Daphne Rong

Operations Coordinator at OC Construction Management
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Contact Information
us****@****om
(386) 825-5501
Location
US

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Credentials

  • Project Manager: Financial Management
    Procore Technologies
    Nov, 2021
    - Nov, 2024
  • Procore Certified: Student
    Procore Technologies
    Aug, 2021
    - Nov, 2024
  • WELL AP
    International WELL Building Institute (IWBI)
    Oct, 2022
    - Nov, 2024

Experience

    • United States
    • Construction
    • 1 - 100 Employee
    • Operations Coordinator
      • Aug 2021 - Present

    • United States
    • Accounting
    • 700 & Above Employee
    • Administrative Assistant, SPAC Group
      • Apr 2021 - Aug 2021

      • Track the production of over 850 SPACs from preproduction to IPO stages to generate weekly reports on production status updates and staff assignment changes in a fast-paced environment • Coordinate the assignment of engagement partners, managers, and engagement quality reviewers (EQR) to meet expected filing deadlines with the SEC • Document and organize folders of official client acceptances, onboarding forms, independence checks, conflict checks, and background reports to ensure clients fulfill procedural requirements during their engagement with Marcum

    • United States
    • Wellness and Fitness Services
    • 1 - 100 Employee
    • Marketing and Operations Intern
      • Oct 2020 - Mar 2021

      • Maintained and managed relationships with corporate clients via facilitating the issuance or renewal of key fobs among 450 active members and audit report submissions for over 750 reservations per month • Reduced reservation cancellations through active outreach to members, ensuring that they complied with COVID regulations when reserving the use of gym facilities at partner residential communities through the Mindbody platform • Increased business revenue by contacting members to update their billing information for over 70 card declines per month • Promoted BellaVita’s business expansion objectives to Miami by generating prospective business partnerships with BellaVita’s Residential Wellness Program and facilitating the recruitment process of instructors • Lead social media initiatives such as managing Instagram stories and posts, designing Instagram highlight cover photos, and creating new blog content to increase public engagement • Resolved client concerns through phone calls and emails in a timely manner to improve customer service

    • United States
    • Retail
    • 1 - 100 Employee
    • Store Associate
      • Jan 2020 - May 2020

      •Completed store audits of negative inventory counts and filled out inventory damage reports •Operated the cash registers and ensured complete customer satisfaction •Restocked shelves •Completed store audits of negative inventory counts and filled out inventory damage reports •Operated the cash registers and ensured complete customer satisfaction •Restocked shelves

    • United States
    • Government Administration
    • 500 - 600 Employee
    • College Aide
      • Jun 2019 - Aug 2019

      •Resolved incident reports on the Client Assistance Re-housing Enterprise System (CARES) database •Maintained and updated a calendar of scheduled shelter inspections •Compiled information on homeless shelters into Excel spreadsheets, and consolidated necessary contact information onto Microsoft Outlook •Scheduled six interviews for a shelter director position opening •Resolved incident reports on the Client Assistance Re-housing Enterprise System (CARES) database •Maintained and updated a calendar of scheduled shelter inspections •Compiled information on homeless shelters into Excel spreadsheets, and consolidated necessary contact information onto Microsoft Outlook •Scheduled six interviews for a shelter director position opening

    • United States
    • Hospitals and Health Care
    • 700 & Above Employee
    • College Aide
      • Jun 2018 - Aug 2018

      Bureau of Veterinary and Pest Control Services •Developed and conducted trash can surveys to study the efficiency of different trash can models in reducing litter and rat accessibility •Summarized trash can survey findings in a final report submitted to various city agencies •Utilized various databases to create new and update existing Excel spreadsheets on parks and gardens, and rat reservoirs Bureau of Veterinary and Pest Control Services •Developed and conducted trash can surveys to study the efficiency of different trash can models in reducing litter and rat accessibility •Summarized trash can survey findings in a final report submitted to various city agencies •Utilized various databases to create new and update existing Excel spreadsheets on parks and gardens, and rat reservoirs

    • Non-profit Organizations
    • 1 - 100 Employee
    • Summer Intern
      • Jul 2017 - Aug 2017

      •Conducted quantitative and qualitative business surveys for data analyses of the Chinatown community •Distributed marketing collateral to local businesses to promote CPLDC’s advertising initiatives through cross-cultural conversations •Provided tourists and locals with Chinatown, NYC, and subway maps, directions to tourist hotspots, and restaurant recommendations at the Chinatown kiosk •Conducted quantitative and qualitative business surveys for data analyses of the Chinatown community •Distributed marketing collateral to local businesses to promote CPLDC’s advertising initiatives through cross-cultural conversations •Provided tourists and locals with Chinatown, NYC, and subway maps, directions to tourist hotspots, and restaurant recommendations at the Chinatown kiosk

    • United States
    • Non-profit Organizations
    • 200 - 300 Employee
    • Horticulture Intern
      • Jul 2016 - Aug 2016

      •Worked with a mentor in park maintenance in the Children’s Glade at the Great Hill through weeding, removing litter, and irrigating plant beds •Learned to operate a string trimmer, lawn mower, and sprinklers •Provided park visitors with directions on navigating the park •Worked with a mentor in park maintenance in the Children’s Glade at the Great Hill through weeding, removing litter, and irrigating plant beds •Learned to operate a string trimmer, lawn mower, and sprinklers •Provided park visitors with directions on navigating the park

    • United States
    • Government Administration
    • 700 & Above Employee
    • TreesCount! 2015
      • Aug 2015 - Aug 2015

    • United States
    • Environmental Services
    • 400 - 500 Employee
    • Conservation Leadership Corps
      • Jan 2015 - Jun 2015

      • Participated in educational and recreational activities focused on environmental issues • Volunteered at monthly ConSERVE NYC events, which engaged volunteers across the five boroughs in improving parks and green spaces • Participated in educational and recreational activities focused on environmental issues • Volunteered at monthly ConSERVE NYC events, which engaged volunteers across the five boroughs in improving parks and green spaces

Education

  • Cornell University
    Bachelor's degree, Environmental and Sustainability Sciences
    2016 - 2020
  • The Hong Kong University of Science and Technology
    2018 - 2019
  • Stuyvesant High School
    2012 - 2016

Community

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