Daphne Kothe
Consultant at Galen Healthcare Solutions- Claim this Profile
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Bio
Sue Gambino
I have worked with Daphne for over 5 years in a few different roles and with each she continued to impress me. She was the IT Manager at the orthopedic practice we both worked at and oversaw multiple locations and managed all the equipment and also was an analyst of the Allscripts team. Following that we were both analysts at large hospital multi specialty outpatient clinics. She was an invaluable resource as we brought practices live on the EHR and the building process to ensure a smooth transition from the paper process to an electronic one. Most recently we had a large practice that converted from Allscripts to Epic that we had the pleasure to work with during this process which entailed all levels of support including Allscripts, IDX and Phreesia for providers and staff. This included 24/7 on call support. Daphne's calm manner under pressure and excellent approach to a project are qualities that are desired on any team. She can lead as well as be part of a team with ease. She is always willing to go the extra mile for the client and her team.
Rebecca Matias
I had the pleasure of working with Daphne for 3 Years. In addition to performing her management duties in the IT Department she also expanded herself to be a lead analyst/build resource. She assisted in all phases of the Allscripts project including testing interfaces, HL7 -ConnectR, cross functional team building between departments, workflow analysis as well as training of the end users. She demonstrated her unique leadership qualities everyday under high pressure and nearly impossible deadlines. Her dedication and loyalty are beyond compare. Her ability to handle herself in such a calm manner under pressure really assisted with the tone and atmosphere within the organization. I think that natural quality really helped more people on a daily basis than she even realizes. Any company that has the good fortune to bring Daphne to their team will certainly benefit from the decision.
Sue Gambino
I have worked with Daphne for over 5 years in a few different roles and with each she continued to impress me. She was the IT Manager at the orthopedic practice we both worked at and oversaw multiple locations and managed all the equipment and also was an analyst of the Allscripts team. Following that we were both analysts at large hospital multi specialty outpatient clinics. She was an invaluable resource as we brought practices live on the EHR and the building process to ensure a smooth transition from the paper process to an electronic one. Most recently we had a large practice that converted from Allscripts to Epic that we had the pleasure to work with during this process which entailed all levels of support including Allscripts, IDX and Phreesia for providers and staff. This included 24/7 on call support. Daphne's calm manner under pressure and excellent approach to a project are qualities that are desired on any team. She can lead as well as be part of a team with ease. She is always willing to go the extra mile for the client and her team.
Rebecca Matias
I had the pleasure of working with Daphne for 3 Years. In addition to performing her management duties in the IT Department she also expanded herself to be a lead analyst/build resource. She assisted in all phases of the Allscripts project including testing interfaces, HL7 -ConnectR, cross functional team building between departments, workflow analysis as well as training of the end users. She demonstrated her unique leadership qualities everyday under high pressure and nearly impossible deadlines. Her dedication and loyalty are beyond compare. Her ability to handle herself in such a calm manner under pressure really assisted with the tone and atmosphere within the organization. I think that natural quality really helped more people on a daily basis than she even realizes. Any company that has the good fortune to bring Daphne to their team will certainly benefit from the decision.
Sue Gambino
I have worked with Daphne for over 5 years in a few different roles and with each she continued to impress me. She was the IT Manager at the orthopedic practice we both worked at and oversaw multiple locations and managed all the equipment and also was an analyst of the Allscripts team. Following that we were both analysts at large hospital multi specialty outpatient clinics. She was an invaluable resource as we brought practices live on the EHR and the building process to ensure a smooth transition from the paper process to an electronic one. Most recently we had a large practice that converted from Allscripts to Epic that we had the pleasure to work with during this process which entailed all levels of support including Allscripts, IDX and Phreesia for providers and staff. This included 24/7 on call support. Daphne's calm manner under pressure and excellent approach to a project are qualities that are desired on any team. She can lead as well as be part of a team with ease. She is always willing to go the extra mile for the client and her team.
Rebecca Matias
I had the pleasure of working with Daphne for 3 Years. In addition to performing her management duties in the IT Department she also expanded herself to be a lead analyst/build resource. She assisted in all phases of the Allscripts project including testing interfaces, HL7 -ConnectR, cross functional team building between departments, workflow analysis as well as training of the end users. She demonstrated her unique leadership qualities everyday under high pressure and nearly impossible deadlines. Her dedication and loyalty are beyond compare. Her ability to handle herself in such a calm manner under pressure really assisted with the tone and atmosphere within the organization. I think that natural quality really helped more people on a daily basis than she even realizes. Any company that has the good fortune to bring Daphne to their team will certainly benefit from the decision.
Sue Gambino
I have worked with Daphne for over 5 years in a few different roles and with each she continued to impress me. She was the IT Manager at the orthopedic practice we both worked at and oversaw multiple locations and managed all the equipment and also was an analyst of the Allscripts team. Following that we were both analysts at large hospital multi specialty outpatient clinics. She was an invaluable resource as we brought practices live on the EHR and the building process to ensure a smooth transition from the paper process to an electronic one. Most recently we had a large practice that converted from Allscripts to Epic that we had the pleasure to work with during this process which entailed all levels of support including Allscripts, IDX and Phreesia for providers and staff. This included 24/7 on call support. Daphne's calm manner under pressure and excellent approach to a project are qualities that are desired on any team. She can lead as well as be part of a team with ease. She is always willing to go the extra mile for the client and her team.
