Experience

Rusty Taco

• United States
• Restaurants
• 1 - 100 Employee

• General Manager/Corporate Trainer

  • Mar 2021 - Present



Main Event

• United States
• Entertainment Providers
• 700 & Above Employee

• Operations Manager/AG

  • Jan 2018 - Mar 2021

  - Model our core values by creating innovative improvements and collaborating with others while being accountable for measurable, high-quality and timely results. - Responsible for generating a definitive sales game plan to achieve departmental revenue goals which meet and exceed sales goals and budgets throughout the financial year. - Engage guest service focused team members through recruiting, hiring, coaching, training and contentious development efforts. - Model our core values by creating innovative improvements and collaborating with others while being accountable for measurable, high-quality and timely results. - Responsible for generating a definitive sales game plan to achieve departmental revenue goals which meet and exceed sales goals and budgets throughout the financial year. - Engage guest service focused team members through recruiting, hiring, coaching, training and contentious development efforts.



Brinker International

• United States
• Restaurants
• 700 & Above Employee

• Restaurant Manager/AG

  • 2009 - Dec 2017

  - Efficiently resolve problems or concerns to satisfaction of all involved parties. - Optimize profits by controlling food, beverage, and labor cost on a daily basis. - Developed and maintained a staff that provided hospitable, professional service while adhering to company polices and business initiatives. - Consistently exceed daily, weekly, and monthly sales targets while maintaining costs and keeping employee turnover low. - Perform facility walk-throughs to asses cleanliness and preparedness at the beginning and end of shifts. - Oversee employee work in the front and back of the house to ensure compliance with company polices, regulations, and food safety guidelines. Show less



Target

• United States
• Retail
• 700 & Above Employee

• Executive Team Lead Guest Experience

  • 2004 - 2008

  - Conducted on-the-job training classes and demonstrated principles, techniques, procedures, and methods of sales and guest service.- Sales Champion - Responsible for driving every aspect of the business related to profitability by managing the P&L accurately and effectively. (Resulted in increasing profits by 7% - 12% qtly)

• Guest Service Team Lead

  • 2000 - 2004

  - Corporate Trainer- Trained and mentored supervisors throughout the district on how to strategically manage business, budgets, and training team members in an energetic atmosphere.