Daniel Wall
Product Support Engineer at Penguin Computing- Claim this Profile
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Bio
Ric Newton
It is a distinct pleasure to recommend my esteemed business associate and long time friend Dan Wall. In my capacity as a Tech Support Engineer at Sprint Nextel I have worked closely with Dan for more than 5 years. As Tech Support Engineer Dan has used his troubleshooting skills to achieve the highest level of support possible to platforms he supported. His work has been a major factor in our company's continued success in the telecommunications industry. He has proven consistently that customer need and company profits are not mutually exclusive. Dan has a zest for life and has a variety of interests. He can relate to people in many ways and on many levels. In fact, Dan's people skills have saved the day for on more than one occasion. I would without any reservation recommend Dan to any company. He would be a tremendous asset in any company.
Baird Ramsey
Dan is a hard worker and a quick learner. (Like when he had to learn the operations of a new platform in a month - and did.) He is willing to do whatever job he is assigned, and switches between them as needed. Further, he is tenacious, and is willing to track down and fix a problem, no matter how many challenges arise. (For example he had to systematically replace every component of a server to find the real problem when the vendor couldn’t.) Dan is a great asset to the team.
Ric Newton
It is a distinct pleasure to recommend my esteemed business associate and long time friend Dan Wall. In my capacity as a Tech Support Engineer at Sprint Nextel I have worked closely with Dan for more than 5 years. As Tech Support Engineer Dan has used his troubleshooting skills to achieve the highest level of support possible to platforms he supported. His work has been a major factor in our company's continued success in the telecommunications industry. He has proven consistently that customer need and company profits are not mutually exclusive. Dan has a zest for life and has a variety of interests. He can relate to people in many ways and on many levels. In fact, Dan's people skills have saved the day for on more than one occasion. I would without any reservation recommend Dan to any company. He would be a tremendous asset in any company.
Baird Ramsey
Dan is a hard worker and a quick learner. (Like when he had to learn the operations of a new platform in a month - and did.) He is willing to do whatever job he is assigned, and switches between them as needed. Further, he is tenacious, and is willing to track down and fix a problem, no matter how many challenges arise. (For example he had to systematically replace every component of a server to find the real problem when the vendor couldn’t.) Dan is a great asset to the team.
Ric Newton
It is a distinct pleasure to recommend my esteemed business associate and long time friend Dan Wall. In my capacity as a Tech Support Engineer at Sprint Nextel I have worked closely with Dan for more than 5 years. As Tech Support Engineer Dan has used his troubleshooting skills to achieve the highest level of support possible to platforms he supported. His work has been a major factor in our company's continued success in the telecommunications industry. He has proven consistently that customer need and company profits are not mutually exclusive. Dan has a zest for life and has a variety of interests. He can relate to people in many ways and on many levels. In fact, Dan's people skills have saved the day for on more than one occasion. I would without any reservation recommend Dan to any company. He would be a tremendous asset in any company.
Baird Ramsey
Dan is a hard worker and a quick learner. (Like when he had to learn the operations of a new platform in a month - and did.) He is willing to do whatever job he is assigned, and switches between them as needed. Further, he is tenacious, and is willing to track down and fix a problem, no matter how many challenges arise. (For example he had to systematically replace every component of a server to find the real problem when the vendor couldn’t.) Dan is a great asset to the team.
Ric Newton
It is a distinct pleasure to recommend my esteemed business associate and long time friend Dan Wall. In my capacity as a Tech Support Engineer at Sprint Nextel I have worked closely with Dan for more than 5 years. As Tech Support Engineer Dan has used his troubleshooting skills to achieve the highest level of support possible to platforms he supported. His work has been a major factor in our company's continued success in the telecommunications industry. He has proven consistently that customer need and company profits are not mutually exclusive. Dan has a zest for life and has a variety of interests. He can relate to people in many ways and on many levels. In fact, Dan's people skills have saved the day for on more than one occasion. I would without any reservation recommend Dan to any company. He would be a tremendous asset in any company.
Baird Ramsey
Dan is a hard worker and a quick learner. (Like when he had to learn the operations of a new platform in a month - and did.) He is willing to do whatever job he is assigned, and switches between them as needed. Further, he is tenacious, and is willing to track down and fix a problem, no matter how many challenges arise. (For example he had to systematically replace every component of a server to find the real problem when the vendor couldn’t.) Dan is a great asset to the team.
