Experience

The Toronto Congress Centre
• Canada
• Hospitality
• 1 - 100 Employee
• Manager, Events and Special Projects

  • Mar 2021 - Present

Brand Momentum
• 1 - 100 Employee
• Brand Ambassador / Field Specialist

  • Mar 2017 - Apr 2023


Mosaic North America

• United States
• Advertising Services
• 700 & Above Employee

• Brand Ambassador / Field Specialist

  • Feb 2017 - Apr 2023

  Mosaic designs multi-dimensional marketing experiences utilizing the power of human dialogue and interaction to connect individuals with brands. Brand Ambassadorship is a professional environment in which the interpersonal communication of key messages is a vital element. Confidently intercepting an individual consumer's attention with an engaging message requires enthusiasm and personality, while meeting the goals of the team requires adaptivity, patience and ingenuity. I recently participated in promotional campaign at the Wal-Mart Year Beginning Meeting as a member of the brand ambassador team. Field Specialist responsibilities included preparing products for demonstration along strict guidelines, ensuring smooth transfer of goods from back to front of house and engaging associates in dialogue in both an enthusiastic and informative manner. Show less



Beechnut Steel

• Producer / Lead Tenor Player

  • Nov 2013 - Apr 2019

  A dynamic Steel Pan Duo with a sound that fuzes together Caribbean Rhythms with North American pop. Responsibilities include: Scheduling gigs, negotiating with customers and performing at private and public events. We record our own material, arrange the backtracks, and facilitate all elements of the performance. We play both paid gigs, and charity performances to raise awareness for organizations in our community and surrounding areas. A dynamic Steel Pan Duo with a sound that fuzes together Caribbean Rhythms with North American pop. Responsibilities include: Scheduling gigs, negotiating with customers and performing at private and public events. We record our own material, arrange the backtracks, and facilitate all elements of the performance. We play both paid gigs, and charity performances to raise awareness for organizations in our community and surrounding areas.



Ingenuity Building Efficiency Technologies

• Canada
• Automation Machinery Manufacturing
• 1 - 100 Employee

• Project Manager / Technician

  • Jun 2015 - Oct 2016

  - Worked as a team Project Manager on Building Automation System installation and upgrade projects for a variety of customers (mainly industrial/commercial). - Installed mechanical control/monitoring components on building Heating Ventilation and Air/Conditioning (HVAC) systems as per engineered mechanical drawings/specifications. - Developed control programming software using Johnson Control’s PCT Tool to work with the installed mechanical components to improve bottom-line efficiency in both energy consumption and system monitoring. - Took advantage of available technical education training, along with self-study material, to advance knowledge of industry trends including; installation/sales techniques, product development, customer retention, software programming, mechanical commissioning, etc. - Managed projects from conception to completion (site orientation, design, initial cost study, quoting, material ordering, installation, customer invoicing, complete customer service, etc.) - Gained a deep appreciation for the importance of the customer experience and a desire to connect with the people with whom I work, and work for, on a daily basis. Show less



Art Blake Refrigeration Limited

• Canada
• Construction
• 1 - 100 Employee

• Project Manager / Technician

  • Sep 2012 - Oct 2016

  - Assisted technicians in the field, as well as with technical research, parts ordering and project management for service and installation projects of various sizes. - Developed as part of a team environment company policies and procedures to align with standards in various areas such as Health and Safety, Training and Licensing, Warehouse Operation/Inventory Management. - Took part in monthly meetings to discuss company goals, set deadlines/strategies for projects, brainstorm ideas for development and orient team members towards their respective objectives. - Worked extensively with computer technology to develop professional documents such as quotes, pre-qualification submissions, tendered project submittals, as well as spreadsheets for managing projects, customers, orders/deliveries, etc. on a daily basis. Show less


Golden Harps Steel Orchestra
• Bass/Lead Tenor Player

  • Sep 2011 - Feb 2014


MacMaster Chevrolet Ltd

• Canada
• Motor Vehicle Manufacturing
• 1 - 100 Employee

• Tower Operator

  • Aug 2012 - Sep 2012

  - Engaged customers over the phone and in person while managing monetary transactions in the MacMaster Service Centre. - Dispatched jobs to skilled technicians on the shop floor by means of the Service Centre Operating - System and monitored progress to ensure work was done effectively and efficiently to meet customer expectations. - Engaged customers over the phone and in person while managing monetary transactions in the MacMaster Service Centre. - Dispatched jobs to skilled technicians on the shop floor by means of the Service Centre Operating - System and monitored progress to ensure work was done effectively and efficiently to meet customer expectations.



Windermere Manor

• Canada
• Hospitality
• 1 - 100 Employee

• Porter/Server

  • Mar 2010 - Oct 2011

  - Worked independently as well as within a team environment to cater for corporate and ceremonial events in the function hall and other facility accommodations. - Gained experience in preparing the dining area, setting the tables, serving food/beverages to customers, monitoring the customer experience and servicing their requests and inquiries. - Portering for small corporate events in the boardrooms and running food and beverage for the Windermere Restaurant. - Worked within a dynamic environment and delivered a wide range of services to enhance and retain our customer relationships. Show less



The Oaks Golf and Country Club (Seasonal)

• Grounds Maintenance

  • Sep 2008 - Oct 2009

  - Worked seasonally on the golf course maintenance crew with heavy and light machinery under strict safety protocols. - Worked seasonally on the golf course maintenance crew with heavy and light machinery under strict safety protocols.



Timothy's World Coffee

• Canada
• Restaurants
• 1 - 100 Employee

• Barista/Keyholder

  • Mar 2007 - Oct 2008

  - Worked both as part of a team and independently serving food and beverages to customers. - Developed personal relationships with many customers and cherished daily interaction. - Responsible for opening/closing the store which included tasks associated with the handling of money and company keys. - Worked both as part of a team and independently serving food and beverages to customers. - Developed personal relationships with many customers and cherished daily interaction. - Responsible for opening/closing the store which included tasks associated with the handling of money and company keys.



John Peet's Landscaping (Seasonal)

• Grounds Maintenance

  • Jun 2006 - Sep 2007

  - Worked full-time maintaining both residential and commercial properties. - Worked with light and heavy machinery under strict safeties protocols. - Worked full-time maintaining both residential and commercial properties. - Worked with light and heavy machinery under strict safeties protocols.



Rainforest Lighthouse Irrigation (Seasonal)

• System Maintenance/Installation

  • Jun 2005 - Sep 2005

  - Installed/serviced irrigation systems on both residential and commercial properties. - Worked with light and heavy machinery under strict safety protocols. - Installed/serviced irrigation systems on both residential and commercial properties. - Worked with light and heavy machinery under strict safety protocols.