Experience

Healthcare Excellence Canada

• Hospitals and Health Care
• 100 - 200 Employee

• Senior Measurement Lead

  • Feb 2021 - Present

• Evaluation Manager

  • Nov 2013 - Feb 2021

  • Led the development, refinement, and implementation of a performance measurement framework / strategy to provide a foundation for understanding progress toward organizational objectives.• Led the development of a corporate logic model to depict the theory of change embedded in the organization's strategy and show the connections between the day to day work of the organization and its intended results.• Developed, identified, and continuously refined performance indicators and measures linked to the corporate logic model and aligned with the performance measurement framework.• Created and maintained a uniform and consistent system – data templates, databases, and standardized processes – to collect data to populate indicators and report on performance.• Developed and maintained the corporate Scorecard (dashboard) and Line of Business reports to aggregate program performance and provide leaders with updates on progress toward organizational objectives.• Led the independent evaluation of the organization, which provided a mixed-methods assessment of organizational performance and was a significant input to the direction set out in the 2018-2023 strategic plan.• Coordinated and supported the evaluation of pan-Canadian improvement efforts: the National Integrated Patient Safety Strategy; and the Canadian Quality and Patient Safety Framework.• Worked with internal and external partners to develop evaluation frameworks, including developing logic models, key evaluation questions, and indicators; identifying evaluation approaches and lines of inquiry; and managing and coordinating the work of external contractors.• Wrote requests for proposals (RFPs) to engage external contractors and oversaw project management of external contractors during engagements to drive evaluation and performance measurement activities.



Prince Albert Mintos U18 AAA

• Head Hockey Coach

  • Mar 2019 - Mar 2021

  • Oversaw all day-to-day aspects of coaching, including: individual player assessment and development planning, implementation of tactics and strategy, video analysis, data analysis, and bench management.• Assembled the coaching staff and oversaw its work of instilling a positive team culture, an effective team strategy, and skills to execute the strategy.• Deployed a mixed-methods approach to teaching: comprehensive strategic reference documents (technical package; team culture); video animations to describe systems and tactics; video analysis and analytics; traditional coaching methods.• Developed and implemented a recruitment strategy to identify player personnel requirements, establish geographic and demographic focus areas, and articulate the recruitment approach.• Reported on progress to Board of Directors.• Represented the team in the media to present a professional face of the organization.• Established foundational principles of team culture, with a key focus on equity, diversity, and inclusivity.• Engendered analytical literacy in hockey staff and integrated the use of performance data into traditional coaching methods.



Saskatchewan Health Quality Council

• Canada
• Hospitals and Health Care
• 1 - 100 Employee

• Kaizen Specialist

  • Jun 2012 - Nov 2013

  - Measured and reported on the progress of the Saskatchewan Health System lean transformation- Led and supported lean-based quality improvement initiatives

• Researcher

  • Feb 2009 - Jun 2012

  • Designed and conducted education sessions to develop measurement capability and capacity in system leaders and front-line staff throughout Saskatchewan.• Coached front line teams through projects designed to improve practices and outcomes, incorporating best practices around measurement for improvement.• Supported the development of a framework for health system quality measurement, to provide health system stakeholders with a foundation against which to measure system performance.• Coordinated the development of an online tool for reporting of health system performance indicators to enable public transparency of health system performance.• Identified performance indicators to integrate into the online reporting tool.• Developed data collection templates and processes for populating and updating performance indicators.• Developed data sharing relationships with health system partners.



Saskatoon Health Region

• Canada
• Hospitals and Health Care
• 700 & Above Employee

• Project Manager

  • Oct 2006 - Feb 2009