Experience

Perfect Memorials

• United States
• Online and Mail Order Retail
• 1 - 100 Employee

• eCommerce Platform Manager

  • Jan 2018 - Present

  Delivers new and improved functionality to support online customer experience, identifies and acts upon opportunities to support PM business needs including: • Design, development and support of our eCommerce platform • Collaborate and align platform architecture, technical supports and developers to translate business requirements into actionable results • Develop, oversee development, enhance, debug, support, maintain and test solutions that support business units or supporting functions • Provide technical expertise in identifying, evaluating and developing technology solutions including existing integrations, new integration opportunities, and other enterprise software solutions • Troubleshoot performance bottlenecks, implement configuration best practices and filtering recommendations from the hosting company through our developers and internet best practices guides • Create baseline performance metrics for platform components and regularly verify that the platform is meeting the required level of performance • Maintain PCI compliance and testing protocol • Manage all custom development relationships, inclusive of negotiating rates, scope of work, common hours development tools, strategies and standards to be employed; modify management communication strategies over time to extract better results and efficiency • Work closely with all business units to assist in the identification of development needs, document requirements and use cases; communicate, train and document any new development; define and document current and future state process flows and recommend improvements • Partner with marketing to support initiatives and strategies to meet organizational goals Show less



WYNIT Distribution, LLC

• United States
• Computers and Electronics Manufacturing
• 1 - 100 Employee

• Application Development Manager

  • Sep 2006 - Dec 2017

  • Served as Team Lead for 3+ years, then Application Development Manager for 8+ years • Managed a team that consists of developers/designers, contractors (on and off-shore) and DBA • Lead the development and support of custom-built ASP.NET/SQL Server-based Business to Business (B2B) eCommerce shopping cart website selling hardware, software, and accessories products to resellers • Lead the development and support of Business to Consumer (B2C) eCommerce websites using licensed third-party shopping cart software to sell software products including digital downloads • Manage PCI compliance, PayPal merchant and payment gateway services for credit card transactions, online sales tax calculation services, real-time shipping services with UPS and USPS, Google Analytics, and affiliate marketing • Built and support the digital software download system for online order fulfillment and delivery of download links and serial keys to web customers • Built the order fulfillment API services for third party logistics clients to place orders from their shopping carts for shipments to their customers • Built the Service Level Agreements (SLA) monitoring system to track customer orders from inbound, work-in-process at ERP and warehouse shipment to outbound notification • Administer all aspects of SharePoint intranet portals including design, architecture, availability, reliability, performance, monitoring and security • Work with business teams in Finance/Marketing/Sales/Operations to build SharePoint workflow solutions that optimize business process flows including SOX certifications, Issues Tracking, Compliance Charges, Expenses Approvals, Work orders, Returns, and Sales Commissions • Manage virtual servers for all of the application servers in Development, Staging/QA and Production environments • Migrate B2C e-commerce operations to run in AWS cloud platform Show less



NRT

• Saudi Arabia
• Software Development

• Technical Lead

  • May 2003 - Sep 2006

  • Built and support websites for Colorado, Florida, and Minnesota real-estate markets using Microsoft technologies including ASP.NET, C#, and SQL Server • Assisted project managers with task planning and estimation • Mentored junior level team members • Conducted design and code reviews with team members • Built and support websites for Colorado, Florida, and Minnesota real-estate markets using Microsoft technologies including ASP.NET, C#, and SQL Server • Assisted project managers with task planning and estimation • Mentored junior level team members • Conducted design and code reviews with team members



Spherion

• United States
• Staffing and Recruiting
• 700 & Above Employee

• IT Consultant

  • Sep 1998 - Apr 2003

  Served web developer role in building ASP.NET web and SQL database applications for various clients including Carlson Wagonlit Travel, Best Buy, and US Bank Served web developer role in building ASP.NET web and SQL database applications for various clients including Carlson Wagonlit Travel, Best Buy, and US Bank



SpectraScience Inc.

• United States
• Medical Equipment Manufacturing

• Software Development Manager

  • Jun 1995 - Aug 1998

  Served both developer and managerial roles in building software applications for optical biopsy medical system Served both developer and managerial roles in building software applications for optical biopsy medical system



TSI Inc.

• United States
• Machinery Manufacturing
• 1 - 100 Employee

• Senior Software Engineer

  • Mar 1992 - May 1995

  Developed C++ and Visual Basic software applications for particle-measuring instruments Developed C++ and Visual Basic software applications for particle-measuring instruments



MCT Inc

• Greece
• Oil and Gas
• 1 - 100 Employee

• Software Engineer

  • Dec 1989 - Feb 1992

  Developed C++ software applications for lead-inspection systems Developed C++ software applications for lead-inspection systems



Lee Data Corp

• Software Engineer

  • May 1988 - Dec 1989

  Developed real-time proprietary operating system for network controllers Developed real-time proprietary operating system for network controllers



Data Card Corp

• United States
• Information Technology & Services
• 1 - 100 Employee

• Associate Software Engineer

  • Aug 1985 - May 1988

  Developed firmware-based system software for card-embossing systems Developed firmware-based system software for card-embossing systems