Daphne Rong
Operations Coordinator at OC Construction Management- Claim this Profile
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Topline Score
Bio
Credentials
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Project Manager: Financial Management
Procore TechnologiesNov, 2021- Nov, 2024 -
Procore Certified: Student
Procore TechnologiesAug, 2021- Nov, 2024 -
WELL AP
International WELL Building Institute (IWBI)Oct, 2022- Nov, 2024
Experience
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OC Construction Management
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United States
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Construction
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1 - 100 Employee
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Operations Coordinator
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Aug 2021 - Present
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Marcum LLP
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United States
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Accounting
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700 & Above Employee
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Administrative Assistant, SPAC Group
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Apr 2021 - Aug 2021
• Track the production of over 850 SPACs from preproduction to IPO stages to generate weekly reports on production status updates and staff assignment changes in a fast-paced environment • Coordinate the assignment of engagement partners, managers, and engagement quality reviewers (EQR) to meet expected filing deadlines with the SEC • Document and organize folders of official client acceptances, onboarding forms, independence checks, conflict checks, and background reports to ensure clients fulfill procedural requirements during their engagement with Marcum
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BellaVita: Fitness & Wellness
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United States
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Wellness and Fitness Services
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1 - 100 Employee
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Marketing and Operations Intern
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Oct 2020 - Mar 2021
• Maintained and managed relationships with corporate clients via facilitating the issuance or renewal of key fobs among 450 active members and audit report submissions for over 750 reservations per month • Reduced reservation cancellations through active outreach to members, ensuring that they complied with COVID regulations when reserving the use of gym facilities at partner residential communities through the Mindbody platform • Increased business revenue by contacting members to update their billing information for over 70 card declines per month • Promoted BellaVita’s business expansion objectives to Miami by generating prospective business partnerships with BellaVita’s Residential Wellness Program and facilitating the recruitment process of instructors • Lead social media initiatives such as managing Instagram stories and posts, designing Instagram highlight cover photos, and creating new blog content to increase public engagement • Resolved client concerns through phone calls and emails in a timely manner to improve customer service
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The Cornell Store
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United States
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Retail
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1 - 100 Employee
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Store Associate
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Jan 2020 - May 2020
•Completed store audits of negative inventory counts and filled out inventory damage reports •Operated the cash registers and ensured complete customer satisfaction •Restocked shelves •Completed store audits of negative inventory counts and filled out inventory damage reports •Operated the cash registers and ensured complete customer satisfaction •Restocked shelves
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NYC Department of Homeless Services
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United States
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Government Administration
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500 - 600 Employee
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College Aide
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Jun 2019 - Aug 2019
•Resolved incident reports on the Client Assistance Re-housing Enterprise System (CARES) database •Maintained and updated a calendar of scheduled shelter inspections •Compiled information on homeless shelters into Excel spreadsheets, and consolidated necessary contact information onto Microsoft Outlook •Scheduled six interviews for a shelter director position opening •Resolved incident reports on the Client Assistance Re-housing Enterprise System (CARES) database •Maintained and updated a calendar of scheduled shelter inspections •Compiled information on homeless shelters into Excel spreadsheets, and consolidated necessary contact information onto Microsoft Outlook •Scheduled six interviews for a shelter director position opening
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NYC Department of Health and Mental Hygiene
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United States
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Hospitals and Health Care
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700 & Above Employee
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College Aide
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Jun 2018 - Aug 2018
Bureau of Veterinary and Pest Control Services •Developed and conducted trash can surveys to study the efficiency of different trash can models in reducing litter and rat accessibility •Summarized trash can survey findings in a final report submitted to various city agencies •Utilized various databases to create new and update existing Excel spreadsheets on parks and gardens, and rat reservoirs Bureau of Veterinary and Pest Control Services •Developed and conducted trash can surveys to study the efficiency of different trash can models in reducing litter and rat accessibility •Summarized trash can survey findings in a final report submitted to various city agencies •Utilized various databases to create new and update existing Excel spreadsheets on parks and gardens, and rat reservoirs
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Chinatown Partnership Local Development Corporation
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Non-profit Organizations
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1 - 100 Employee
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Summer Intern
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Jul 2017 - Aug 2017
•Conducted quantitative and qualitative business surveys for data analyses of the Chinatown community •Distributed marketing collateral to local businesses to promote CPLDC’s advertising initiatives through cross-cultural conversations •Provided tourists and locals with Chinatown, NYC, and subway maps, directions to tourist hotspots, and restaurant recommendations at the Chinatown kiosk •Conducted quantitative and qualitative business surveys for data analyses of the Chinatown community •Distributed marketing collateral to local businesses to promote CPLDC’s advertising initiatives through cross-cultural conversations •Provided tourists and locals with Chinatown, NYC, and subway maps, directions to tourist hotspots, and restaurant recommendations at the Chinatown kiosk
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Central Park Conservancy
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United States
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Non-profit Organizations
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200 - 300 Employee
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Horticulture Intern
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Jul 2016 - Aug 2016
•Worked with a mentor in park maintenance in the Children’s Glade at the Great Hill through weeding, removing litter, and irrigating plant beds •Learned to operate a string trimmer, lawn mower, and sprinklers •Provided park visitors with directions on navigating the park •Worked with a mentor in park maintenance in the Children’s Glade at the Great Hill through weeding, removing litter, and irrigating plant beds •Learned to operate a string trimmer, lawn mower, and sprinklers •Provided park visitors with directions on navigating the park
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NYC Department of Parks & Recreation
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United States
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Government Administration
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700 & Above Employee
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TreesCount! 2015
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Aug 2015 - Aug 2015
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Student Conservation Association
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United States
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Environmental Services
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400 - 500 Employee
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Conservation Leadership Corps
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Jan 2015 - Jun 2015
• Participated in educational and recreational activities focused on environmental issues • Volunteered at monthly ConSERVE NYC events, which engaged volunteers across the five boroughs in improving parks and green spaces • Participated in educational and recreational activities focused on environmental issues • Volunteered at monthly ConSERVE NYC events, which engaged volunteers across the five boroughs in improving parks and green spaces
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Education
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Cornell University
Bachelor's degree, Environmental and Sustainability Sciences -
The Hong Kong University of Science and Technology
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Stuyvesant High School