Experience

GGB Bearing Technology

• United States
• Industrial Machinery Manufacturing
• 400 - 500 Employee

• Inside Sales Representative

  • Jun 2022 - Present



NBK America LLC

• United States
• Industrial Machinery Manufacturing
• 1 - 100 Employee

• Customer Service and Inside Sales Representative

  • Jul 2018 - Jun 2022

  • Customer Communication: Project discovery, follow-up, documentation, quoting, pricing, technical support, documentation, sales • Follow-up with daily customers inquiries both via NBK website and other marketing agencies • Work with the team to determine better ways to discuss products with customers • Research pricing to ensure NBK provides their most competitive offer to customers • Anticipate customer’s needs and offers solutions to problems • Share details of ongoing projects at weekly meeting to keep team in-the-know and motivated • Ensure customers’ orders are processed correctly including certifications (COC, RoHS, etc.) • Resolve issues swiftly while maintaining happy clients and coworkers • Keep documentation of customer interactions from introduction source through present • Frequent communication with C Level employees • Negotiate with manufacturers to improve in place lead times and pricing as needed • Help Japanese team with English translations for smooth and easy to understand for North American customers • Provide support of marketing agencies discussing advertisement strategy (ie. location, size, month, topic and more) • Assist and attend exhibitions at which NBK presents and explains about products, manufacturing capabilities and other relevant information to prospective customers • Use Japanese to communicate with headquarters in Gifu, Japan for various updates, customer requests and more Show less



Please Touch Museum

• United States
• Museums, Historical Sites, and Zoos
• 1 - 100 Employee

• Guest Experience Supervisor

  • Oct 2017 - Jul 2018

  As the Guest Experience Supervisor, I was responsible for overseeing all Guest Experience Coordinators and Facilitators at the Please Touch Museum, including the orientation, training, discipline, hiring and supervising of said staff. I established daily scheduling of floor staff, troubleshoot any deviations from the schedule and ensuring proper staffing of all areas of the museum floor. I was also responsible for first aid emergency procedures, such as fire alarms and museum evacuation. I encouraged staff to teach children how to learn through the power of play. Specifically leading with open ended questioning and imaginative play. Show less



Japan Exchange and Teaching Program(me) (JET)

• International Affairs
• 700 & Above Employee

• Assistant Language Teacher

  • Jul 2014 - Jul 2017

  I taught English at 5 local elementary schools to students grades 1-6. The schools include: Akkeshi Elementary School, Shinryu Elementary School, Ota Elementary School, Tokutan Elementary School, and Kochi Elementary-Middle School. Working with teachers I create lesson plans and curricula to introduce the English language via team-teaching in fun and interesting ways adhering to students needs while staying within guidelines set by the Japanese government, MEXT. Weekly, for two months every year, I co-teach an English conversation club held for adults in the Akkeshi area who have an interest in learning or refining their English skills. This curricula is also self produced and must be tailored to fit students of varying ages and English abilities. Additionally, working with other nearby English teachers, I volunteer biannually at a one week English camp through which students immerse themselves in the English language. Held at Nepal Akkeshi, the students participate in various activities and lessons to help make their learning experience fun. Show less



Macalester College

• United States
• Higher Education
• 700 & Above Employee

• Sampler Coordinator

  • Sep 2011 - May 2014

  I helped to plan the Fall and Spring Sampler at Macalester College. The samplers are a way for prospective students to come and see the school and overnight in an attempt to decide if Macalester is the right school for them. In order to make sure this goes well I stayed in constant contact with Macalester's professors to learn if prospective students could visit their classes on given days. Additionally I created info packets for each of the students allowing them references which allowed them to easily tour campus and find nearby restaurants and public transportation in order to learn more about the college itself. Show less

• Student

  • Sep 2010 - May 2014

• Office Assistant

  • Sep 2010 - May 2011



Japan America Society of Greater Philadelphia

• United States
• Non-profit Organizations
• 1 - 100 Employee

• Intern

  • May 2012 - Aug 2013



Friends' Central School

• United States
• Primary and Secondary Education
• 100 - 200 Employee

• Camp Counselor

  • Jun 2005 - Aug 2012



CETRA Language Solutions

• United States
• Translation and Localization
• 1 - 100 Employee

• Job Shadow

  • 2008 - 2008