Daphne Johnson

Chief of Staff | Project Manager at CommSafe AI
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Location
San Diego, California, United States, US
Languages
  • English -

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Credentials

  • Agile Project Management with Jira Cloud: 1 Projects, Boards, and Issues
    LinkedIn
    Aug, 2023
    - Sep, 2024
  • Start a Business Online
    LinkedIn
    May, 2021
    - Sep, 2024
  • Certified Associate in Project Management (CAPM)
    Project Management Institute
    Jul, 2023
    - Sep, 2024
  • Certified ScrumMaster (CSM)
    Scrum Alliance
    Jul, 2023
    - Sep, 2024
  • Content Marketing
    HubSpot Academy
    Sep, 2021
    - Sep, 2024
  • Social Media Marketing Certification Course
    HubSpot Academy
    Sep, 2021
    - Sep, 2024

Experience

    • United States
    • Software Development
    • 1 - 100 Employee
    • Chief of Staff | Project Manager
      • Sep 2023 - Present

      - Managed project to implement a document repository system across an organization of a team of 10+ employees and created a document repository best practice guide, resulting in a 20% time savings in document search time allowing more time to focus on revenue-generating initiatives- Produce meeting notes and summaries in Notion tracking conversations, action items, and due dates for over 40+ client, partner, and employee engagements per month, supporting follow-through of 100% of items- Present weekly status updates to executive leadership utilizing project tracking tools, ensuring projects are on track and deadlines are metCoordinate schedules, travel, and logistics for executives across global time zones and managed competing prioritiesPrepare detailed agendas and documents outlining status, risks, dependencies, and next steps enabling leadership to make timely data-driven decisions for 80% of key initiativesProvided leadership to 3 departments into a high-performing project team by facilitating regular check-ins and tracking deliverable quality and timeliness- Onboard new team members and improve their productivity - committed to coaching teammates and enabling their success Show less

    • Sr. Executive Assistant to Chief Executive Officer
      • Apr 2023 - Present

    • Executive Assistant to Chief Executive Officer
      • Nov 2022 - Apr 2023

    • United States
    • Graphic Design
    • 1 - 100 Employee
    • Executive Assistant | Project Coordinator
      • Apr 2022 - Present

      Alchemy + Aim is a website development agency, working with entrepreneurs and creative purpose-driven businesses. As an Executive Assistant I support the CEO, assist with business functions, oversee company culture, and support project management. - Oversee CEO email inbox by replying, delegating, and organizing emails appropriately - Schedule meetings, create agendas, track action items, and send meeting follow up communication - Create Organizational Processes: systemize file organization, email management, team/client feedback, etc. - Conduct 1-2 research projects per week and present findings to CEO - Head Company Culture Initiatives and Events to establish strong and healthy relationships among the team - Project Management Coordination: sending reminders, scheduling check-ins, initiating feedback from Clients, tracking project progress, etc. - Contributing to Account Management and Client Care through managing ticket requests and responding to initial communication from Clients, Prospects, and Partners - Manage Social Media accounts by creating/writing content and posting 2x/ week Show less

    • Canada
    • Financial Services
    • 1 - 100 Employee
    • Manager, Office of the CEO
      • Dec 2021 - Feb 2022

      - Oversee special projects assigned by CEO to completion- Manage PR and Personal Branding in regards to CEO - Organize pod cast, book interviews, and media exposure - Providing administrative assistance, such as writing and editing e-mails, drafting memos, and preparing communications on the executive’s behalf- Maintaining comprehensive and accurate records - Performing minor accounting duties - Organizing meetings, including scheduling, sending reminders, and organizing catering when necessary- Answering phone calls in a polite and professional manner- Welcoming visitors and identifying the purpose of their visit before directing them to the appropriate department- Managing the executive’s calendar, including making appointments and prioritizing the most sensitive matters- Research and book travel for Executives (flights, hotels, transportation, ect.)- Plan. organize, and implement company events and workshops- Manage financials and expenses of CEO and Executives Show less

    • Executive Assistant
      • Nov 2021 - Dec 2021

      - Providing administrative assistance, such as writing and editing e-mails, drafting memos, and preparing communications on the executive’s behalf- Maintaining comprehensive and accurate records - Performing minor accounting duties - Organizing meetings, including scheduling, sending reminders, and organizing catering when necessary- Answering phone calls in a polite and professional manner- Welcoming visitors and identifying the purpose of their visit before directing them to the appropriate department- Managing the executive’s calendar, including making appointments and prioritizing the most sensitive matters- Research and book travel for Executives (flights, hotels, transportation, ect.)- Plan. organize, and implement company events and workshops- Manage financials and expenses of CEO and Executives Show less

    • United States
    • Financial Services
    • 1 - 100 Employee
    • Marketing Director (Freelance)
      • Sep 2021 - Nov 2021

      As a Marketing Director I launched all Zion Financial Management's marketing efforts from scratch. I self-learned all the skills I needed and practiced a scope a whole marketing team would usually be hired for. - Create customer personas and create marketing plan with SMART goals - Build and Design a professional website through Wix.com - Write website copy and manage website blog - Monitor site traffic, utilize key word research to improve SEO - Brainstorm, research, and analyze topics for business, brand development, and blog posts - Developed and managed content calendar for Facebook and Instagram - Track analytics and measure KPI's - Design company branding and logo - Created and managed company Google, Linkedin, and Facebook business pages Show less