Rebecca Matias
I had the pleasure of working with Daphne for 3 Years. In addition to performing her management duties in the IT Department she also expanded herself to be a lead analyst/build resource. She assisted in all phases of the Allscripts project including testing interfaces, HL7 -ConnectR, cross functional team building between departments, workflow analysis as well as training of the end users. She demonstrated her unique leadership qualities everyday under high pressure and nearly impossible deadlines. Her dedication and loyalty are beyond compare. Her ability to handle herself in such a calm manner under pressure really assisted with the tone and atmosphere within the organization. I think that natural quality really helped more people on a daily basis than she even realizes. Any company that has the good fortune to bring Daphne to their team will certainly benefit from the decision.
Experience
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Galen Healthcare Solutions, an RLDatix company
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United States
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Hospitals and Health Care
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100 - 200 Employee
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Consultant
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Jun 2016 - Present
PROJECTS Collabria Hospice/Providence • Acting Senior IT Program Manager for hospice center during transition to Providence/St Joes Health. • Coordinate and communicate initiatives for both Collabria Care and Providence. • Analyze, targeted and directed opportunities for efficient process and system enviornment. St. Joseph Heritage Healthsystem • Allscripts Touchworks Optimization team member. • Provide organization with build and deployment strategy as part of the optimization team. St. Luke’s Health Network • Allscripts, IDX call center legacy support. • On-site staff support for ambulatory clinics. Show less
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Ellis Medicine
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United States
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Hospitals and Health Care
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700 & Above Employee
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Senior Application Analyst
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Jul 2015 - Jun 2016
Responsible for maintenance, support and implementation of Clinical Applications. Lead department application projects as directed by manager. Interacted with administration, managers, hospital staff and physicians as needed. Assisted in the deployment of applications to Ellis Hospital practices. Successful deployment of Allscripts EHR application to Breast Surgery and Infectious Disease EMG practices. • Facilitate work flow analysis and software design solutions throughout the implementation process to enable the customer/end users to achieve their goals. Show less
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Catholic Charities of Orange County
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United States
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Non-profit Organizations
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1 - 100 Employee
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IT Specialist
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Apr 2014 - Jul 2015
Assist and provide backup support to Director of Information Systems. Hardware and software installations and troubleshooting. Maintain active directory. Work with software vendors to resolve issues. Month end reconciliation of various reports. Provide help desk support and training of staff. Assist and provide backup support to Director of Information Systems. Hardware and software installations and troubleshooting. Maintain active directory. Work with software vendors to resolve issues. Month end reconciliation of various reports. Provide help desk support and training of staff.
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Information Technology Manager
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Oct 2005 - Feb 2014
Manager of Computer Operations, technical support, systems analysis, telecommunications, IT training and computer technology. Assisted in the installation and support of office network infrastructure and company y telephony system.Provided technical and software support of all office systems for a staff of 200+. Work closely with Director of IT to ensure all projects are completed in efficient and timely fashion. Managed procurement and support of IT hardware and additional office equipment including but not limited to printers, scanners¸ etc. • Project lead for Allscripts 11.4 upgrade • Part of core team which developed, installed, and trained staff on current electronic health record and scan software. • Assisted in the installation and maintenance of current practice management system. • Development and maintenance of financial and marketing reports utilized by management staff. • Assisted in installation of hardware and company telephony in three new offices. • Assisted Director of IT with upgrade and maintenance of network infrastructure. Show less
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CareMount Medical
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United States
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Medical Practices
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700 & Above Employee
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IT Support/Help Desk
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Jun 2004 - Oct 2005
Provide technical and telephony support to staff in two large locations . Escalated issues as needed and maintained communication with technical and software team to help resolve issues. Worked closely with Computer Operations manager to complete IT projects in a timely fashion. Provide technical and telephony support to staff in two large locations . Escalated issues as needed and maintained communication with technical and software team to help resolve issues. Worked closely with Computer Operations manager to complete IT projects in a timely fashion.
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Computer Operations, Manager
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Dec 1993 - Jun 2003
Responsible for all computer operations. Worked with practice manager and supervisors to assess departments needs and maximize utilization of office software and hardware improving workflows. Coordinated upgrade and installation of IT infrastructure with vendors as needed. Provided primary support of varied software applications and hardware to staff. Developed and maintained financial and marketing reports for administrative personnel. Responsible for all computer operations. Worked with practice manager and supervisors to assess departments needs and maximize utilization of office software and hardware improving workflows. Coordinated upgrade and installation of IT infrastructure with vendors as needed. Provided primary support of varied software applications and hardware to staff. Developed and maintained financial and marketing reports for administrative personnel.
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Education
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1982 - 1985
University of Central Florida
Associate of Science (AS), Computer Science
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