Experience

The Stable, Part of Accenture Song

• United States
• Marketing Services
• 100 - 200 Employee

• Sr. Account Coordinator

  • Aug 2022 - Present

• Account Coordinator

  • Jan 2019 - Present

  ● Managed operation tasks including item setups, promo submissions, VMM setups, and chargeback disputes for over 30 brands across beauty, electronics, baby and grocery● Performed yearly comp shops of overall baby business online and in store resulting in the format and process to be used internally by baby vendor● Analyzed vendors’ shipping performance and provided recommendations on how to improve resulting in process improvements and increasing worst performing vendors’ scores to be in passing/green levels● Increased overall content health scores of vendors to above 80 by auditing brands’ overall digital presence and utilizing the content health scorecard to provide recommendations on content improvements● Used VIQ/MIQ systems to provide weekly forecast, financial and sales reports to vendors Show less



Target

• Mexico
• Appliances, Electrical, and Electronics Manufacturing
• 1 - 100 Employee

• Sr. Owned Brand Product Specialist

  • Feb 2017 - Jan 2019

  • Work with internal and external teams on packaging development timing for multiple projects and departments to meet in store and online set dates • Manage the first production review process with the cross functional teams, confirming approval to ship or providing next steps to vendors for items not meeting specifications • Track charges associated with packaging art files to ensure proper vendor agreements are established and payment is collected • Improved owned brand online presence by scrubbing and updating online information and images for over 150 Target owned brand items including Market Pantry, Simply Balanced and Archer Farms Show less



Aisle Savvy/Curry Sales

• Associate Account Manager

  • Jun 2016 - Oct 2016

  • Managed development process of new products for Target owned brand items including facility registration, product testing, and finalizing artwork • Provided weekly recaps of shipping and fulfillment performance and suggestions on logistics improvements to vendors • Analyzed weekly sales and forecasts to provide assistance to Planning Analysts • Created information database of all vendor information and current/future items in vendors’ assortment • Managed development process of new products for Target owned brand items including facility registration, product testing, and finalizing artwork • Provided weekly recaps of shipping and fulfillment performance and suggestions on logistics improvements to vendors • Analyzed weekly sales and forecasts to provide assistance to Planning Analysts • Created information database of all vendor information and current/future items in vendors’ assortment

• Enterprise Sr. Item Data Specialist

  • Aug 2015 - Jun 2016

  • Subject Matter Expert (SME) for training over 30 new hires on all aspects of product content management and analyzing pre/post launch validation reports• Analyze item data and product content of over 600 kitchenware SKUs including Pyrex, KitchenAid and Rachael Ray to enhance the daily guest experience on Target.com by updating attributes such as relevant IUOSB (Internal Use Only Shop By), keywords and product content (titles, images, long copy)• Relaunched a new Product Information Management system by training over 50 vendors to successfully setup their SKU product information, pricing, and logistic information• Developed report of item setup status and partnered with digital buyer to prioritize backlogged setups resulting in quickly completing 50 backlogged setups• Identified opportunity for site clean-up for Kitchenware and developed site clean-up project to update attributes such as Product Titles, Guest Facing Brand, variations/relationships (by color/size/both) to optimize search and provide a great guest experience Show less

• Merchandise Specialist

  • Jun 2014 - Aug 2015

  • Partnered with vendor captains to set up items for flex fulfillment functionality resulting in $500K in incremental sales the first week of implementation• Administered input of data into the content management system using information from product information sheets, spec sheets and vendor samples• Partnered with Pinterest bloggers (Joy Cho, Jan Halvarson, and Kate Arends) and internal target teams to build the site experience for promotional campaigns by quickly gathering marketing materials and performing pre-launch scrubs to ensure accurate and on-time launchesCreated site scrub template for vendors to utilize post launch resulting in more accurate data and less frequent item maintenance Show less



Royal Sales, Inc.

• United States

• Administrative Assistant

  • Nov 2013 - May 2014

  • Managed daily administrative tasks such as creating sales orders, invoices and credit memos, as well as providing customer service to clients • Maintained sales accounts by performing closings and creating volume shipped reports at the end of each month • Improved employee log system by creating a new employee log Excel spreadsheet to provide a more efficient and accurate log • Managed daily administrative tasks such as creating sales orders, invoices and credit memos, as well as providing customer service to clients • Maintained sales accounts by performing closings and creating volume shipped reports at the end of each month • Improved employee log system by creating a new employee log Excel spreadsheet to provide a more efficient and accurate log



