Danilo Bordim

Case Manager at HAYMAN-WOODWARD GLOBAL MOBILITY
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Contact Information
us****@****om
(386) 825-5501
Location
Mount Vernon, New York, United States, US
Languages
  • Portuguese Native or bilingual proficiency
  • Spanish Full professional proficiency
  • English Full professional proficiency

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Credentials

  • Data Privacy & Information Security V3.2
    Traliant
    Jan, 2023
    - Nov, 2024
  • Preventing Discrimination & Harassment: US Employees V4.1
    Traliant
    Jan, 2023
    - Nov, 2024
  • Customer Service Representative Certification (CSRC)
    Service Skills Victoria
    Sep, 2019
    - Nov, 2024
  • Youth Lidership
    Rotary International
    Apr, 2015
    - Nov, 2024
  • Excellence in Customer Service
    Arpen São Paulo
    Jul, 2014
    - Nov, 2024
  • Leadership and Team Work
    Arpen São Paulo
    Apr, 2012
    - Nov, 2024
  • Notary Public
    New York State

Experience

    • United Arab Emirates
    • International Trade and Development
    • 1 - 100 Employee
    • Case Manager
      • Sep 2022 - Present

      Case Manager for EB-2 Visas Case Manager for EB-2 Visas

    • Law Practice
    • Paralegal
      • Jan 2017 - Aug 2022

      - Draft of: Estate Planning, Trust, Power of Attorney, Health Care Proxy, Living Will and Last Will.- Quitclaim Deed- Transfer Tax Documents - Bankruptcy - Divorce - Prenup Agreement- Handling incoming calls and other communications.- Managing filing system.- Recording information.- Greeting clients and visitors.- Updating paperwork, maintaining documents, and word processing.- Organizing travel by booking accommodation and reservation needs as required.- Scheduling meetings. - Experience as a virtual assistant.- Creating, maintaining, and entering information into databases.- Billing.- Answering e-mails. Show less

    • Translator and Interpreter in English, Spanish and Portuguese
      • Apr 2016 - Aug 2022

      - Follows ethical codes that protect the confidentiality of information.- Identifies and resolve conflicts related to the meanings of words, concepts, practices, or behaviors.- Translates messages simultaneously or consecutively into specified languages, orally or by using hand signs, maintaining message content, context, and style as much as possible.- Proofreads, edits, and revises translated materials.- Checks translations of technical terms and terminology to ensure that they are accurate and remain consistent throughout translation revisions.- Reads written materials, such as legal documents, scientific works, or news reports, and rewrite material into specified languages.- Refers to reference materials, such as dictionaries, lexicons, encyclopedias, and computerized terminology banks, as needed to ensure translation accuracy.- Compiles terminology and information to be used in translations, including technical terms such as those for legal or medical material.- Listens to speakers’ statements to determine meanings and to prepare translations, using electronic listening systems as necessary. Show less

    • United States
    • Individual and Family Services
    • 700 & Above Employee
    • Local Coordinator
      • Apr 2017 - Dec 2018

      Providing support for both the host families and au pairs during their hosting experience. Conducting host families interviews and verification of references to be a part of the program. Hosting monthly au pair meetings and host family day conferences. Connecting with au pairs upon their arrival to the U.S. Providing support for both the host families and au pairs during their hosting experience. Conducting host families interviews and verification of references to be a part of the program. Hosting monthly au pair meetings and host family day conferences. Connecting with au pairs upon their arrival to the U.S.

    • United States
    • Insurance
    • 700 & Above Employee
    • Customer Service Representative
      • Jan 2015 - Dec 2016

      - Process customer policy change requests. - Provide exceptional customer service. - Maintain client relationships with follow up phone calls. - Follow up with customers to assure satisfaction, respond to queries, solicit further sales, and solve or refer problems. - Foster strong relationships with our customers to maintain a high level of client retention and product loyalty. - Provides on-going support to insurance clients as needed. - Reviewing insurance policies with clients to make sure they are protected. Show less

    • Brazil
    • Utilities
    • 1 - 100 Employee
    • Notary Public
      • Mar 2008 - Mar 2012

      - Birth, marriage and death certificates; - Notary Public; - Birth, marriage and death certificates; - Notary Public;

Education

  • Purchase College, SUNY
    Associate of Arts, Paralegal Studies
    2017 - 2020
  • Pontifícia Universidade Católica de São Paulo
    Associate's degree, Language Interpretation and Translation
    2011 - 2013
  • Universidade Paulista
    Bachelor's degree, Business Administration and Management, General
    2009 - 2013
  • Faculdades Network
    High School Diploma, Business Administration and Management, General
    2007 - 2009

Community

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