Experience

Innovative Business Solutions, LLC

• United States
• Telecommunications
• 1 - 100 Employee

• Director of Business Intelligence

  • Jul 2023 - Present



ClearConnect

• United States
• Telecommunications
• 1 - 100 Employee

• Account Manager

  • Oct 2021 - Jun 2023



Three Ships

• United States
• Advertising Services
• 200 - 300 Employee

• Senior Account Manager

  • Jun 2021 - Sep 2021



Red Ventures

• United States
• Technology, Information and Internet
• 700 & Above Employee

• Account Manager

  • Jan 2019 - May 2021

  In this role, I supervised and strengthened all Telco, Cable, and Satellite partner relationships. Also, managed all aspects of partner relationship, including data analysis, reporting, incentive and performance planning, and strategy for contract and pricing negotiation. • Executed sales strategy and performance planning to drive record revenue achievement across key partners and helping grow EBITDA 200%+ YoY. • Achieved significant revenue wins across key accounts, including increases as high of at least 50% and as high as 250% on those partnerships through partner compensation negotiations. • Played a lead role in a new digital integration implementation (iFrame), working across functions to drive key partner order completion rate increase of more than 50%. • Drove key performance metrics across six different sale centers and 16 partners. Show less



Screen Squad Inc.

• Charlotte, North Carolina Area

• Owner

  • Oct 2017 - Jan 2019

  In this role, I was managing customer service projects, reviewing job specifications, negotiating subcontractor prices, and coordinating schedules confirming project timeline is followed. I was coordinating with companies to become an authorized dealer. Promoting business utilizing advertisements to local home magazines and social media channels including Facebook, Houzz, and Instagram. Track company finances using Quickbooks. Named Authorized Dealer for Genius Retractable Screens, only authorized dealer in the Carolinas. • Achieved over $250,000 in first year of business. • Perfect customer satisfaction rating on Houzz and Facebook. Show less



The Southeastern Group, Inc.

• United States
• Construction
• 1 - 100 Employee

• Project Manager

  • Mar 2017 - Oct 2017

  In this role, I was managing ateam of subcontractors. I created and managed renovation schedule to timely completion of projects and adherence to budgets. Key Accomplishments: • Hit $250K in sales in 8 months. • Met with potential clients, discussed design options, and set expectations for home renovations. • Utilized negotiating techniques to decrease the cost of subcontracting work; staying within project budget. In this role, I was managing ateam of subcontractors. I created and managed renovation schedule to timely completion of projects and adherence to budgets. Key Accomplishments: • Hit $250K in sales in 8 months. • Met with potential clients, discussed design options, and set expectations for home renovations. • Utilized negotiating techniques to decrease the cost of subcontracting work; staying within project budget.



Unique Vacations, Inc - Corporate Events

• United States
• Hospitality
• 1 - 100 Employee

• Business Development Manager

  • Mar 2015 - Feb 2017

  As a Business Development Manager, I grew Carolina territory booking revenue by positioning sales strategies using market research and trend analysis. I also set expectations, tracked metrics, and exceeded sales goals by ensuring agents were aligned with company goals and expectations. Reported weekly to the President on progress and propose improvements for implementation. • Improved territory sales by 35% in 2016.• Increased 2015 territory sales by 15% in 10 months.• Authored Co-Op Agreements and marketing plans.• Named Southeast Regional Business Development Manager of the Year (2016) and Rookie of the Year for Outside Sales (2015). Show less

• Marketing Coordinator, Inside Sales

  • Nov 2013 - Mar 2015

  Creating and implementing marketing strategies to grow sales and increase revenue was my key duty. I was also writing a Marketing Guide in the workshop training workbook, creating advertisements and promotions for VAX system, and administering social media accounts for Senior Vice President of Sales. I planned logistics and execution of Unveiling Events and Travel Agent golf tournament. Key Accomplishments:• Developed and launched web portal for travel agents to order cobranded material and to track their bookings allowing more streamlined metric reports. Show less



Aviation Plus, Inc.

• Miami, Florida, United States

• Quality Assurance

  • Jan 2012 - Nov 2013

  My task in this role was managing overall accounting and billing functions of company. I created procedures for using testing equipment and wrote step-by-step instructions to standardize processes. Conducted quality audits of aircraft units to ensure customer satisfaction. • Decreased warranty claims by 10%. • Developed calibration forms and unit performance charts. Managed storage warehouse and inventory. • Created an inventory system to track stock instruments for sale or used for parts. Show less



Florida Marlins

• Spectator Sports
• 1 - 100 Employee

• Community Foundation

  • Jan 2011 - Dec 2011

  I was conducting events, including logistics, including Golf Classic and Diamond Ball gala, online auctions, website promotions, and foundation updates. Also managing daily deposits and assisted with bookkeeping. Implemented marketing strategies, including social media. Tracked inventory of giveaways, signed memorabilia, and off-site storage stock.Exceed the sales goal of the End of Season garage sale; breaking previous record.• Successfully planned and executed marquee events.

• Marketing

  • Jan 2010 - Dec 2010

  As an intern, I was setting up game day fan interactive and entertainment zones. I supervised bookkeeping and invoice filing system for the marketing department. I scheduled Marlins Street Team for off-site events and logistical plans. • Awarded first place prize from MLB for managing the 2010 All-Star Campaign by organizing distribution of paper ballots and promoting online ballots.• Organized community events, collaborated schedules, and represented team at 50 events.• Increased memberships to Billy's Bunch Kids Program establishing a new membership record; successfully processed, fulfilled, and shipped all memberships.• Implemented marketing strategy through grassroots promotional initiatives promoting ticket sales for post-game on-field concerts. Show less