Dean of Students

• Jul 2022 - Present

Upper School Teacher

• Aug 2019 - Present

I have taught, or am currently teaching, Psychology, Sociology, Leadership, 10th Grade Bible, Mississippi Studies, 8th Grade US History, and 7th Grade World Geography.

Senior-Technical Process/Quality

• Dec 2018 - Dec 2019

I was chosen to be part of a newly formed team called Tech Enablement. The goal of this team was to make our field technicians 100% self-sufficient by giving them the tools and access they need to complete each job without having to contact anyone else.

Senior-Technical Process/Quality

• Jul 2018 - Dec 2018

I was part of the ICS (IEFS Client Services) team for the FaST (Field and Service Transformation) organization and worked collaboratively with the Top Guns, local/regional/national managers, and their leadership teams to create, update, and distribute Methods & Procedures and field communications for IEFS field technicians.

Senior-Technical Process/Quality

• Nov 2015 - Jul 2018

I was part of the Workflow Innovation Team supporting AT&T and DIRECTV IEFS (Internet Entertainment and Field Services) technicians using WFE (Work Flow Engine).With the acquisition of DIRECTV, my roles and responsibilities included project management for all new DIRECTV products, features, and services that impact our field technicians, workflow creation and modification, and cross-functional collaboration on merger integration solutions.

Professional-Technical Process/Quality

• Dec 2014 - Nov 2015

I was part of the Automated Solutions Group supporting WFE for SD&A U-verse field technicians. Personal roles/responsibilities included: research, feedback report analysis, assignment of work flow updates to keep the flows current with the M&Ps, field rides with technicians, and flow building.

Sr. Business Manager

• Jan 2007 - Dec 2014

I was part of the APEx Support team, supporting APEx (Advanced Publishing Express), AT&T's official online documentation repository. Personal roles/responsibilities included: authoring, managing the APEx Support help desk and email account in support of 1,500+ authors and 100,000+ end users, AOTS trouble ticket report creation and analysis, vendor documentation loading, vendor documentation single point of contact for 100+ vendors, process creation, process improvement, 24/7/365 pager duty management, and creating/delivering training to authors and end users on APEx Navigation, Arbortext EPIC editor (XML), and SnagIt. Show less

Applications Systems Analyst/Programmer - Lead

• Jul 2006 - Jan 2007

I was part of the CDIA Support team, supporting CDIA (Corporate Documentation and Information Access), BellSouth's official online documentation repository. Personal roles/responsibilities included: authoring online documentation in CDIA, CDIA author and end user support, taught author and end user training classes on CDIA, Arbortext EPIC editor (XML), i4i Tagless Editor (XML), and SnagIt.

Project Manager

• Mar 2001 - Jul 2006

I was part of the CDIA Support team, supporting CDIA (Corporate Documentation and Information Access), BellSouth's official online documentation repository. Personal roles/responsibilities included: mechanization of process flows, authoring, author and end user support, taught training classes for authors and end users on CDIA, Arbortext Adept Editor, SnagIt, and i4i Tagless Editor. I led a project working directly with the developers at i4i to create a customized Tagless Editor, taking their "MS Word-like" SGML authoring software and customizing it to meet our business requirements, using our DTD and style sheets. Show less

Contractor (for BellSouth)

• Jul 2000 - Mar 2001

Mechanization of process flows from paper drafts to online process flows with clickable hotspot graphics and hyperlinks using FrontPage, Visio, and Arbortext Adept Editor (SGML). These process flows were used by internal BellSouth employees to perform daily tasks and were stored in CDIA, BellSouth's official online documentation repository. Mechanization of process flows from paper drafts to online process flows with clickable hotspot graphics and hyperlinks using FrontPage, Visio, and Arbortext Adept Editor (SGML). These process flows were used by internal BellSouth employees to perform daily tasks and were stored in CDIA, BellSouth's official online documentation repository.

Teacher / Coach

• Jun 1998 - Aug 2000

1998-99 - Chelsea High School - Taught 9th Grade World Geography and 10th Grade World History, Assistant JV Football Coach, Assistant 9th Grade Boys Basketball Coach, Varsity Boys Soccer Coach, and FCA Sponsor. 1999-2000 - Oak Mountain High School- Taught 10th Grade World History, 10th Grade Honors World History, 10th Grade Health, Assistant Varsity Football Coach, Head Girls Track Coach, FCA Sponsor, and Key Club Sponsor. 1998-99 - Chelsea High School - Taught 9th Grade World Geography and 10th Grade World History, Assistant JV Football Coach, Assistant 9th Grade Boys Basketball Coach, Varsity Boys Soccer Coach, and FCA Sponsor. 1999-2000 - Oak Mountain High School- Taught 10th Grade World History, 10th Grade Honors World History, 10th Grade Health, Assistant Varsity Football Coach, Head Girls Track Coach, FCA Sponsor, and Key Club Sponsor.

Varsity Internship Program

• Jun 1997 - Aug 1997

I worked as an independent contractor on 100% commission selling educational reference books, Bibles, and children's books/videos door-to-door in an unfamiliar territory for a summer job as a college student. I worked as an independent contractor on 100% commission selling educational reference books, Bibles, and children's books/videos door-to-door in an unfamiliar territory for a summer job as a college student.