Experience

Roaming Networks

• Serbia
• Telecommunications
• 200 - 300 Employee

• Head Of Revenue Assurance and Project Controling

  • Jan 2020 - Present

  - RN Head of Project Controlling - all markets (SRB - Balkan - AUT - GER - USA - NOR) - Monthly Steering activities - month closure - Ensure adequate project management methods - Summarize of Projects results - Putting Red alarm on bad Projects - Follow up of bad Projects and giving proposal for further improvements ​ ​- Business case calculations and evaluations. ​- Suport to Project Steering- Built up a RN Project Controlling organization​- Recruiting and develop of local staff to dedicated Controlling team- Directly involved in development of BI tool for Controlling Dpt.- Management of RN Residential sales-team - short term assignment since April, 2021 Show less

• Head of Revenue Assurance AUT and DEU

  • Feb 2018 - Jan 2020



Whirlpool Corporation

• United States
• Manufacturing
• 700 & Above Employee

• Field & Consumer Service Manager South Balkan region for Whirlpool, Indesit & Hot Point

  • Mar 2016 - Jan 2018

  Consumer & Service Field Manager for South Balkan region (Serbia, Montenegro, Macedonia and Albania) at Whirlpool corporationField operation Manager for Whirlpool, Indesit and Hotpoint.Technical support for service technicians on the field.Regional cost control for consumer service activities KPI and other parameters. Develop and execution of Profit Plan for mention countries - warranty/after sales.Regional team leader for develop of Whirlpool Essential business channel.Local technical trainer for service partners. Show less

• Whirlpool and Indesit Consumer and Field Manager for Adriatic Region (short term assignment)

  • Aug 2015 - Feb 2016

  Field operation leader for Whirlpool, Indesit and Hotpoint.Team leader for CS integration of Whirlpool and Indesit.Regional cost controler for Consumer service activities.Develop Profit Plan for mention region - warranty/after sales support.Technical support for service activities on the field.Local technical trainer for service partners

• Service Field Supervisor

  • Feb 2009 - Aug 2015

  Monitoring of Whirlpool Service network for Serbia & Montenegro.Providing technical support for technician on the field.Technical trainer for service network.B2B support to Trade Partners on the field.Follow up of CS trade channel and logistic support for Spare Parts - Whirlpool appliances.



SKF Group

• Sweden
• Industrial Machinery Manufacturing
• 700 & Above Employee

• Aplication and Sales Engineer

  • Feb 2007 - Feb 2009

  2007 - June, 2008 - SKF branch office, Belgrade Customer Service. June, 2008 - Feb, 2009 promoted to Aplication Engineer for sealing solutions.

• Customer Service

  • Feb 2007 - Jan 2009

  Providing technical solutions to partners for bearing and sealing applications.