Experience

VMware

• IT Services and IT Consulting

• Senior Solutions Engineer - Healthcare

  • Sep 2022 - Present

  Nashville, Tennessee, United States Strong technical seller with the ability to communicate business value through technical solutions! In my role as a Senior Solutions Engineer at VMware, I was responsible for covering the Tennessee Healthcare territory, and then promoted to a dedicated account team responsible for our partnership with the largest healthcare provider in the US. As the technical leader on the account, I am responsible for: • Developing strategic vision and goals for the adoption of new technical… Show more Strong technical seller with the ability to communicate business value through technical solutions! In my role as a Senior Solutions Engineer at VMware, I was responsible for covering the Tennessee Healthcare territory, and then promoted to a dedicated account team responsible for our partnership with the largest healthcare provider in the US. As the technical leader on the account, I am responsible for: • Developing strategic vision and goals for the adoption of new technical solutions within my customer. • Leading a team of Specialist Sales Engineers for technical and customer alignment. • Managing partner channel relationships for coordinated customer engagement. • Providing technical demonstrations of solutions that provides potential additional value. • Ongoing customer relationship management and consumption planning of SaaS solutions.

• Sr Technical Account Manager, Customer Success

  • Aug 2019 - Sep 2022

  Nashville, TN Focused on helping customers achieve value realization and tangible outcomes in their SDDC and multi-cloud journey.

• Technical Account Manager

  • Jul 2017 - Aug 2019

  Greater Nashville Area, TN



Elavon, Inc.

• United States
• Financial Services
• 700 & Above Employee

• Sr. Virtualization Engineer

  • Aug 2012 - Jul 2017

  Knoxville, TN I am currently responsible for Elavon's overall Virtualization technology in North America. • Multiple technical demonstrations with C-level executives introducing VMWare technologies. • Architected and executed an enterprise vSphere 6 environment consisting of clustered Platform Service Controller (PSC) HA pairs in a single vSphere domain across multiple sites. • Architected infrastructure for new datacenter buildout in Mexico which consisted of clustered ESXi 5.5 hosts and HP… Show more I am currently responsible for Elavon's overall Virtualization technology in North America. • Multiple technical demonstrations with C-level executives introducing VMWare technologies. • Architected and executed an enterprise vSphere 6 environment consisting of clustered Platform Service Controller (PSC) HA pairs in a single vSphere domain across multiple sites. • Architected infrastructure for new datacenter buildout in Mexico which consisted of clustered ESXi 5.5 hosts and HP MSA iSCSI storage devices and then flew onsite to implement the design. • Managed 200+ ESXi 5.5/6.0 hosts and 4000+ VMs across 4 primary datacenters globally. • Managed lifecycle and upgrades of ESXi environments from ESX4 to ESXi 6.0 • Successfully integrated vSphere ESXi environments with Red Hat CloudForms for automated server deployments, setting quota charge back reporting, and monitoring of environments. • Deployed VMWare vRealize Operations with our environment for performance monitoring, VM right-sizing, capacity planning, and reporting of the environment for C-level management. • Wrote vSphere PowerCLI scripts to automate tasks such as snapshot deletion and VM deployments. • Automated our PCI-DSS audit process via PowerCLI & plink to collect all necessary evidence. • Integrated vRealize Orchestrator with environments and deployed “workflows” to replace PowerCLI scripts. • Integrated VMWare Site Recovery Manager (SRM) with our EMC RecoverPoint infrastructure between our primary datacenters in Knoxville, TN and Atlanta, GA for Disaster Recovery scenarios. • Deployed and managed multiple HP c7000 series blade centers and Cisco UCS Blade System chassis. • Completed P2V & V2V projects to consolidate multiple environments across datacenters. • Clean and professional design documentation of all environments utilizing Microsoft Visio. Show less



Kelsan

• United States
• Transportation, Logistics, Supply Chain and Storage
• 1 - 100 Employee

• System Administrator

  • Jan 2011 - Aug 2012

  Knoxville, TN As a System Administrator for Kelsan, I was responsible for providing technical solutions and continuity of all IT systems. I am responsible for managing the following technologies: •Windows Server 2003/2008 R2 domain consisting of roughly 40 servers •Active Directory & Exchange 2007 •BlackBerry Enterprise Server Express 5.0 •VMware 4.1/5.0 ESXi hosts •IBM DS3524 SAN management •Backup monitoring/management utilizing BackUp Exec and VEEAM Backup & Replication… Show more As a System Administrator for Kelsan, I was responsible for providing technical solutions and continuity of all IT systems. I am responsible for managing the following technologies: •Windows Server 2003/2008 R2 domain consisting of roughly 40 servers •Active Directory & Exchange 2007 •BlackBerry Enterprise Server Express 5.0 •VMware 4.1/5.0 ESXi hosts •IBM DS3524 SAN management •Backup monitoring/management utilizing BackUp Exec and VEEAM Backup & Replication applications. •Network devices including Cisco ASA 5505 devices, Palo Alto PA-500 Firewall, Cisco 2950 switches, HP 3COM 5505 switches, HP ProCurve 1800 switches, Dell PowerConnect 5424 switches, HP 2510 switches, and Cisco WAP2000 WiFi Access Points. Show less



NCI Information Systems, Inc.

• United States
• IT Services and IT Consulting
• 700 & Above Employee

• Technical Specialist

  • Nov 2008 - Jan 2011

  NCI is a federal contractor, which employs thousands of IT professionals globally. I provide desktop support for users at a US Dept of Energy facility in Oak Ridge, TN. I respond to user generated requests to efficiently resolve any issues involves user workstations. This includes hardware, networking, application services, etc. I also maintain the database which contains all IT assets throughout the building.



Personal Computer Systems, Inc.

• Service Technician

  • Sep 2007 - Nov 2008

  Performed onsite repair of desktop systems. Also worked in a team environment to install new desktop computers, printers, and other peripherals at customer locations.