Experience

Europe Emirates Group

• United Arab Emirates
• Business Consulting and Services
• 1 - 100 Employee

• Renewals Lead

  • Jun 2023 - Present



Frank Porter

• United Arab Emirates
• Leisure, Travel & Tourism
• 1 - 100 Employee

• Communications Manager

  • Apr 2022 - Jun 2023

  Handled: Online Sales Team, Admin Team, and Contact Centre Team Handled: Online Sales Team, Admin Team, and Contact Centre Team



Zension Technologies Inc.

• United Arab Emirates
• Internet Publishing
• 1 - 100 Employee

• Sales Manager and Customer Care Manager

  • Nov 2020 - Feb 2022

  Handled: Dubai and Saudi Team Support and Contact Centre. Handled: Dubai and Saudi Team Support and Contact Centre.



Sharjah Media City (Shams)

• United Arab Emirates
• Government Administration
• 100 - 200 Employee

• Customer Experience Development

  • Oct 2019 - Feb 2020

• Head Of Compliance

  • Dec 2017 - Oct 2019

  Handled: Compliance Team and Contact Centre Liaison



Omega Healthcare Management Services

• United States
• Hospitals and Health Care
• 700 & Above Employee

• Team Manager

  • Feb 2017 - Nov 2017

  Team Manager for three medical accounts for Omega Pittsburgh and Lancaster. Team Manager for three medical accounts for Omega Pittsburgh and Lancaster.



Xerox

• United States
• Business Consulting and Services
• 700 & Above Employee

• Sales Team Manager for Verizon and HBO

  • Jan 2016 - Jan 2017



TeleTech Philippines

• United States
• Outsourcing and Offshoring Consulting
• 700 & Above Employee

• Account Enquiries Team Manager for TELSTRA

  • Mar 2013 - Jan 2016



Stream Global Services

• United States
• Outsourcing/Offshoring
• 700 & Above Employee

• Techincal representative for AT&T

  • Dec 2011 - Jan 2013