and Internships Coordinator, Reinwardt Academy
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Aug 2021 - Present
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The Hague Academy of International Law - Académie de droit international de La Haye
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Netherlands
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Higher Education
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1 - 100 Employee
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Registration and General Affairs Officer
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2017 - 2021
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Exact
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Netherlands
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Software Development
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700 & Above Employee
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International Customer Success Specialist
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2016 - 2017
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Speakers Academy®
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Netherlands
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Business Consulting and Services
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1 - 100 Employee
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International Sales Consultant
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2015 - 2016
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A.S. Watson Benelux
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Netherlands
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Retail
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200 - 300 Employee
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Translator and online copywriter French
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2014 - 2015
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Independent
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United Kingdom, Spain and France
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Independent sculptor (work on commission)
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2009 - 2014
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ABB
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Switzerland
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Automation Machinery Manufacturing
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700 & Above Employee
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Business Development Assistant
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2000 - 2005
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Radio Nederland Wereldomroep, Africa Department
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Hilversum, Netherlands
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International Radio Journalist
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1992 - 1995
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Nederlands Letterenfonds
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Netherlands
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Non-profit Organizations
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1 - 100 Employee
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Project Event Coordinator
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1993 - 1994
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Subtitling International
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Amsterdam
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Subtitler
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1992 - 1993
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IKON
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Netherlands
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Media Production
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100 - 200 Employee
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Assitant TV programme maker / TV production
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1991 - 1992
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Education
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City & Guilds of London Art School
Post graduate diploma, Architectural Stone Carving -
Wackers Academie
N/A, Fine and Studio Arts -
Université Paul Valéry (Montpellier III)
Master's degree (cum laude), Medieval Art History -
Infocom - Université Lille 3
Licence, Art History, Criticism and Conservation -
Gerrit Rietveld Academie, Amsterdam
Foundational year, Fine/Studio Arts, General -
University of Amsterdam
Propedeuse, Spanish Language and Literature -
Istituto per l'Arte ed il Restauro, Firenze
Italian state diploma, Graphic Design -
CNED
Baccalaureat B, (majoring in maths and economy) -
Lycée Janson-de-Sailly
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Lycée Français de Madrid