    • South Africa
    • Software Development
    • International Campus Student Developer
      • May 2020 - Aug 2021

      I independently fundraised $60,000 in 3 months to support life and ministry costs overseas. In the fundraising process I networked and shared my vision for the work I would do. I planned outreaches to my community, collected referrals, presented my mission and values, facilitated partner relationships, and tracked my funds. While overseas, my tasks/roles in this job are as follows: - Collaborate with team to develop strategic plans and achieve shared goals - Engage in cross cultural and communication skills training and acquire foreign language - Oversee Digital Strategies and Social Media to reach and engage a specific audience - Pioneer outreach strategies to reach the local college community - Create and send monthly Newsletter in order to keep my partners updated - Design and produce Facebook Ads in Facebook Ad Manager and increased Ad response by 64% Show less

    • United States
    • Government Administration
    • 1 - 100 Employee
    • Recreation Therapist
      • Dec 2017 - Dec 2019

      As a Recreational Therapist I utilized various types of recreational activities to provide therapy and rehabilitation to inmate patients. I worked with a diverse population of of mental illnesses and disabilities. Due to working within an unpredictable population I gained and perfected skills in crisis intervention, problem-solving, deescalating, managing, and decision making. This job also consisted of the tasks that follow: - Plan and implement programming and activities for group therapy with Inmate Patients - Chart and document Inmate Patient information and participation - Collaborate with Mental Health team to achieve the treatment goals of Inmate Patients - Apply consistent behavioral management techniques to manage inmate patient's behavior - Act as a liaison for third party Non-profits to ensure supervision and safety within the facility - Verbally report on Inmate Patient behavior to coworkers and supervisors Show less

    • United States
    • Software Development
    • 1 - 100 Employee
    • Recreation Therapy Intern
      • Jan 2017 - May 2017

      • Assess, plan, implement, and evaluate treatment plans with patients (visually impaired) • Document patient assessments, follow-ups, programs, treatments, discharge summaries • Facilitate 1:1 and group treatment supervised by Certified Therapeutic Recreation Specialist • Report and collaborate in Interdisciplinary team meetings and staff conferences • Develop new recreation therapy program (dance intervention) and create program protocols 640 hours completed Document attached includes protocol binder I created during internship as well as the new program. Show less

    • United States
    • Civic and Social Organizations
    • 1 - 100 Employee
    • Adaptive Swim Instructor/ Aqua Fitness Instructor
      • Dec 2015 - Dec 2016

      - Work with persons who have disabilities that range from age 3-25 - Instruct client in water safety and swimming skills - Create goals and objectives for client - Communicate with parents, the needs of their child - Work with persons who have disabilities that range from age 3-25 - Instruct client in water safety and swimming skills - Create goals and objectives for client - Communicate with parents, the needs of their child

    • United States
    • Museums, Historical Sites, and Zoos
    • 1 - 100 Employee
    • Event Specialist/ Program Specialist
      • Jul 2013 - Jul 2016

      As an Event Specialist: • Set up and operate various events while overseeing exhibits • Interact with guests while accommodating to their needs • Communicate programs and Museum information to guests As a Program Specialist: • Facilitated different art projects and programs • Regulate museum area by politely enforcing rules As an Event Specialist: • Set up and operate various events while overseeing exhibits • Interact with guests while accommodating to their needs • Communicate programs and Museum information to guests As a Program Specialist: • Facilitated different art projects and programs • Regulate museum area by politely enforcing rules

    • United States
    • Medical Practices
    • 1 - 100 Employee
    • Recreation Therapy Practicum Student
      • Feb 2015 - May 2016

      • 257 hours under a certified RT • Assist in cycling, Equestrian, and kayaking programs for recovering veterans to provide therapy • Assist in RT Assessment, Planning, Implementation, and Evaluation of patients • Shadow Recreational Therapists to gain experience in different units with different populations • 257 hours under a certified RT • Assist in cycling, Equestrian, and kayaking programs for recovering veterans to provide therapy • Assist in RT Assessment, Planning, Implementation, and Evaluation of patients • Shadow Recreational Therapists to gain experience in different units with different populations

    • Peer Advisor/ Peer Tutor
      • Aug 2014 - May 2016

      • Hold weekly meetings for students in the academic probation follow-up program • Advise students in how to be successful in classes and help them reach academic goals • Regulate front desk by making appointments, answer/transfer phone calls, record data, file papers, and oversee the Student Success Center. • Tutor students in Human Anatomy and Physiology • Hold weekly meetings for students in the academic probation follow-up program • Advise students in how to be successful in classes and help them reach academic goals • Regulate front desk by making appointments, answer/transfer phone calls, record data, file papers, and oversee the Student Success Center. • Tutor students in Human Anatomy and Physiology

    • Teachers Assistant
      • Feb 2014 - Aug 2014

      • Assisted head teacher in Circle time, outside play, and projects • Facilitated art, science, math, and movement activities • Oversee children and help them follow rules • Assisted head teacher in Circle time, outside play, and projects • Facilitated art, science, math, and movement activities • Oversee children and help them follow rules

Education

  • San Jose State University
    Bachelor of Applied Science (B.A.Sc.), Therapeutic Recreation/Recreational Therapy
    2012 - 2017

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