Director of Operations

• May 2023 - Present

Chief Warrant Officer 4

• Apr 2012 - Present

INSURV Technical Inspector, USFF Board of Inspection and Survey • Conducted comprehensive shipboard inspections as part of the INSURV Electrical Division team, tracking and documenting deficiencies in shipboard electrical distribution systems and equipment maintenance, procedures, and personnel training. • Led and supervised a team of 23 senior and junior enlisted Sailors, driving mobilization readiness, professional development, and mission execution. Achieved outstanding results by overseeing workforce administration and guiding team members towards successful advancement. • Directed the education and training of 1,800 trade-skilled Sailors in the SurgeMain program across 75 reserve units. Established the NAMTS program for Reserve Sailors to earn advanced skill qualifications through OJT training. • Led a team of 21 officers, overseeing education, qualifications, and billet assignments while providing expert mentorship to junior officers and Chief Warrant Officer candidates through the entire recruitment process, from application reviews to interview appraisals, resulting in a 25% increase in successful candidate placements. Show less

Consulting Manager

• Nov 2021 - May 2023

Collaborated with clients to strategize and implement new pricing systems and process improvements, delivering exceptional results that exceeded client expectations. Led cross-functional project teams across multiple workstreams, ensuring successful completion of project deliverables within strict deadlines. Notable achievements include: • Successfully executed cutover and implementation from client legacy systems to SAP TPM, resulting in seamless transition and improved efficiencies. • Conducted discovery sessions with clients to identify requirements and defects, soliciting feedback from developers to provide optimal solutions. • Developed comprehensive project timelines, including critical path activities, and effectively tracked milestones to ensure timely completion before cutover deadline. • Oversaw data preparation and conversion for manual entry of over 39,000 promotions, and provided hypercare post go-live, adhering to industry best practices to ensure smooth operations. Show less

Plant Manager

• Mar 2018 - Oct 2021

Managed a team of seven direct reports and oversaw 60 non-exempt union employees in a $10M annual revenue manufacturing facility. Streamlined all aspects of operations, including shipping, receiving, inventory, facilities, maintenance, planning, human resources, and safety to ensure consistent high-quality output of custom molded and machined parts to customer specifications. • Took full ownership of P&L's, performed cost analyses, and created financial reports to maximize product line margins, achieve sales goals, increase productivity, and drive growth. • Boosted employee engagement by implementing a High-Performance Team framework and introduced an Associate cross-training program that led to improved workforce flexibility and production efficiency. • Identified and executed opportunities to enhance lean manufacturing processes, resulting in increased cost savings and productivity gains. Achievements: • On-time customer delivery improvement from 84.9% to 99.3%. • Reduction of monthly past due orders from 290 to 0. • Cost of poor quality improvement from 2.18% to 1.31%. • Wages to Sales improvement from 25.9% to 24.3%. • Recordable incident rate reduction from 3.78 to 1.94. • Successfully negotiated 4-year union contract under parameters budget and passed with union member approval rate of 89%. Show less

Operations Manager

• 2017 - 2018

Oversaw the production team during shifts, responsible for ensuring the manufacturing of Hepatitis B and Human Papilloma Virus (HPV) vaccines met FDA regulatory standards. • Spearheaded the implementation of continuous improvement initiatives and action plans to optimize production processes, resulting in a 15% increase in efficiency. • Maintained a high level of control over processes and product quality by adhering to cGMPs, safety & environmental regulations, and SOPs, resulting in zero major audit findings. • Conducted thorough incident investigations, implemented corrective actions, and ensured timely regulatory (FDA) notifications of deviations and incidents, minimizing the impact on production and maintaining compliance. Show less

Operations Manager

• 2016 - 2017

Led a team of 5 Area Managers, 12 Production Assistants, and 550 Associates to ensure efficient and effective production operations. Developed and executed staffing plans, created and implemented standard operating procedures, and oversaw departmental assignments and scheduling to meet internal and external product demands. • Successfully championed 2 kaizens, resulting in $800K in savings through productivity improvements, enhanced quality, and waste reduction. • Implemented standard work process changes, resulting in a 27% reduction in associate downtime across all shifts. • Onboarded and developed 3 Area Managers through daily engagement, 1-on-1 meetings, and career coaching, resulting in increased team productivity and improved employee satisfaction. Show less

Senior Reactor Operator Instructor

• 2012 - 2016

Trained and managed 15 Senior Reactor Operator license candidates through classroom and simulator training, increasing Initial Licensing class throughput by 50% and directly contributing to all 15 candidates passing the NRC Licensing Exam. • Researched, prepared, and delivered over 120 training sessions to management and operators to maintain qualifications. • Developed and launched new training software, saving the company $10,000 from hiring external vendors. • Conducted routine maintenance and troubleshooting activities to minimize downtime and optimize equipment performance, utilizing advanced technical knowledge and problem-solving skills. • Collaborated with cross-functional teams to identify and implement process improvements, resulting in increased operational efficiency and cost savings. Show less

Staff Instructor

• 2008 - 2012

• Supervised and mentored a team of 15 junior technicians for 4 years, ensuring safe operation, maintenance, and training of $50M in equipment at a nuclear power plant training facility. • Successfully trained and qualified over 880 officer and enlisted students in nuclear theory and operations through a combination of classroom instruction and hands-on training.

Nuclear Reactor Operator

• 2002 - 2008

Nuclear Electronics TechnicianManaged and mentored a team of 30 professionals in the safe and efficient maintenance and operations of 2 nuclear power plants, ensuring mission readiness and smooth operations onboard an aircraft carrier in support of Operation Iraqi Freedom.• Operated, maintained, and repaired complex electronic and mechanical systems in a safe and efficient manner aboard a nuclear-powered aircraft carrier.• Conducted detailed inspections, tests, and troubleshooting of nuclear reactor and propulsion plant components to ensure optimal performance and safety. Show less