Danya Gayle
Lead Product Owner at Healthfully- Claim this Profile
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Topline Score
Bio
Joshua Fuller
I have had the pleasure to work with Danya for the past 2 years. Over these two years, I've seen her not only excel at her core job responsibilities, being our lead product owner for new development — but also take on tasks and responsibilities beyond those required of her. These include assisting with deployment activities, product support, and ongoing enhancements. Danya has grown as quickly as our expanding business, and her drive to learn and be a positive addition no matter what is asked of her is a desired trait for any profession. For example, she showed how quickly she can pivot at a moment's notice as we transitioned into COVID related technology during the pandemic. Danya's mastery and expertise were critical components in Healthfully's rapid growth. Her ability to quickly obtain, analyze, and transmit customer requirements allowed us to not only meet, but exceed customer expectations. Danya's work will continue to pay dividends long past her time at Healthfully. I cannot wait to see what she does in the future and know that whatever organization is lucky enough to employ her will be adding an invaluable member to their team.
Jonathon Moorman
Danya is a great person to work with and an asset on any team. She is quick witted, able to think on her feet, and is able to communicate across the bridge of between business and IT requirements. I look forward to the times when Danya and I are on the same team as I know the excellent caliber of the requirements that Danya will bring to the group.
Joshua Fuller
I have had the pleasure to work with Danya for the past 2 years. Over these two years, I've seen her not only excel at her core job responsibilities, being our lead product owner for new development — but also take on tasks and responsibilities beyond those required of her. These include assisting with deployment activities, product support, and ongoing enhancements. Danya has grown as quickly as our expanding business, and her drive to learn and be a positive addition no matter what is asked of her is a desired trait for any profession. For example, she showed how quickly she can pivot at a moment's notice as we transitioned into COVID related technology during the pandemic. Danya's mastery and expertise were critical components in Healthfully's rapid growth. Her ability to quickly obtain, analyze, and transmit customer requirements allowed us to not only meet, but exceed customer expectations. Danya's work will continue to pay dividends long past her time at Healthfully. I cannot wait to see what she does in the future and know that whatever organization is lucky enough to employ her will be adding an invaluable member to their team.
Jonathon Moorman
Danya is a great person to work with and an asset on any team. She is quick witted, able to think on her feet, and is able to communicate across the bridge of between business and IT requirements. I look forward to the times when Danya and I are on the same team as I know the excellent caliber of the requirements that Danya will bring to the group.
Joshua Fuller
I have had the pleasure to work with Danya for the past 2 years. Over these two years, I've seen her not only excel at her core job responsibilities, being our lead product owner for new development — but also take on tasks and responsibilities beyond those required of her. These include assisting with deployment activities, product support, and ongoing enhancements. Danya has grown as quickly as our expanding business, and her drive to learn and be a positive addition no matter what is asked of her is a desired trait for any profession. For example, she showed how quickly she can pivot at a moment's notice as we transitioned into COVID related technology during the pandemic. Danya's mastery and expertise were critical components in Healthfully's rapid growth. Her ability to quickly obtain, analyze, and transmit customer requirements allowed us to not only meet, but exceed customer expectations. Danya's work will continue to pay dividends long past her time at Healthfully. I cannot wait to see what she does in the future and know that whatever organization is lucky enough to employ her will be adding an invaluable member to their team.
Jonathon Moorman
Danya is a great person to work with and an asset on any team. She is quick witted, able to think on her feet, and is able to communicate across the bridge of between business and IT requirements. I look forward to the times when Danya and I are on the same team as I know the excellent caliber of the requirements that Danya will bring to the group.
Joshua Fuller
I have had the pleasure to work with Danya for the past 2 years. Over these two years, I've seen her not only excel at her core job responsibilities, being our lead product owner for new development — but also take on tasks and responsibilities beyond those required of her. These include assisting with deployment activities, product support, and ongoing enhancements. Danya has grown as quickly as our expanding business, and her drive to learn and be a positive addition no matter what is asked of her is a desired trait for any profession. For example, she showed how quickly she can pivot at a moment's notice as we transitioned into COVID related technology during the pandemic. Danya's mastery and expertise were critical components in Healthfully's rapid growth. Her ability to quickly obtain, analyze, and transmit customer requirements allowed us to not only meet, but exceed customer expectations. Danya's work will continue to pay dividends long past her time at Healthfully. I cannot wait to see what she does in the future and know that whatever organization is lucky enough to employ her will be adding an invaluable member to their team.
