Experience

Avalon Flooring

• United States
• Retail
• 100 - 200 Employee

• Sales Associate

  • Dec 2018 - Present

  ● Advised numerous clients and contractors in the purchasing flooring, flooring related products, window treatments, and other home design products. ● Managed numerous client accounts and organized information for product ordering. ● Confirmed budget and design concepts with clients, including 3D rendering of planned environments and, if needed, facilitating the proper team for installation. ● Supervised clients and contractors in the design of several homes and commercial spaces. ● Trained incoming sales associates in effective client communication, product information, sales techniques, and proper utilization of the product ordering system. ● Reviewed and resolved a high volume of client, contractor, and vendor disputes efficiently and to the satisfaction of all parties. ● Developed and maintained strong relationships with both new and returning clientele. ● Aided with store administration through call management, payment processing, store closings, and other receptionist/administration responsibilities as needed. Show less



Dann Hearing Aid Center

• Norwalk, CT

• Clerical Assistant

  • May 2018 - Nov 2018

  ● Managed appointment, examination, and follow-up schedules with large client base. ● Processed and cataloged incoming and outgoing component and equipment orders. ● Assisted with product quality control and sanitation. ● Served as the initial point of contact for clientele. ● Preformed preliminary troubleshooting of product malfunctions. ● Updated storage organization and economized outdated equipment/software. ● Managed appointment, examination, and follow-up schedules with large client base. ● Processed and cataloged incoming and outgoing component and equipment orders. ● Assisted with product quality control and sanitation. ● Served as the initial point of contact for clientele. ● Preformed preliminary troubleshooting of product malfunctions. ● Updated storage organization and economized outdated equipment/software.



Talewise

• United States
• Primary and Secondary Education
• 1 - 100 Employee

• Performer

  • Jan 2014 - Apr 2018

  ● Ensured customer satisfaction by establishing thorough and attentive communication with clients. ● Supervised and assisted with annual new performer training seminars. ● Coordinated supply management for events with independent retailers. ● Processed outstanding balances of completed events utilizing mobile financial applications. ● Entertained and educated children and adults in various science topics through over 3,000 narrative performance events. ● Ensured customer satisfaction by establishing thorough and attentive communication with clients. ● Supervised and assisted with annual new performer training seminars. ● Coordinated supply management for events with independent retailers. ● Processed outstanding balances of completed events utilizing mobile financial applications. ● Entertained and educated children and adults in various science topics through over 3,000 narrative performance events.



Game Xchange

• United States
• Retail
• 1 - 100 Employee

• Sales Representative

  • Oct 2017 - Feb 2018

  • Categorized and organized merchandise for various entertainment media. • Oversaw sale and distribution of electronics, digital and physical media, and gaming accessories. • Assisted with daily store operations including responsibilities such as store opening, closing, and managing daily till opening and closing procedures. • Managed customer transactions by troubleshooting and repairing faulty electronics, answering relevant questions, and addressing concerns in an efficient manner. • Aided in inventory and sale upkeep, including wiping console memories, reformatting hard drives, and user setup. Show less



Waterfall Revenue Group

• United States
• Financial Services
• 1 - 100 Employee

• Clerical Assistant

  • Jan 2012 - Jun 2016

  • Managed numerous debt accounts, organized information for collectors, and assigned collectors to new cases. • Reviewed and resolved a high volume of debtor’s disputes efficiently and accurately. • Streamlined communication between debtors and collectors, significantly improving the productivity of the dispute resolution processes. • Trained clerical assistants in effective client communication and proper utilization of the collection system. • Assisted legal department through call management, payment processing, and other receptionist responsibilities as needed. Show less