Experience

Dada Viajes - Tour Operator & Agencia de Viajes

• Ecuador
• Travel Arrangements
• 1 - 100 Employee

• Got2gether - Project Manager

  • Jan 2023 - Present

  Got2gether - Amazing Queer Experiences 🌈Gay Travel Groups🌎 powered by @dadaviajescom

• Project Manager

  • Nov 2014 - Present

• Travel Agent & Tour Operator

  • Jan 2019 - Present

  Agencia de Viajes de Guayaquil & Tour Operator Specialized in Newcomers to Ecuador.



The Pink Pages Directory

• Canada
• Book and Periodical Publishing
• 1 - 100 Employee

• Sales Representative - Mexico

  • 2023 - Present



AXIS Brokers

• United States
• Financial Services
• 1 - 100 Employee

• Experto en Seguros e Inversiones Internacionales

  • Jan 2022 - Present

  Manejo Carteras de Inversiones y Seguros de Salud y Vida Nacionales e Internacionales. Trabajo como Broker con BMI, Dominion, Horizon y Aseguradoras Nacionales para Planes Personales y Corporativos. Manejo Carteras de Inversiones y Seguros de Salud y Vida Nacionales e Internacionales. Trabajo como Broker con BMI, Dominion, Horizon y Aseguradoras Nacionales para Planes Personales y Corporativos.



Wander Travel Advisers Inc.

• Canada
• 1 - 100 Employee

• Sales Travel Agent - TICO Licensed

  • Jun 2017 - Present



Expedia Cruises

• Canada
• Travel Arrangements
• 700 & Above Employee

• Travel Consultant

  • Oct 2020 - Jan 2023

  Corporate Sales. Groups, Weddings, Solo Travel, Ayahuasca Spiritual Tours, Pre-Retirement Packages and Remote Workers Getaways. Traditional Travel: All Inclusive, Tours, Excursions, Flights, Insurance, Cruises and more. Corporate Sales. Groups, Weddings, Solo Travel, Ayahuasca Spiritual Tours, Pre-Retirement Packages and Remote Workers Getaways. Traditional Travel: All Inclusive, Tours, Excursions, Flights, Insurance, Cruises and more.



Eggspectation Restaurants LLC

• United States
• Restaurants
• 1 - 100 Employee

• Server - Corporate Sales - Groups and Private Events

  • Jul 2018 - Feb 2022



Open Concept Hospitality

• Canada
• Restaurants
• 1 - 100 Employee

• Senior Server

  • Sep 2019 - Nov 2020



Nomad Trip

• Canada
• Hospitality

• Founder and CEO

  • Jan 2017 - Jul 2018

  Long Term Travel Programs for Digital Remote Workers. Startup presented at VentureOut. Third Place on the Pitch Competition. Shut it down after Travel Ban in the US. Long Term Travel Programs for Digital Remote Workers. Startup presented at VentureOut. Third Place on the Pitch Competition. Shut it down after Travel Ban in the US.



Sonder Inc.

• United States
• Hospitality
• 700 & Above Employee

• Hospitality Agent

  • Nov 2016 - Feb 2017



Wander Travel Advisers

• Mississauga, Ontario

• Sales Representative

  • 2017 - 2017

  Traditional travel agent making your travel dreams come true. Specialized in Europe, Galápagos and America. Traditional travel agent making your travel dreams come true. Specialized in Europe, Galápagos and America.