Jonathon Moorman
Danya is a great person to work with and an asset on any team. She is quick witted, able to think on her feet, and is able to communicate across the bridge of between business and IT requirements. I look forward to the times when Danya and I are on the same team as I know the excellent caliber of the requirements that Danya will bring to the group.
Credentials
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Medical Scribe
Pacific Medical TrainingMay, 2019- Sep, 2024 -
Lean Six Sigma Green Belt Certification
Lean Six SigmaJan, 2019- Sep, 2024 -
Basic Life Support for Healthcare Providers (BLS)
American Red CrossMay, 2019- Sep, 2024 -
CNA
State of Florida Health DepartmentJul, 2019- Sep, 2024 -
Certified Business Analysis Professional (CBAP) - (In Progress)
IIBA Jacksonville Chapter
Experience
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Healthfully
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United States
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Wellness and Fitness Services
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1 - 100 Employee
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Lead Product Owner
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Aug 2020 - Present
• Participated in joint solutioning with technical and design teams to ensure solutions met client needs delivering value to a broader client base resulting in cost-savings, increased revenue, and increased customer satisfaction. • Interfaced with executive leadership contributing innovative product solutions and development strategies for existing and prospective customers’ roadmaps. • Instrumental in collaborating with cross-functional teams, sunsetting customer legacy systems, and transitioning to a new behavioral health/case management application. • Product owner for urgent care telehealth kiosk solution. Managed market research, design, and rollout of this product offering for multiple clients and a national pharmacy chain. • Effectively oversaw remote UI/UX teams of application brands, patient/provider experience, and reporting of key performance indicators (KPIs). • Led application certification and maintenance efforts as per state and federal regulations and Health IT compliance for ambulatory/inpatient care settings.
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Mayo Clinic
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United States
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Hospitals and Health Care
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700 & Above Employee
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Patient Care Technician
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Jul 2019 - May 2020
• Executed delegated tasks of direct patient care including vitals management, hygiene, post-op rehabilitation, catheterization, and dressing changes with high patient satisfaction and care quality. • Conducted individualized and compassionate care for patients in multiple inpatient medical departments such as Neurology, Cardiovascular, Medical-Surgical, Emergency Department, and Progressive Care Unit. • Executed delegated tasks of direct patient care including vitals management, hygiene, post-op rehabilitation, catheterization, and dressing changes with high patient satisfaction and care quality. • Conducted individualized and compassionate care for patients in multiple inpatient medical departments such as Neurology, Cardiovascular, Medical-Surgical, Emergency Department, and Progressive Care Unit.
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One Call
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United States
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Hospitals and Health Care
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700 & Above Employee
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Product Owner, IT
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Aug 2018 - Jul 2019
• Managed a multi-disciplinary scrum team (quality assurance, business analysts, and developers) over the development lifecycle delivering holistic solutions to service providers, payers, and patients.• Performed as a subject matter expert, directing the development of self-service portals for revenue cycle management and workers' compensation (intake, authorization, scheduling, visit management, utilization review, complex care, billing, etc.).• IT Product Owner for 6 different product lines, writing and prioritizing user stories, coordinating with stakeholders and developers, creating prototypes, and training business analysts in agile methodology.• Co-designed self-service provider solutions with providers to include initial concept, design, and final product delivery, resulting in new case management self-service solutions that reduced provider call center volume by 30%.
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Senior Business Systems Analyst, IT
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Apr 2017 - Jul 2018
• Lead UI/UX Business Analyst, accountable for investigating all defects and prioritizing enhancements through the SDLC (acted as a vital member in the Go/No-Go decision meetings and war room issue resolutions.• Synthesized 7 legacy systems in an Agile environment as a senior business/systems/product analyst, successfully implementing a new business application.• Documented user stories, FRDs & BRDs, release notes, completing UAT & QA testing/validation and sign-off, and re-engineered business processes and published business metrics results.
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Southeastern Grocers
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United States
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Retail
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700 & Above Employee
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Sr. Business Analyst, Operations/Communications Support Center
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Jan 2016 - Jan 2017
• Launched the rebranding of Winn-Dixie, BI-LO, and Harvey's in 898 stores and directed 66,000 employees on all operational programs. • Managed all front-end applications, pricing pilots, data integrity, and application enhancements using the Agile methodology.• Collaborated with IT, Finance, HR, and Sales personnel through regional/district realignments and marketing initiatives impacting operational processes, ensuring smooth execution.
