Dapheni Teo
Business Manager at momenta Group- Claim this Profile
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English -
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Chinese -
Topline Score
Bio
LinkedIn User
I had the pleasure of working with Dapheni who is really good at account management and handling of clients. She goes above and beyond to help her clients with energy that never fails to amaze me. Dapheni's ability to manage difficult clients is one key reason that we were able to keep clients and continue winning new ones. Dapheni is an ultimate account manager and will be an asset to any company.
Juliana Yeong
Having travelled rather a few times with Dapheni to a few countries, I can definitely attest that she is someone who plans meticulously on each part of the travel process, from the very beginning of searching which flight to book all the way to the travel itinerary and even getting back to our home country... all the while injecting fun into every step. This comes as a highly recommended skill for Dapheni, as I believe that her work experience in the travel industry has definitely given her a huge boost, and will continue to be with her.
LinkedIn User
I had the pleasure of working with Dapheni who is really good at account management and handling of clients. She goes above and beyond to help her clients with energy that never fails to amaze me. Dapheni's ability to manage difficult clients is one key reason that we were able to keep clients and continue winning new ones. Dapheni is an ultimate account manager and will be an asset to any company.
Juliana Yeong
Having travelled rather a few times with Dapheni to a few countries, I can definitely attest that she is someone who plans meticulously on each part of the travel process, from the very beginning of searching which flight to book all the way to the travel itinerary and even getting back to our home country... all the while injecting fun into every step. This comes as a highly recommended skill for Dapheni, as I believe that her work experience in the travel industry has definitely given her a huge boost, and will continue to be with her.
LinkedIn User
I had the pleasure of working with Dapheni who is really good at account management and handling of clients. She goes above and beyond to help her clients with energy that never fails to amaze me. Dapheni's ability to manage difficult clients is one key reason that we were able to keep clients and continue winning new ones. Dapheni is an ultimate account manager and will be an asset to any company.
Juliana Yeong
Having travelled rather a few times with Dapheni to a few countries, I can definitely attest that she is someone who plans meticulously on each part of the travel process, from the very beginning of searching which flight to book all the way to the travel itinerary and even getting back to our home country... all the while injecting fun into every step. This comes as a highly recommended skill for Dapheni, as I believe that her work experience in the travel industry has definitely given her a huge boost, and will continue to be with her.
LinkedIn User
I had the pleasure of working with Dapheni who is really good at account management and handling of clients. She goes above and beyond to help her clients with energy that never fails to amaze me. Dapheni's ability to manage difficult clients is one key reason that we were able to keep clients and continue winning new ones. Dapheni is an ultimate account manager and will be an asset to any company.
Juliana Yeong
Having travelled rather a few times with Dapheni to a few countries, I can definitely attest that she is someone who plans meticulously on each part of the travel process, from the very beginning of searching which flight to book all the way to the travel itinerary and even getting back to our home country... all the while injecting fun into every step. This comes as a highly recommended skill for Dapheni, as I believe that her work experience in the travel industry has definitely given her a huge boost, and will continue to be with her.
Credentials
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ICDL Spreadsheets
ICDL AsiaJul, 2021- Sep, 2024 -
SLII Leadership
Ken Blanchard SingaporeJun, 2021- Sep, 2024 -
SMU Certificate in Data Protection
SMU AcademyMar, 2019- Sep, 2024 -
Business Metrics for Data-Driven Companies
Duke UniversityJan, 2018- Sep, 2024
Experience
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momenta Group
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Singapore
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Professional Training and Coaching
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1 - 100 Employee
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Business Manager
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Jun 2021 - Present
Programme Management, Sales Coordination, Account Management. www.momenta.biz Programme Management, Sales Coordination, Account Management. www.momenta.biz
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Corporate Account Manager, Partner in Singapore
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Nov 2016 - Aug 2020
Worked closely with Orbit World Travel corporate clients in Singapore, suppliers and operation team. Account Management, providing clients services, handle corporate proposals and reports. Key Achievement: Client and revenue retention. Worked closely with Orbit World Travel corporate clients in Singapore, suppliers and operation team. Account Management, providing clients services, handle corporate proposals and reports. Key Achievement: Client and revenue retention.
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Fortune Travel Pte Ltd
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1 - 100 Employee
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Visa Application Department ( Team Lead)
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Jan 2015 - Aug 2020
Overseeing the operation team, handle travel visa request and inquiries.Key Achievement: Teamwork and service delivery both internal and external customers.
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Corporate Sales Manager
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Apr 2010 - Aug 2020
Worked closely with corporate clients, suppliers and operation team. Account Management, Corporate Clients Services, handle corporate proposals and reports. Key Achievement: client and revenue retention.
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Travel Consultant
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Mar 2005 - Mar 2010
Corporate travel arrangement ( Travel advice, quotation, reservation, ticketing, visa arrangement.)
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Manager, Global Sales GSA Singapore
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Jul 2010 - Nov 2011
Worked with travel agencies and corporate companies promoting Wyndham Hotel Group of hotels in Singapore. Assist in ITB Asia roadshow and working alongside with the hotels and contact point for Singapore market. Worked with travel agencies and corporate companies promoting Wyndham Hotel Group of hotels in Singapore. Assist in ITB Asia roadshow and working alongside with the hotels and contact point for Singapore market.
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Travel Consultant
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Mar 2000 - Mar 2005
Corporate travel arrangement (Travel advice, quotation, reservation, ticketing and visa arrangement.) Corporate travel arrangement (Travel advice, quotation, reservation, ticketing and visa arrangement.)
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Education
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2020 - 2021
Republic Polytechnic
Specialist Dipolma, SGUS Programme in Digital Business and User Experience -
2014 - 2014
LCCI
Certificate in Business English -
2009 - 2009
WDA Singapore
Certificate in Service Profession -
2004 - 2007
Southern Cross University
Bachelor, Tourism & Hospitality Management -
Tourism Institue Management of Singapore
IATA-UFTA Foundation Dipolma -
Tourism Institute Management of Singapore
Certificate in Travel Services
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