Experience

Sight and Sound Technology

• United Kingdom
• IT Services and IT Consulting
• 1 - 100 Employee

• IT Specialist

  • Sep 2021 - Present

  Currently undertaking a role in repairing various different items, such as laptops, braille products etc. Also managing the more admin side of the role, e.g, updating spreadsheets for specific things needed for my job role, managing emails, my own personal RMA list and covering phones when needed/taking service tickets. Currently undertaking a role in repairing various different items, such as laptops, braille products etc. Also managing the more admin side of the role, e.g, updating spreadsheets for specific things needed for my job role, managing emails, my own personal RMA list and covering phones when needed/taking service tickets.



Travis Perkins

• United Kingdom
• Wholesale Building Materials
• 700 & Above Employee

• Information Technology Service Desk

  • Sep 2018 - Mar 2021

  Worked as a 1st line Service Desk Analyst, answering phones, taking ticket and managing my own personal stack. Also worked as a Junior Senior Manager, managing the team when the Senior was off. Worked as a 1st line Service Desk Analyst, answering phones, taking ticket and managing my own personal stack. Also worked as a Junior Senior Manager, managing the team when the Senior was off.



Ricoh UK

• United Kingdom
• IT Services and IT Consulting
• 700 & Above Employee

• Parts Co-Ordinator

  • Feb 2015 - Dec 2015

  Worked with a team arranging parts to sent out to engineers on site to fix printers. They would call us of which would take a level of customer service skills. Also started off speaking with customer's. Worked with a team arranging parts to sent out to engineers on site to fix printers. They would call us of which would take a level of customer service skills. Also started off speaking with customer's.