Daniyal Kamran

Operations Excellence/Customer Service Executive at Mumzworld.com
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Contact Information
us****@****om
(386) 825-5501
Location
Dubai, United Arab Emirates, AE
Languages
  • English Native or bilingual proficiency
  • Urdu Native or bilingual proficiency

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Credentials

  • Lean Competency
    Mumzworld.com
    Jul, 2023
    - Nov, 2024
  • Highfield Level 3 International Award in HACCP for Catering
    National Quality Training Center L.L.C.
    Feb, 2023
    - Nov, 2024
  • IELTS Academic - 7.5 band
    IELTS Official
    May, 2023
    - Nov, 2024

Experience

  • Mumzworld.com
    • United Arab Emirates
    • Technology, Information and Internet
    • 200 - 300 Employee
    • Operations Excellence/Customer Service Executive
      • Jun 2023 - Present

      Responsibilities include;*Workforce Optimization and Efficiency Improvements*Streamlining Order Processing and Reducing Defects in Customer Deliveries*Optimize Quality Control Processes and Resource Allocation*Improving Picker Performance and Order Flow Efficiency*Improving SKU Segregation and Streamlining Put-Away and TO's*Streamlining Inventory Management and Lead-Time Reduction Solutions

    • Customer Service/Warehouse Representative
      • Oct 2022 - Present

      Responsibilities include;*Orchestrated end-to-end returns reduction initiatives, resulting in a notable increase in profitability and customer satisfaction.*Served as a pivotal mediator, establishing a seamless point of contact for Customer Service and Warehouse teams, fostering enhanced collaboration and issue resolution.*Initiated process improvement projects that streamlined Customer Service and Warehouse operations, boosting overall efficiency and minimizing bottlenecks.

    • Customer Service/Warehouse Representative
      • Aug 2022 - Sep 2022

      Responsibilities include;*Orchestrated end-to-end returns reduction initiatives, resulting in a notable increase in profitability and customer satisfaction.*Served as a pivotal mediator, establishing a seamless point of contact for Customer Service and Warehouse teams, fostering enhanced collaboration and issue resolution.*Initiated process improvement projects that streamlined Customer Service and Warehouse operations, boosting overall efficiency and minimizing bottlenecks.

Education

  • The University of Lahore
    BS in Biochemistry and Biotechnology
    2016 - 2020

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