Danilo Pani

IT System Engineer at Horsa Group
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Contact Information
us****@****om
(386) 825-5501
Location
Greater Treviso Metropolitan Area, GH
Languages
  • Francese Limited working proficiency
  • Inglese Professional working proficiency
Skills

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Bio

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Credentials

  • Building Customer Loyalty
    LinkedIn
    Feb, 2022
    - Nov, 2024
  • Managing a Customer Contact Center
    LinkedIn
    Jan, 2022
    - Nov, 2024
  • Managing a Customer Service Team
    LinkedIn
    Jan, 2022
    - Nov, 2024
  • Quality Standards in Customer Service
    LinkedIn
    Jan, 2022
    - Nov, 2024
  • IT Service Desk: Service Management
    LinkedIn
    Jun, 2021
    - Nov, 2024
  • Mastering Organizational Chaos
    LinkedIn
    Jun, 2021
    - Nov, 2024
  • Time Management: Working from Home
    LinkedIn
    Jun, 2021
    - Nov, 2024
  • Understanding Organisations and the Role of HR
    LinkedIn
    Nov, 2020
    - Nov, 2024
  • IT Information Library Foundations Certification 4 (ITIL)
    AXELOS Global Best Practice
    Oct, 2020
    - Nov, 2024
  • Improving Your Listening Skills
    LinkedIn
    Oct, 2020
    - Nov, 2024
  • Communication within Teams
    LinkedIn
    Jun, 2020
    - Nov, 2024
  • Public Speaking Foundations
    LinkedIn
    May, 2020
    - Nov, 2024
  • Finance for Non-Financial Managers
    LinkedIn
    Apr, 2020
    - Nov, 2024
  • Managing Team Conflict
    LinkedIn
    Apr, 2020
    - Nov, 2024
  • Strategic Human Resources
    LinkedIn
    Apr, 2020
    - Nov, 2024
  • IT Service Management: ISO20000
    LinkedIn
    Mar, 2020
    - Nov, 2024
  • Creating a Positive and Healthy Work Environment
    LinkedIn
    Feb, 2020
    - Nov, 2024
  • Organizational Culture
    LinkedIn
    Feb, 2020
    - Nov, 2024
  • IT Service Desk: Customer Service Fundamentals
    LinkedIn
    Jan, 2020
    - Nov, 2024
  • IT Service Desk: Management Fundamentals
    LinkedIn
    Jan, 2020
    - Nov, 2024
  • Organization Design
    LinkedIn
    Jan, 2020
    - Nov, 2024
  • Strategic Thinking
    LinkedIn
    Jan, 2020
    - Nov, 2024
  • Unconscious Bias
    LinkedIn
    Jan, 2020
    - Nov, 2024
  • Critical Thinking
    LinkedIn
    Dec, 2019
    - Nov, 2024
  • IBM Flex System in 2012 - Installazione e Configurazione
    Ibm Learning SWG training Services Milano
    Oct, 2012
    - Nov, 2024
  • IBM Certified Specialist - Storwize Family Technical Solutions
    Prometric
    Jun, 2011
    - Nov, 2024
  • IBM e(logo)server Certified Systems Expert - Blade Center H Technical Solutions
    Ibm Learning SWG training Services Milano
    Oct, 2010
    - Nov, 2024
  • DAOS & VAULTS on Lotus Domino 8.5.2
    Ibm Learning SWG training Services Milano
    Apr, 2009
    - Nov, 2024
  • Corso Base di implementazione e gestione di Lotus Domino 8.5.2
    Unindustria Servizi & Formazione Treviso Pordenone
    Jan, 2009
    - Nov, 2024
  • Power IBM I and VIOS on Blade Center H and S
    IBM Learning Idroscalo
    Nov, 2008
    - Nov, 2024
  • 000-467 IBM eserver iseries technical solutions design v5r3 000-867 IBM eserver Iseries technical solutions implementation v5r3 000-857 IBM Iseries windows integration technical solutions v5r3
    Prometric
    May, 2005
    - Nov, 2024
  • 000-467 IBM eserver iseries technical solutions design v5r3 000-867 IBM eserver Iseries technical solutions implementation v5r3 000-857 IBM Iseries windows integration technical solutions v5r3
    Prometric
    Jan, 2004
    - Nov, 2024
  • IBM e(logo)server Certified Systems Expert - iSeries Windows Integration Technical Solutions V5R2 IBM e(logo)server Certified Systems Expert - iSeries Technical Solutions V5R2
    Prometric
    Jan, 2004
    - Nov, 2024
  • IXS/IXA HW & SW environment, certified engineer S6225
    eServer Technology Enablement Center, IBM Rochester,MN, USA
    Oct, 2003
    - Nov, 2024

Experience

  • Horsa
    • Italy
    • IT Services and IT Consulting
    • 700 & Above Employee
    • IT System Engineer
      • Oct 2017 - Present

  • Delta System Srl
    • Italy
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • IT Customer Manager
      • Nov 1999 - Present

  • SIPA
    • Italy
    • Industrial Automation
    • 700 & Above Employee
    • Addetto CIB LAB
      • Sep 1994 - Jul 1995

Community

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