EPIK

• Business Consulting and Services
• 1 - 100 Employee

• Guest English Teacher

  • Aug 2012 - Aug 2013

  • Coordinated and executed Winter and Summer English Camps for 30 students each by creating full camp schedule and daily lesson plans as well as the materials used for the camp • Taught English classes with 4 Korean Co-Teachers despite language barriers by planning daily lessons, creating extra learning materials to coincide with the school’s curriculum and conducting daily meetings to discuss future lessons • Implemented new learning techniques by creating stimulating activities • Coordinated and executed Winter and Summer English Camps for 30 students each by creating full camp schedule and daily lesson plans as well as the materials used for the camp • Taught English classes with 4 Korean Co-Teachers despite language barriers by planning daily lessons, creating extra learning materials to coincide with the school’s curriculum and conducting daily meetings to discuss future lessons • Implemented new learning techniques by creating stimulating activities



Ambit Network

• Bangladesh
• IT Services and IT Consulting

• Student Data Tech

  • Sep 2011 - Jun 2012

  • Entered assessments sent by clinicians into NICON (Ambit network's database) • Recreated training materials for TF-CBT clinician training sessions • Created survey from TF-CBT clinician training sessions into SPSS (survey software) • Assembled training binders for TF-CBT clinician training sessions • Entered assessments sent by clinicians into NICON (Ambit network's database) • Recreated training materials for TF-CBT clinician training sessions • Created survey from TF-CBT clinician training sessions into SPSS (survey software) • Assembled training binders for TF-CBT clinician training sessions



Le Glitz

• India
• Consumer Services

• Wholesale Intern

  • Feb 2011 - Sep 2011

  • Increased sales of new merchandise by creating a year’s worth of flyers/mailers for promotional sales and events • Improved efficiency of sales process during market by inputting PO forms into QuickBooks • Repackaged and organized incoming merchandise to provide easy access to inventory • Accurately and efficiently filled around 10-15 large orders a day during market shows • Created showroom displays to provide styling ideas to retail buyers • Increased sales of new merchandise by creating a year’s worth of flyers/mailers for promotional sales and events • Improved efficiency of sales process during market by inputting PO forms into QuickBooks • Repackaged and organized incoming merchandise to provide easy access to inventory • Accurately and efficiently filled around 10-15 large orders a day during market shows • Created showroom displays to provide styling ideas to retail buyers



University of Minnesota Health Studies

• Data Entry

  • Aug 2008 - Sep 2011

  • Entered research study data including annual survey answers and participant information • Led mailings project for new study by creating an efficient process to assemble around 4,000 weekly mailings by the deadline • Scanned two years worth of study files into study’s database in a span of two months • Entered research study data including annual survey answers and participant information • Led mailings project for new study by creating an efficient process to assemble around 4,000 weekly mailings by the deadline • Scanned two years worth of study files into study’s database in a span of two months



H&M

• Belgium
• Construction

• Sales Associate

  • Dec 2007 - Feb 2008

  • Showcased new fashions of the season by designing and styling mannequin torsos • Improved guest shopping experience by ensuring sufficient amount of merchandise on the floor, assisting customers on purchasing decisions and styling questions, and creating a smooth flow from fitting room to purchase point • Maintained high quality of store displays and layout by organizing merchandise according to H&M standards • Showcased new fashions of the season by designing and styling mannequin torsos • Improved guest shopping experience by ensuring sufficient amount of merchandise on the floor, assisting customers on purchasing decisions and styling questions, and creating a smooth flow from fitting room to purchase point • Maintained high quality of store displays and layout by organizing merchandise according to H&M standards



Stenseth, Samuelson, & Boese

• Receptionist

  • Nov 2006 - Aug 2007

  • Assembled tax returns for over 200 personal and business clients during tax season • Maintained communication with customers such as answering the phone, making appointment reminder phone calls, writing thank you cards to customers, greeting customers once they arrive for their appointments, and creating and managing appointment • Managed office conditions by re-organizing files to make room for new clients, cleaning the office, keeping clients’ information up to date, and any other miscellaneous jobs Show less



JC Penney

• United States
• Individual and Family Services

• Window Coverings Sales Associate

  • Jun 2006 - Nov 2006

  - Consulted customers in choosing window coverings and ordering custom-made blinds with the biggest sale being worth $1,500 - Influenced guest purchasing decisions by creating different styles for window covering samples and display - Doubled Levolor sales for custom made blinds after completing specialized training with Levolor Sales Rep - Consulted customers in choosing window coverings and ordering custom-made blinds with the biggest sale being worth $1,500 - Influenced guest purchasing decisions by creating different styles for window covering samples and display - Doubled Levolor sales for custom made blinds after completing specialized training with Levolor Sales Rep