Experience

Queen Elizabeth II Conference Centre
• United Kingdom
• 1 - 100 Employee
• HR Manager

  • Nov 2021 - Present

Royal British Legion
• Non-profit Organizations
• 700 & Above Employee
• Human Resources Relationship Manager

  • Oct 2019 - Jun 2020

The Prince's Trust
• United Kingdom
• Non-profit Organizations
• 700 & Above Employee
• Interim People Partner

  • Dec 2018 - Jun 2019

The Royal British Legion
• United Kingdom
• Entertainment
• HR Relationship Manager (Interim)

  • Mar 2017 - Apr 2018


Medicines and Healthcare products Regulatory Agency

• United Kingdom
• Government Administration
• 700 & Above Employee

• HR Manager (Operations & Business Partnering)

  • Feb 2016 - Jul 2016

  Key Achievements - Supported the Business Units in completion of end of year pay & bonus reviews - Stabilised & improved the delivery of the HR Operations Team - Successfully handled a number of complex employee relations cases - Assisted in the development of revised HR policies Key Achievements - Supported the Business Units in completion of end of year pay & bonus reviews - Stabilised & improved the delivery of the HR Operations Team - Successfully handled a number of complex employee relations cases - Assisted in the development of revised HR policies



Stevenage Borough Council

• United Kingdom
• Government Administration
• 300 - 400 Employee

• HR Manager (Business Partnering & Policy Development)

  • Oct 2014 - Nov 2015

  Key Achievements - Led & managed the Restructure process following the outcome from the Council's Priority Based Budgeting - Led and managed the development & implementation of a new sickness absence policy - Reviewed and updated a number of existing policies - Successful Tupe transfer out of employees from Stevenage Borough Council to Hertfordshire County Council Key Achievements - Led & managed the Restructure process following the outcome from the Council's Priority Based Budgeting - Led and managed the development & implementation of a new sickness absence policy - Reviewed and updated a number of existing policies - Successful Tupe transfer out of employees from Stevenage Borough Council to Hertfordshire County Council



The Roundhouse Trust

• United Kingdom
• Education Administration Programs

• Head of HR

  • Jan 2012 - Jun 2014

  Key Achievements - Significantly improved the HR service & delivery as evidenced by the Employee Opinion Survey - Successfully maintained IIP accreditation - Implemented new pension offering in line with Auto Enrolment - Reviewed and updated all existing policies and procedures including relaunch of revised staff handbook - Revised Induction programme for new employees to the Roundhouse Key Achievements - Significantly improved the HR service & delivery as evidenced by the Employee Opinion Survey - Successfully maintained IIP accreditation - Implemented new pension offering in line with Auto Enrolment - Reviewed and updated all existing policies and procedures including relaunch of revised staff handbook - Revised Induction programme for new employees to the Roundhouse



Westminster City Council

• United Kingdom
• Government Administration
• 700 & Above Employee

• HR Manager

  • Dec 2010 - Jun 2011

  Managed a team of 7 generalist HR Advisors providing an HR Advisory Service to all levels of the Council’s Management Team on issues including discipline, grievance, TUPE, absence management, capability, restructures, Employment Tribunals, recruitment & selection. - Responsible for the recruitment, motivation, professional development and day to day management of the Advisory Team. - Resolution of escalated queries from Advisory Team and/or Council’s Management Team. Key Achievements - Improved performance against Service Level Agreements across all case types. - Achieved reduction in case management handling time. - Lead on absence management programme to reduce Long term/Short term absence across the authority. - Co-ordinated and supported the Redundancy Appeal hearings in conjunction with the Council’s Transition to its new operating model. - Supported the HR Policy Team in development and delivery of workshops to operational managers to support the implementation of the Council’s revised Disciplinary Policy. Show less



Vertex Data Science

• United Kingdom
• Outsourcing and Offshoring Consulting
• 300 - 400 Employee

• HR Manager - Regional

  • Dec 1998 - Dec 2010

  Responsible for providing HR advice & support to managers & employees on my assigned Local & Central govt contracts in order that SLA's were met. Responsible for delivery of a defined set of HR projects, consultancy assignments and services. Key Achievements - Supported the successful delivery of TUPE transition of 500+ employees from 6 Employers on behalf of Westminster CC to Vertex. - Achieved reduction of sickness absence to Vertex target of 4% for employees assigned to the Westminster Contract. - Supported the design & implementation of HR element of the Change programme to transfer services from base locations in London to Scotland including the management of redundancy activities. - Led the successful delivery of TUPE transition of 100+ employees delivering services for Herts CC to Vertex. - Delivered the harmonisation of three sets of Capita T&C's conditions of employment on the Hert CC Contract to Vertex T&C's of employment. - Led the successful delivery of TUPE transition of 60 employees delivering services for Companies Hse, Cardiff to Vertex. - Devised a Pay and Reward Structure for Companies Hse employees to improve attraction and reduce attrition levels. - Effected successful restructure on the Ealing Borough Council contract leading to a 30% reduction in headcount. - Created Employee Consultation Forums which provided an arena for management & elected employee representatives to talk directly about issues connected with their business. - Consulted and negotiated with various Trade Unions in heavily unionised environments. - Supported dismissal appeal hearings as independent advisor outside of my regional coverage - In 2007, assigned to manage the Vertex HR Advisory Team to Westminster City Council. Successful in transforming an under-performing service, achieving significant improvement in service delivery and perception of service - HR lead support on successful Vertex Bid Team awarded contract with Birmingham CC. Show less



London Borough of Ealing

• Government Administration
• 700 & Above Employee

• Personnel Officer

  • 1996 - 1998

  To provide comprehensive generalist HR advice and support to Housing Benefits, Council Tax, Post & Distribution Service Key Achievements - Supported Personnel Manager in TUPE consultation for the transfer of 100+ employees from Housing Benefits Administration to Vertex Data Science Ltd. - Responsible for briefing Team and Senior Management on the implications of Disability Discrimination Act (1995). - Supported in the delivery of briefing sessions to operational Managers to introduce the Council’s revised Sickness Absence Policy. Show less



Haringey Council

• Government Administration
• 700 & Above Employee

• Personnel Officer

  • 1990 - 1996

  Worked as part of a Team to provide comprehensive generalist HR advice and support across Six Direct Service Organisations (DSOs) and 1 Direct Labour Organisation(DLO). Key Achievements - Supported the change management programme which led to the restructure of the DSO Catering Service, involving consultation, staff redeployment, redundancy counselling and administration. - Supervised a team of 5 to process salary administration documentation. - Produced sickness absence reporting and analysis for the Senior Management Group. - Supported numerous disciplinary hearings from informal stages through to dismissal. Show less