Credentials
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HP Accredited Integration Specialist Server Automation V9
HP ExpertOneJan, 2013- Nov, 2024 -
ITIL Foundation Certificate in IT Service Managment
EXINOct, 2012- Nov, 2024 -
Cisco Certified Technician Routing and Switching
CiscoFeb, 2013- Nov, 2024
Experience
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Penguin Computing
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United States
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IT Services and IT Consulting
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100 - 200 Employee
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Product Support Engineer
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Oct 2022 - Present
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Kansys
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United States
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Software Development
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1 - 100 Employee
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Senior Information Technology Analyst
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Oct 2021 - Oct 2022
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Senior Linux System Administrator
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Oct 2015 - Oct 2021
* Principal Linux Engineer/Administrator, specializing in Red Hat and CentOS* Perform day-to-day operations in support of Linux, Windows, firewall, networking, Phone, Voicemail, Desktops/Servers. * Hardware: EMC VNX 5200 & 5300, Nimble Storage, Cisco UCS Blade Chassis, HP Proliant, Dell Blades, Fortigate, Cisco 2900, APC (In Rack Coolers, In Rack Battery Backup)* Software: Commvault, VMware, ESXi, Jira, Jira Service Desk, Nagios, APC* O/S: CentOS 6/7, Red Hat 6/7, Suse Linux, MS Windows (Server 2003-2012, Desktop 7-10)
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System Engineer
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Oct 2015 - Oct 2021
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Landis+Gyr
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Switzerland
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Appliances, Electrical, and Electronics Manufacturing
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700 & Above Employee
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Unix Systems Administrator III
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Jan 2014 - Oct 2015
* Setup, configured, maintained, and troubleshot LDOMs, Zones, other Solaris configured servers, and Suse Linux in production and business continuity sites. * Administered approximately 700 Solaris 9-11, and Suse Linux servers for various applications to include customer facing applications with LDAP authentication. * Backup Administrator to Data Domain and tape backups with Symantec Net Backups for applications and databases. * Storage administrator for Hitachi, NetApp, Data Domain, and ZFS Storage Appliance.
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Maryville Technologies
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Overland Park, KS
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Systems Engineer
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Feb 2012 - Dec 2013
* Setup and configure Commvault in Windows 2003 server under VMware ESX environment. Install, setup, and configure Oracle Ops Center and create virtual machines and LDOM for the customer on T4-1B blades. * Install cabinets, servers, power, copper and fiber cables for various projects. * Manage personnel from multiple companies to ensure proper infrastructure installations for customers’ projects. * Create MOPs, Cable Run Lists (CRL), and various other documentations for each project to ensure smooth installations at each site installation. * Test network copper cables and fiber cables before and after installation. * Perform site surveys and recommend any and all aspects of potential projects.
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Landis+Gyr
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Switzerland
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Appliances, Electrical, and Electronics Manufacturing
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700 & Above Employee
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Unix Systems Administrator III
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Jan 2011 - Feb 2012
* Setup, configured, maintained, and troubleshot LDOMs, Zones, and other Solaris configured servers in production and business continuity sites. * Administered over 525 Solaris 8, 9, & 10 servers for various applications to include customer facing applications. * Managed online backup to Data Domain, and tape backups Net Backups for applications and databases. * Installed new hardware and software to upgrade/augment existing equipment and software that are end of life. * Ensured data duplication and de-duplication runs daily for disaster recovery/business continuity.
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Sprint
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United States
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Telecommunications
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700 & Above Employee
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ENT SVCS SYS ADMR II
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Jun 2007 - Jan 2011
* Single handedly performed duties and responsibilities as UNIX System Administration of Solaris Version 8 and 10, for 98 mission critical Sun servers and disk arrays to include patches, upgrades, installation, maintenance, and troubleshooting. * Performed maintenance, configuration, and troubleshooting of sixteen (eight pairs) F5 BigIP LTM load balancers to include SSL certificates, some with BGP. * Wrote scripts in Bash, Korn, and Perl to automate day to day operations and troubleshooting of Solaris Operating Systems, that has corrected over 4 million customer handsets. * Managed 6.5 terabytes of disk storage on a Storage Area Network (SAN) for a large Oracle Database housing over 80 million records * Helped other team members troubleshoot Solaris, AIX, Suse Linux, Windows, Red Hat, and SCO UNIX.
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Mavenir
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United States
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Software Development
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700 & Above Employee
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Field Service Engineer
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Nov 2005 - Jun 2007
Provide tier 3 and tier 3.5 support to customers such as Sprint, T-Mobile, Verizon, etc on products they purchased from Comverse. Work customer tickets to closure and resolve all issues that the customers may have with hardware and software. Provide tier 3 and tier 3.5 support to customers such as Sprint, T-Mobile, Verizon, etc on products they purchased from Comverse. Work customer tickets to closure and resolve all issues that the customers may have with hardware and software.
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Sprint
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United States
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Telecommunications
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700 & Above Employee
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Systems Integrator
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Mar 1999 - Nov 2005
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US Army
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United States
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Armed Forces
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700 & Above Employee
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Sergeant
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Mar 1987 - Jun 1999
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Education
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2003 - 2007
National American University
Bachelors, Information Technology
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