Danver Del Rosario, CSSYB

Contact Centre Officer at Platinum Outsourcing
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Contact Information
us****@****om
(386) 825-5501
Location
Laguna, Calabarzon, Philippines, PH
Languages
  • English Native or bilingual proficiency
  • Tagalog Native or bilingual proficiency
  • Indonesian Elementary proficiency

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Bio

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Credentials

  • Lean Six Sigma Yellow Belt
    eLearning ASEAN
    Jul, 2023
    - Nov, 2024
  • Lean Six Sigma White Belt Certification
    Six Sigma PH
    Jun, 2023
    - Nov, 2024
  • Six Sigma: Green Belt
    LinkedIn
    Jul, 2021
    - Nov, 2024
  • Lean Six Sigma Yellow Belt Certification
    Concentrix
    Mar, 2021
    - Nov, 2024

Experience

  • Platinum Outsourcing
    • Australia
    • Outsourcing and Offshoring Consulting
    • 1 - 100 Employee
    • Contact Centre Officer
      • May 2021 - Present

      Does outbound calls to customers Does outbound calls to customers

  • Concentrix
    • United States
    • IT Services and IT Consulting
    • 700 & Above Employee
    • File Coordinator
      • Oct 2018 - Apr 2021

      Supervises a Department and reports to clients directly

    • Call Center Representative
      • Nov 2016 - Oct 2018

      Takes inbound calls from customers from the U.S and Canada

  • Data Collectors
    • United States
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • 5th Leg Data Incorporated
      • Jul 2016 - Oct 2016

      Collects Horse Racing Video Data Collects Horse Racing Video Data

  • Elevated Play Philippines, Inc.
    • Philippines
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • Quality Assurance Tester
      • Mar 2016 - Jun 2016

      Tests Mobile Games and applications Tests Mobile Games and applications

  • Proveneo Land, Inc.
    • Philippines
    • Real Estate
    • 1 - 100 Employee
    • Property Consultant
      • Jan 2016 - Mar 2016

      Sells House and Lot areas Sells House and Lot areas

  • Home Credit Philippines
    • Philippines
    • Financial Services
    • 700 & Above Employee
    • Mystery Shopper
      • Dec 2015 - Mar 2016

      Secretly observes Sales Agents while pretending to be a customer Secretly observes Sales Agents while pretending to be a customer

  • CheQ Systems, Inc.
    • Philippines
    • IT Services and IT Consulting
    • 100 - 200 Employee
    • Intern
      • Aug 2015 - Dec 2015

      Assists Finance Department and Audits reports Assists Finance Department and Audits reports

Education

  • Mapua Institute of Technology
    Bachelor of Business Administration - BBA, Business Administration and Management, General
    2011 - 2016

Community

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