Learning Administrator

• Jul 2021 - Present

Human Resources Officer

• Jan 2021 - Jul 2021

People & Culture Officer

• Mar 2020 - Jan 2021

• Manage employment variation within the workforce • Develop reports and source data • Provide assistance to Payroll for implementation of industrial agreements. • Support HR BP’s by interpreting EBAs, providing Leave 1-2 advice and assisting with casel loads.• Manage the creation of new employee contracts and provide onboarding material.• Work with managers to provide advice, manage staff files and assist with EBA and policy interpretation. • Grade PDs and post job advertisements. • Undertake adhoc tasks involving internal audits, ER/IR queries, recruitment, maintaining staff files, process improvement etc.

Private Travel Sales Specialist

• Apr 2019 - Mar 2020

• Created unique and ethically minded travel opportunities for Private Groups.• Provided training and development to new employees. • Conducted culture fit interviews and assisted with the on-boarding process. • Worked with multiple stakeholders from the start of the enquiry process through to the construction and confirmation of the trip.• Was a part of a larger Inside Sales team and collaboratively and individually met KPI's of various forms.• Worked with various softwares; Salesforce, Compass, as well as internal custom built systems to book flights, create tours etc.• Contributed as a member of the Eco team, which aimed to implement and educate on environmental sustainability both at home and in the office.

Inside & Outbound Sales Specialist

• Oct 2017 - Apr 2019

• Answered phone calls to ensure all passengers or agents were assisted in a timely manner. • Managed email enquiry, bookings and developmental training • Worked in a small global team to ensure there were no missed sales opportunities. • Collated and analysed data provided by marketing to ensure the team was able to follow up on hot leads. • Created reports to assist with distributing workload and tracking enquiry. • Vetted and addressed incoming email enquiries to increase revenue• Worked closely with our representatives on the road to assist in their day to day client interactions.

Assistant Recruiter

• May 2017 - Oct 2017

• Wrote up and posted jobs on internal and external sites• Searched for candidates, • Assisted with managing existing jobs• Manage the social media accounts for the company • Assisted with the introduction of a new database system and the adoption of a new company software system. • Organised data • Wrote up and posted jobs on internal and external sites• Searched for candidates, • Assisted with managing existing jobs• Manage the social media accounts for the company • Assisted with the introduction of a new database system and the adoption of a new company software system. • Organised data

Research, Evaluation and Innovation Internship with Redkite

• Mar 2017 - May 2017

As part of my undergraduate degree I participated in an internship with Redkite’s Research, Evaluation and Innovation team. Throughout this internship I conducted an in-depth literature review of financial assistance within the NFP sector. I worked to support the organisations services by creating a diagrammatic representation of the financial assistance processes, which was used to facilitate the transition of manual processing to digital processing. Additionally, I will amended the logic model for the financial assistance service.

Field School PACE International

• Jun 2016 - Jun 2016

As part of the New Colombo Plan, I spent 1 month in Fiji participating in a research project in partnership with Macquarie University and the University of the South Pacific (USP). The project involved collaborating with six other Macquarie University students, along with others at the Oceania Centre at USP and the Fijian Museum. I conducted interviews as part of an ethnographic video which was presented in the Oceania Centres gallery. I also assisted in the setup of two new exhibitions at the Fiji Museum. Throughout the project I also supported my colleagues by gathering extra footage, photos and information for their work. This cross-cultural experience enhanced my practical skills, and strengthened my ability to liaise with stakeholders, participants and colleagues.