Experience

JACKIE COOPER IMPORTS OF TULSA

• United States
• Automotive
• 1 - 100 Employee

• Executive Sales Consultant

  • Jun 2021 - Present

  I love meeting people and interacting with my customers, gain feedback to improve the organization's way of taking care of our clients I love meeting people and interacting with my customers, gain feedback to improve the organization's way of taking care of our clients



Dealer Tire

• United States
• Motor Vehicle Manufacturing
• 700 & Above Employee

• Bilingual Fixed Operations Specialist

  • Aug 2012 - Mar 2021

  FIXED OPERATIONS SPECIALIST, DEALER TIRE, LLC Responsibilities: Collaborate with Account Management and other Operational roles on diagnosis, analysis, and action plans to improve dealership performance. • Create implementation plans, present findings and work with dealership management to gain support, change behavior and drive results. • Quickly build relationships at all levels of the dealership in order to implement change. • Develop and improve operational solutions to support the team in collaboration with Regional Operational Managers and the extended team. • Communicate analyses and strategic plans based on diagnosis and findings – deliver to the Account Management and other Operational roles the dealership actions, challenges and opportunities. • Participate in regional meetings. • Leverage Carline Specialists and other centralized resources, as needed. • Effectively implement Dealer Tire solutions that match the needs of the dealership and maximize their opportunity. • Communicate to management as needed on dealership activity challenges. • Submit timely update reports, itineraries, and expense reports to management as required. Operational Execution • Complete all activities required to effectively analyze and diagnose dealership gaps and drivers (e.g., inventory diagnostics, inspection process, and selling strategies, etc.). • Understand and interpret dealer data in order to identify opportunities and determine action. • Develop product screen recommendation and determine implementation strategy to meet business objectives. • Work with dealership to establish retail pricing strategies to meet business objectives. • Understand Dealer compensation plans and effect on offering and selling of tires and MC products. • Create & execute customized coaching solutions to improve dealership personnel performance across all areas. Show less



The Goodyear Tire & Rubber Company

• United States
• Motor Vehicle Manufacturing
• 700 & Above Employee

• General Manager

  • Aug 1986 - Dec 2011

  8/15/86 – 12/12/11 General Manager - Operations, THE GOODYEAR TIRE AND RUBBER COMPANY Responsible for daily and monthly accounting procedures including P&L, Daily Sales Analyzer, Margin Reporting, Weekly Document Register, and Month end Estimator. Demonstrated operational excellence by achieving an exemplary score in Key Control Audit in 1992, 1995, 1998, 2001, 2004, 2007 and 2010. Responsible for all automotive service and tire counter-sales and up-sales. Directly responsible for staffing, leading and driving a team of certified technicians to excellence while ensuring complete and total customer satisfaction via enforcing all safety procedures, policies, and regulations. Entrusted with meeting daily, monthly, and yearly Annual Operating Plan quotas through business advertising, expanding sales by means of both verbal and visual evidence, business-to-business communications, shop maintenance coordination, and inventory procedures. SKILLS • ASE Certified Service Consultant • Consistent achievement of productivity objectives • Demonstrated leadership in managing customer relationships. • Proven success in independently managing and building the most efficient teams. Show less