Human Resources Generalist

• Jun 2023 - Present

Senior Human Resources Officer

• Mar 2020 - Jun 2023

- Serve as a point of contact for all HR-related inquiries by monitoring the Faculty’s HR inbox- Assist the HR team with the recruitment process by broadcasting posting, reviewing CVs/shortlisting, and identifying suitable candidates, performing phone screens, and requesting employment offers and contracts.- Organize meetings, interviews and ensuring the distribution of related documentation.- Prepare and maintain employment records related to hiring, termination, leaves, transfers, or promotions, using human resources management system software and forms (payroll)- Understand and explain human resources and the faculty’s policies, procedures, laws, standards, or regulations.- Provide support during Clinical and Deanery reviews and selections by preparing and delivery communications as well as creating and gathering survey results for the committees. - Gather and prepare reports and documents pertaining to interview assessments for leadership position. - Act as a resource person for inquiries related to the use of the employee leaves management systems and help resolve any problems.- Aid the payroll team during peak periods by verifying payroll reports and forms to ensure accuracy and resolve any discrepancies. - Support with developing On-Boarding orientation program materials for managers and employees.- Assist with the preparation, editing, and distribution of HR communications to the employee and as well as the Affiliated Teaching Hospitals. Show less

Administrative Support Clerk

• 2016 - Mar 2020

-Administrative support to the Operations team (update customer information; create databases on SharePoint, create and maintain spreadsheets, inventory for supplies, create and update information binders, organize files, etc.) - Support for social events organization and planning in the Area Control Centre - Help coordinate teleconferences and meetings - Support on current projects: gathering and analyzing data, format and update documents, keep notes. - Create a variety of lesson plans and proofread documents in the National Operations Coordination Centre Show less

Ticket Agent and Counter Agent

• Oct 2011 - Aug 2015

Reservations Agent - Sell tickets, complete ticketing and after ticketing processes (exchanges/voids/refunds) via GDS Gabriel by SITA - Verification of electronic tickets, flight manifests, DSR and closing of flights. - Provide resolutions for customer requests, concerns and/or issues to ensure customer satisfaction. Counter Agent - Assist passengers with check-in, including tagging baggage and issuing boarding passes. - Welcome arriving aircraft, attend boarding gates and assist pre-boarding passengers. - Arrange services required for customers with special needs. - Prepare cargo and passenger manifests to be sent to next stations. Show less

Sales Associate

• 2010 - 2012