Cirque du Soleil Entertainment Group

• Canada
• Entertainment Providers
• 700 & Above Employee

• Cirquador - Luzia

  • Jul 2016 - Oct 2016



Buentrip.net

• Ecuador
• Leisure, Travel & Tourism
• 1 - 100 Employee

• Founder and Travel Agent

  • Sep 2009 - Apr 2016

  Buentrip.Net is one of the most outstanding, well-known Travel Agencies in Ecuador. Categorized along with LAN Ecuador Airlines as the 2nd best SEO Ranked Travel Agency in the Digital Media Scenario in Ecuador, and a direct competitor to Despegar.com.ec (see link attached). To manage Strategic Planning every semester with the board and measure KPIs and their accomplishment. To sketch out next steps on the evolution of the project. We focused this project to target young people… Show more Buentrip.Net is one of the most outstanding, well-known Travel Agencies in Ecuador. Categorized along with LAN Ecuador Airlines as the 2nd best SEO Ranked Travel Agency in the Digital Media Scenario in Ecuador, and a direct competitor to Despegar.com.ec (see link attached). To manage Strategic Planning every semester with the board and measure KPIs and their accomplishment. To sketch out next steps on the evolution of the project. We focused this project to target young people, who are the top Social Media users in Ecuador. We started with the planning of trips to all the concerts/ music festivals/ events that were attractive to the local market. This, combined with positive results from Digital Marketing campaigns, allowed us to handle groups between 10 - 420 people inbound and outbound the country; and it is still, to date, our trademark and main market focus. As an Online Travel Agency, we were established first in a small office with a startup environment, but the company started growing so we needed to expand accordingly. We finally relocated to a Commercial Store in order to supply the ever growing demand of people with the desire to travel all over the world. The company, now called LUXUTRIPSA has an average of USD 200K monthly in sales and keeps on growing. Show less Buentrip.Net is one of the most outstanding, well-known Travel Agencies in Ecuador. Categorized along with LAN Ecuador Airlines as the 2nd best SEO Ranked Travel Agency in the Digital Media Scenario in Ecuador, and a direct competitor to Despegar.com.ec (see link attached). To manage Strategic Planning every semester with the board and measure KPIs and their accomplishment. To sketch out next steps on the evolution of the project. We focused this project to target young people… Show more Buentrip.Net is one of the most outstanding, well-known Travel Agencies in Ecuador. Categorized along with LAN Ecuador Airlines as the 2nd best SEO Ranked Travel Agency in the Digital Media Scenario in Ecuador, and a direct competitor to Despegar.com.ec (see link attached). To manage Strategic Planning every semester with the board and measure KPIs and their accomplishment. To sketch out next steps on the evolution of the project. We focused this project to target young people, who are the top Social Media users in Ecuador. We started with the planning of trips to all the concerts/ music festivals/ events that were attractive to the local market. This, combined with positive results from Digital Marketing campaigns, allowed us to handle groups between 10 - 420 people inbound and outbound the country; and it is still, to date, our trademark and main market focus. As an Online Travel Agency, we were established first in a small office with a startup environment, but the company started growing so we needed to expand accordingly. We finally relocated to a Commercial Store in order to supply the ever growing demand of people with the desire to travel all over the world. The company, now called LUXUTRIPSA has an average of USD 200K monthly in sales and keeps on growing. Show less



LATAM Airlines

• Chile
• Airlines and Aviation
• 700 & Above Employee

• Mystery Shopper

  • Oct 2009 - Mar 2012

  As a Mistery Shopper I had to visit LAN Airlines Sales Offices and make audits that involved Management of Procedures, Forms and In-depth Analysis of the Premises, Uniforms, Cleanliness and Customer Service of the Counters. As a Mistery Shopper I had to visit LAN Airlines Sales Offices and make audits that involved Management of Procedures, Forms and In-depth Analysis of the Premises, Uniforms, Cleanliness and Customer Service of the Counters.



Midi Resto Bar

• Guayaquil, Ecuador

• Bartender - Barista

  • Mar 2010 - Aug 2010

  Bar Manager and Bartender. Bar Manager and Bartender.



Copa Airlines

• Panama
• Airlines and Aviation
• 700 & Above Employee

• Customer Service Intern

  • Apr 2008 - Aug 2008

  At the INT ATO GYE Jose Joaquin de Olmedo, I cover a counter that was in her pregnancy permit time. I helped the passengers to have all the documentation ready for the check in and boarding procedures, Web check-ins, voice announcements over in Spanish, English and French, luggage claim attention, wheelchairs and unaccompanied minors, migration and security ATO reports. My time was short, but my experience in the airport as Customer Service helped me a lot to learn more about… Show more At the INT ATO GYE Jose Joaquin de Olmedo, I cover a counter that was in her pregnancy permit time. I helped the passengers to have all the documentation ready for the check in and boarding procedures, Web check-ins, voice announcements over in Spanish, English and French, luggage claim attention, wheelchairs and unaccompanied minors, migration and security ATO reports. My time was short, but my experience in the airport as Customer Service helped me a lot to learn more about the airline system. Show less At the INT ATO GYE Jose Joaquin de Olmedo, I cover a counter that was in her pregnancy permit time. I helped the passengers to have all the documentation ready for the check in and boarding procedures, Web check-ins, voice announcements over in Spanish, English and French, luggage claim attention, wheelchairs and unaccompanied minors, migration and security ATO reports. My time was short, but my experience in the airport as Customer Service helped me a lot to learn more about… Show more At the INT ATO GYE Jose Joaquin de Olmedo, I cover a counter that was in her pregnancy permit time. I helped the passengers to have all the documentation ready for the check in and boarding procedures, Web check-ins, voice announcements over in Spanish, English and French, luggage claim attention, wheelchairs and unaccompanied minors, migration and security ATO reports. My time was short, but my experience in the airport as Customer Service helped me a lot to learn more about the airline system. Show less