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Business Analyst
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Jul 2015 - Jan 2016
• Built queries in Teradata/Data Warehouse, gaining mastery level understanding of several industry-specific systems and processes such as OMI, Retalix HQ, Hyperion, KSS, SouthPaw (Oliver Wyman), DMS• Developed documentation and created queries to pull large sets of data for Competitive Price Indexes (CPIs) and Ad Hoc reports, preparing management for category business reviews • Monitored weekly competitive price checks and identified competitive moves within price zones as well as any trends impacting the category or the overall company pricing position• Created functional SQL tools and reporting to reveal patterns related to Pricing, Sales, Units, and Gross Profit Trends equipping the team to meet the goals of the category• Followed local competitors’ activities to collect retail information to propose the best promotional price for dependable deals and long-term or temporary price reductions • Conducted data analysis including competitive analysis, category performance, item level forecasting and pre/post-promotional performance• Oversaw the processing of all new items and discontinued items, verifying price attributes are correct and communicating with data integrity for any necessary adjustments
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Kohl's Department Stores
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United States
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1 - 100 Employee
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Marketing Project Coordinator
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Feb 2015 - Jun 2015
• Provided eSupport technical assistance and issue resolution for field problems• Prioritized deliverables in a timely fashion by maintaining installation packages, status reports and tracking defects• Managed creation and delivery of advertising material, graphics and directives to stores nationwide• Collaborated with internal departments and partners to ensure timely flow and completion of projects within corporate standards• Worked closely with other stores at visual presentation in-store auditing of advertisement and merchandise
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Designer (Consultant)
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Sep 2014 - Feb 2015
• Led concept development; collaborated with creative agencies and internal creative team and employed creative visual design solutions for products and print production.• Assisted in the testing, implementation and smooth transition of censhare software system to improve the efficiencies and processes of the Ad Set, Print Marketing and Design functions.
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Project Manager, Web Designer
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Jan 2013 - Aug 2014
• Developed management documentation, processes, and performance measures for quality and control as well as implementing business process measurement (BPM) program • Managed all phases of project from initial client contact through creation of design to delivery • Enhanced business value by using market research and accumulated data to forecast industry standards, new trends in software and advanced technologies • Researched case studies to launch a new branch of company and a mobile application platform • Created models for costs, resource management and multi-project launches for Service Channel, a New York based enterprise software company that processes over $10 Billion in Fortune 500 retail transactions • Directly recruited, developed, supported and supervised a creative team of 10+ contractors • Provided expertise and guidance on all projects and participated in strategic planning and project reviews to achieve operational objectives • Coordinated tasks and collaborated with departments leveraging tools and resources to accomplish results • Scheduled expenditures, developed budget/monitored cash flow while managing project team and payroll
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Fidelity National Financial
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Financial Services
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700 & Above Employee
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Business Coordinator, Product Testing, Accounts Payable, Accounts Receivable, Accounting
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Mar 2007 - Dec 2013
• Assisted with creation and modification of regression models and product testing; performed regression testing, UAT testing, business analysis, and comparative rating • Generated and presented progress reports to the Product Development team • Managed $2 million portfolio of accounts receivable, daily • Directly participated in financial audits, sales, daily receipts and deposits • Prepared accounts receivable reports, summaries, journal entries using AS400 system • Managed workflow process imaging, EFT transactions, coding, batching, balancing and reconciling
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Legal Art Works
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Legal Services
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1 - 100 Employee
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Medical Illustrator Coordinator
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Jan 2012 - Jan 2013
• Assisted in the medical research of surgical procedures illustrations used in litigation. • Increased reliability and accuracy of the company’s database by providing a seamless operating system. • Facilitated the execution of multiple successful direct mail campaigns including role-play in the launch of a new division of the company, QualisMedia. • Assisted in the medical research of surgical procedures illustrations used in litigation. • Increased reliability and accuracy of the company’s database by providing a seamless operating system. • Facilitated the execution of multiple successful direct mail campaigns including role-play in the launch of a new division of the company, QualisMedia.
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Education
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2007 - 2012
University of North Florida
Bachelor of Arts (B.A.), Painting/Drawing, Minor: Biology
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