Experience

Ruttger's Bay Lake Resort

• United States
• Hospitality
• 1 - 100 Employee

• • Mar 2022 - Present

• • Jun 2021 - Apr 2022



Bluegreen Vacations

• United States
• Hospitality
• 700 & Above Employee

• Golf/Ski Operations Lead

  • Sep 2017 - Jun 2021

  I assist Golf/Ski Operations Manager and the Golf Course Superintendent with any operational activities. I mainly focus in all indoor operations, but have the ability to work outside operations as well. This includes customer service, guest check in, sales system operation, inventory, ordering, checkbook responsibilities, new hire training, scheduling, guest issues and/or concerns, facebook management, incident reporting, chair lift operator, snowboard instructor, rental technician, rental technician certification and training, ski patrol, golf course ranger, beverage cart, golf cart cleaning, Golf/Ski event and/or group coordinator, etc. Depending on the season depends on my responsibilities as each season requires different operational skills in order to succeed. During Ski season my first responder abilities are being used more as accidents on the ski hill are more likely to happen then. I can also overlook anywhere from 5 employees to 30 employees, depending on the season. I would be the main point of contact for an associate as then I would have the chance to properly solve, or direct their issue, request, or concern to the proper personal in the resort. Show less