Silversea Cruises

• Monaco
• Travel Arrangements
• 700 & Above Employee

• Customer Service Intern - Galapagos Cruise

  • Dec 2007 - Apr 2008

  Before Silversea Cruises bought the Cruise M/V Eclipse Galapagos Explorer II, the Company that managed the cruise was CANODROS S.A. (an Ecuadorian company). I worked in this cruise as an Intern where I did the work as a Front Desk Counter, along with the management of the Public Relationships in the Cruise. The Karaoke guy, the Bartender, the improvised Stand-Up Comedy, the Waiter, the Ice Machine Room Service Operator, the Airport Guide, the Luggage Coordinator and the Tour Guide… Show more Before Silversea Cruises bought the Cruise M/V Eclipse Galapagos Explorer II, the Company that managed the cruise was CANODROS S.A. (an Ecuadorian company). I worked in this cruise as an Intern where I did the work as a Front Desk Counter, along with the management of the Public Relationships in the Cruise. The Karaoke guy, the Bartender, the improvised Stand-Up Comedy, the Waiter, the Ice Machine Room Service Operator, the Airport Guide, the Luggage Coordinator and the Tour Guide helper was me, the intern of course. I learned a lot and felt so blessed with this internship because it helped me focus on my career and start to figure out what I really like about it, which is customer service and dealing with people. Show less Before Silversea Cruises bought the Cruise M/V Eclipse Galapagos Explorer II, the Company that managed the cruise was CANODROS S.A. (an Ecuadorian company). I worked in this cruise as an Intern where I did the work as a Front Desk Counter, along with the management of the Public Relationships in the Cruise. The Karaoke guy, the Bartender, the improvised Stand-Up Comedy, the Waiter, the Ice Machine Room Service Operator, the Airport Guide, the Luggage Coordinator and the Tour Guide… Show more Before Silversea Cruises bought the Cruise M/V Eclipse Galapagos Explorer II, the Company that managed the cruise was CANODROS S.A. (an Ecuadorian company). I worked in this cruise as an Intern where I did the work as a Front Desk Counter, along with the management of the Public Relationships in the Cruise. The Karaoke guy, the Bartender, the improvised Stand-Up Comedy, the Waiter, the Ice Machine Room Service Operator, the Airport Guide, the Luggage Coordinator and the Tour Guide helper was me, the intern of course. I learned a lot and felt so blessed with this internship because it helped me focus on my career and start to figure out what I really like about it, which is customer service and dealing with people. Show less



TAGSA - Guayaquil Airport

• Guayaquil, Ecuador

• Customer Service Agent - Intern

  • Oct 2006 - Dec 2007

  During my college time, I got a job in TAGSA, Guayaquil Airport Company, which had just started a new building administration in June 2006. As a team, we were bound to create the best customer service system based in the Argentinean Airports 2000 and develop the project over the complete terminal. Since this work, Guayaquil's Airport has been winning the prize as the Best Regional Airport in South America till 2015. I was responsible for Information Counter which assisted over… Show more During my college time, I got a job in TAGSA, Guayaquil Airport Company, which had just started a new building administration in June 2006. As a team, we were bound to create the best customer service system based in the Argentinean Airports 2000 and develop the project over the complete terminal. Since this work, Guayaquil's Airport has been winning the prize as the Best Regional Airport in South America till 2015. I was responsible for Information Counter which assisted over 3000-4000 passengers every day. We managed to complete Terminal Cleaning and Neatness, coordinating and supervising the Cleaning Company Delegate workplan every day with very specific procedures in every restroom of the facilities, filling reports and hourly rounds in all the spots of the airport, including exits doors and secret stairs. As a Customer Service Representative my main priority was the well being of the passengers and visitors, so we had the obligation to help as interpreters, to assist security observation and to supervise maintenance of the whole building, as well as reporting everything, from bulbs broken to automatic stairs or airlines to bad customer service attendance. Show less During my college time, I got a job in TAGSA, Guayaquil Airport Company, which had just started a new building administration in June 2006. As a team, we were bound to create the best customer service system based in the Argentinean Airports 2000 and develop the project over the complete terminal. Since this work, Guayaquil's Airport has been winning the prize as the Best Regional Airport in South America till 2015. I was responsible for Information Counter which assisted over… Show more During my college time, I got a job in TAGSA, Guayaquil Airport Company, which had just started a new building administration in June 2006. As a team, we were bound to create the best customer service system based in the Argentinean Airports 2000 and develop the project over the complete terminal. Since this work, Guayaquil's Airport has been winning the prize as the Best Regional Airport in South America till 2015. I was responsible for Information Counter which assisted over 3000-4000 passengers every day. We managed to complete Terminal Cleaning and Neatness, coordinating and supervising the Cleaning Company Delegate workplan every day with very specific procedures in every restroom of the facilities, filling reports and hourly rounds in all the spots of the airport, including exits doors and secret stairs. As a Customer Service Representative my main priority was the well being of the passengers and visitors, so we had the obligation to help as interpreters, to assist security observation and to supervise maintenance of the whole building, as well as reporting everything, from bulbs broken to automatic stairs or airlines to bad customer service attendance. Show less



Universidad Espíritu Santo

• Ecuador
• Higher Education
• 400 - 500 Employee

• Deli Restaurant Customer Service Intern

  • May 2006 - Aug 2006

  1000 hours in charge of the Kitchen, Beverages, Cold Dishes, Desserts, Requirements, Cashier and Customer Service in the coffee bar at my Alma Mater. 1000 hours in charge of the Kitchen, Beverages, Cold Dishes, Desserts, Requirements, Cashier and Customer Service in the coffee bar at my Alma Mater.